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Hilton Garden Inn New York/Staten Island

PricelineUS$169*
View Deal
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$182*
US$169*
Great Deal
US$174*
US$174*
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Hilton Garden Inn New York\/Staten Island
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1,097 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Staten Island
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Showing 1,079: English reviews
Philadelphia, Pennsylvania, United States
Reviewed 20 April 2016 via mobile

I am a Hilton Honors member and always look for their brands when traveling- when the need arose to travel back home for a loved one's funeral, we stayed at this hotel using points. What a surprise to see these new beds they had at this location. I had not experienced these 'pressure by choice' beds but no matter what...

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Helpful?
Thank MsPitts
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear MsPitts, Thank you for reviewing your recent stay. It's disappointing to hear that you did not enjoy our Garden Sleep System beds. They are intended to maximize our guests comfort by allowing each guest to individually choose their comfort level. We hope you give us another chance. Please contact me directly if you are in the area again and...

Morenci, United States
Reviewed 20 April 2016

No major issues. Bed is soft, lots of pillows, plenty of hot water for the shower, great location, quiet area, gorgeous lobby. Smelled cigarette smoke on my last day; informed the desk clerks and they took it very seriously. Would recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Alek M
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Alek M, Thank you for reviewing our hotel. We're glad to have provided you exemplary accommodations during your stay. We hope to see you again.

Scranton, Pennsylvania
Reviewed 19 April 2016

We would of stayed longer if we had a clean room and breakfast wasn't overpriced. Guest services were not the friendliest. Party in the lobby when we arrived at 11:45pm Friday night, wasn't warned on the phone about that.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kristinejo
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear kristinejo, Thank you for taking the time to review our hotel. I would like to apologize for the fact that you did not receive the exemplary customer service that we are known for. If you are ever in the area again, please contact me directly so I can ensure your next stay will exceed your expectations.

Marietta, GA
Reviewed 17 April 2016

Choices are limited for staying on Staten Island, so we booked the Garden Inn based on its "#1 of 7" ranking on TripAdvisor. The hotel is tucked away behind office park construction, and a bit tricky to find at first (trust your GPS). It's hard by the 440 Expressway, meaning you'll have some road noise, although the nightclub and various...

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Helpful?
Thank Glenn90
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Glenn90, Thank you for taking the time to share your recent experience at our hotel. We appreciate your honest feedback and for giving us a chance to rectify the issues you had during your stay. We hope to see you in the future.

Ny
Reviewed 16 April 2016

Great service well done will be staying there in the near future highly recommend to coworkers and other companies service was impeccable , food was great service was great checking in was great looking to have my next conference there

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 519lennys
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear 519lennys, Thank you for taking the time to review you experience at our hotel and we're so glad to hear that you enjoyed your stay.We hope to see you again.

Staten Island, New York
Reviewed 13 April 2016

We took a small local getaway with the kids . Th staff was friendly , rooms were clean and food was really good . We were completely happy with our stay . We actually also stayed there Christmas Eve to do something a little different which was an awesome experience that why we went back . If your ever traveling...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I5042FFnicolet
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear I5042FFnicolet, Thank you for reviewing our hotel. We're so glad to hear that you decided to return to our hotel after your stay on Christmas Eve and that we were able to satisfy your needs during your stay. We hope to see you again.

Reviewed 11 April 2016

very satisfied with this hotel, everything starting with checkin to checkout went well. rooms were clean, price was great. i would greatly recommend this hotel in staten island for an overnight stay, starting with the restaurant, food was excellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank deberad
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear deberad, Thank you for taking the time to review our hotel. We're so happy to hear that you were satisfied with your stay and hope to see you again.

Reviewed 7 April 2016

Hotel is dated, but recently refurbished so it appears new. Lobby and common areas are very welcoming. Room was clean. Beds were comfortable. Fitness room was also clean and well appointed. We attended an event in the ballroom, which was impressive. Service was pleasant. We were able to reserve a shuttle to the ferry, which was very convenient for us...

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Helpful?
Thank Lesly S
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Lesly S, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and will look into the suggestions you made. We hope to see you again.

Miami, Florida
Reviewed 7 April 2016

Stayed here 2 nights for our wedding anniversary. Impressive attention to guest satisfaction! Clean rooms and very friendly staff always smiling and willing to help. Lorenzo's restaurant was excellent and affordably priced for very good food!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 291karlk
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear 291karlk, Thank you for your review and happy anniversary! We're so happy that you chose to celebrate your special occasion with us. We hope to see you again.

Rushville, New York
Reviewed 6 April 2016

Great place would stay again family friendly Rooms comfortable staff very friendly Dinner very good bit pricey but good Wish pool was open on Sat night Easy access to expressway for travel shuttle to ferry if you want to go to Manhattan

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian G
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Brian G, Thank you for taking the time to review our property. We appreciate your feedback and hope to see you again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Ave, Staten Island, NY 10314-3410
Region: United States > New York > Staten Island
Price Range: €138 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Staten Island staff and other travellers.
25 questions
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Questions? Get answers from Hilton Garden Inn New York/Staten Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've only stayed there once and honestly am not picky about the room I stay in, as long as it's cool, clean and quiet.”
JacquieK_11, 18 May 2017 | Read review
“There is a ballroom that hosts events, such as a 50th class reunion the night we were there.”
107jeffm, 3 Apr 2017 | Read review
“All Room are good”
charlesp368, 15 Jan 2017 | Read review
“Front of the hotel is the quietest”
CarlMarx, 15 Jan 2017 | Read review
“If you like quiet, try room 641.”
airpizz6, 18 Dec 2016 | Read review
5 of 5
Priceline
US$169* /night
View Deal
Booking.comUS$174
GardenInn.comUS$174
getaroom.comUS$182
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Prices are for 1 room, 2 adults
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