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    Crowne Plaza, Suffern

    3 Executive Blvd, Suffern, NY 10901-4113
    011 353 1800 937 225
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    24/12/2017 25/12/2017
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    Savings alert: 24% below average rate

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    Traveller (79)
    Room & Suite (61)
    Dining (7)
    Overview
    • Excellent49%
    • Very good36%
    • Average9%
    • Poor2%
    • Terrible4%
    Travellers talk about
    “koi lounge” (7 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (429)
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    111 - 115 of 400 reviews

    Reviewed 20 January 2016

    Styled here for 3 nights with many family members for my mothers funeral. Bill the bartender and rest of staff could not have been more wonderful and accommodating during this difficult time. That being said the night security guard Manny could not have been ruder...More

    Thank Moirasmail
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 21 January 2016

    Dear Valued Guest, My condolences on your family's loss. I know it is a difficult time attending a loved ones funeral. I apologize for how you and your family were treated by Manny the security guard. This will be addressed so no other guest has...More

    Reviewed 15 January 2016

    I stayed here for two weeks and the room was super clean, the bed was very comfortable and the staff was very responsive. I had 2 light bulbs that burned out over the course of my stay and both times that I called, someone responded...More

    Thank lkat1992
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 19 January 2016

    Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. I apologize for any noise that woke you up. This is being addressed with the staff. We look forward to your return visits. Bob Wilson General Manager

    Reviewed 15 January 2016

    Stayed here for 3 nights on a business trip. The hotel is very clean and the food is quite good. The room was comfortable. However, my room overlooked the atrium and the sounds of people in the bar and atrium gathering areas carried upward until...More

    Thank AuntGloria
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 19 January 2016

    Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. I apologize for any noise you heard. We were switching over our phone system last week and I was not aware of any guestroom phones not working. I apologize and this will...More

    Reviewed 14 January 2016

    We enjoyed our 3 night stay .Very convenient to highway and many restaurants. Room was very clean and beds most comfortable! We were in an outside room which was very quiet. Staff was very quick to accommodate any requests we had.

    Thank Joan S
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 15 January 2016

    Dear Valued Guest, Thank you for the 5 stars! We all appreciate it. We look forward to your return visits. Bob Wilson General Manager

    Reviewed 25 December 2015 via mobile

    I stayed here on business for 3 days and the room was well equipped and the bed extremely comfortable. I slept very well, there was no noise - so perfect from that point of view. The only criticism was the restaurant and lack of food...More

    Thank VanessaDonnelly
    Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 29 December 2015

    Dear VanessaDonnelly, Thank you for the 4 stars. We all appreciate it. On your next stay with us, if you need a certain food choice, please ask your server. Our Chef is more than willing to make any item on request if possible. Bob Wilson...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Orbitz, HotelQuickly, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Crowne Plaza, Suffern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Suffern
    • Also Known As
    • Crowne Plaza, Suffern Hotel Suffern ,
    • Holiday Inn Suffern ,
    • Suffern Holiday Inn
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    Traveller (79)
    Room & Suite (61)
    Dining (7)
    Hotel & Grounds (75)
    Bathroom (11)
    Business Centre & Event Rooms (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joanna S
    21 July 2017|
    AnswerShow all 2 answers
    Response from Leslie J | Reviewed this property |
    The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
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    Joanna S
    21 July 2017|
    AnswerShow all 2 answers
    Response from HollyY24 | Reviewed this property |
    It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
    0
    Votes
    Leonid5
    4 December 2016|
    AnswerShow all 8 answers
    Response from jonfour78 | Reviewed this property |
    you may want to call them.
    1
    Vote
    Room Tips
    "Accessibility rooms are near the lobby, restaurant and handicapped parking area. Corridors are away from the..."
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    "Get the outside rooms in the newest addition. The others face the empty lobby."
    Read review
    "Do not let them put you in an interior facing room, request an outside view!"
    Read review
    "Don't get a room with a lobby view on the first floor. The after parties for the weddings were loud and..."
    Read review
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