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    Hilton Garden Inn New York/Staten Island

    1100 South Ave, Staten Island, NY 10314-3410
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    6/8/2017 7/8/2017
    US$326
    US$163
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    Traveller (88)
    Room & Suite (196)
    Dining (18)
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    Overview
    • Excellent55%
    • Very good22%
    • Average11%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “front desk” (141 reviews)
    “cocktail hour” (14 reviews)
    “hilton garden” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn New York/Staten Island
    Special Offer: Double Points, Every Stay
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,132)
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    There are newer reviews for Hilton Garden Inn New York/Staten Island
    See the most recent reviews

    231 - 235 of 1,114 reviews

    Reviewed 29 July 2016

    Was disappointed in the hotel. Room was old and did not have any soap in it. There was toilet tissue in the toilet so it didn't seem like the room was cleaned totally. The staff were very nice, though. We had reserved two beds and...More

    Thank Rooster38
    Response from Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten IslandResponded 3 August 2016

    Dear Rooster38. Thank you for reviewing our hotel. We appreciate your feedback and hope to see you again.

    Reviewed 29 July 2016

    Excellent experience from check in to check out. Gorgeous hotel. Nicely appointed rooms. Excellent customer service. Great value for the price ! You can't go wrong with The Hilton Brand. They are committed to excellence and they have demonstrated this to me throughout the years...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank Gerard H
    Response from Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten IslandResponded 3 August 2016

    Dear Gerard H, Thank you for taking the time to review your stay. We appreciate your kind words about our hotel and look forward to seeing you.

    Reviewed 27 July 2016

    The line to check in/out requires patience.. And be ready to ask all the questions you have when its your turn bcoz otherwise you will have to spend another good 15-20 mins in the line again. I think it's also the location of the front...More

    Review collected in partnership with Hilton Garden Inn
    Thank Mayland D
    Response from Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten IslandResponded 31 July 2016

    Dear Mayland D, We apologize that you experienced a waiting time at the desk. It is not a typical issue that our guests experience. We hope this doesn't deter you from staying with us again.

    Reviewed 27 July 2016

    Very dissapointed in our stay here. We were there for two nights and had two uncomfortable nights of sleep as the beds were like sleeping on a board. Embassy Suites is the way to go within the Hilton brand. Better value, rooms and service.More

    Review collected in partnership with Hilton Garden Inn
    Thank James L
    Response from Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten IslandResponded 31 July 2016

    Dear James L, Thank you for taking the time to give us feedback on your recent stay. It's unfortunate that you found our beds to be uncomfortable. All of our beds feature a Garden Sleep System which allows guests to adjust the firmness and softness...More

    Reviewed 27 July 2016

    I stayed in 234 on the side of the building and was tight above the wedding pavilion and heard all the toasts and wedding music all after oon and evening until mn. Very very noisy room. Would not stay again as I was not attending...More

    Review collected in partnership with Hilton Garden Inn
    Thank Trish A
    Response from Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten IslandResponded 31 July 2016

    Dear Trish A, Thank you for taking the time to review our hotel. I'm sorry to hear that you experienced noise issues during your stay with us. Although we do host events, we strive to ensure that all of our guests have a quiet, comfortable...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$145 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 198
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, HotelQuickly, getaroom.com and HotelsClick so you can book your Hilton Garden Inn New York/Staten Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Staten Island
    • Also Known As
    • Hilton Garden Inn New York/Staten Island Hotel Staten Island ,
    • Hilton Staten Island ,
    • Staten Island Hilton Garden Inn ,
    • New York City Hilton
    Add Photo Photos
    Traveller (88)
    Room & Suite (196)
    Dining (18)
    Pool & Beach (9)
    Hotel & Grounds (110)
    Bathroom (13)
    Business Centre & Event Rooms (8)
    Nearby
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    3.33 km away
     
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    3.34 km away
     
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    .22 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    HampshireJudy
    19 July 2017|
    Answer Show all 2 answers
    Response from DMJX22 | Reviewed this property |
    If you are leaving from this Hotel then the Fair for an Uber/Lyft or Taxi will likely be between $60 and $75 USD. I am not aware of any other shuttle service from this hotel that will get you there.
    0
    Votes
    HampshireJudy
    19 July 2017|
    Answer Show all 3 answers
    Response from Tammy W | Reviewed this property |
    You will need to make a reservation to use the shuttle. The hotel staff is great and will try their best to work with you but call 24 hours ahead and reserve your spots on the shuttle.
    0
    Votes
    Carolyn F
    19 January 2017|
    Answer Show all 2 answers
    Response from Kimberly P | Property representative |
    Dear Carolyn F, Yes we do have a complimentary shuttle that you can use to go to and from the Staten Island Ferry. Our shuttle is based off reservations and availability so once you really know when you need the shuttle... More
    2
    Votes
    Room Tips
    "I've only stayed there once and honestly am not picky about the room I stay in, as long as it's cool..."
    Read review
    "There is a ballroom that hosts events, such as a 50th class reunion the night we were there."
    Read review
    "All Room are good"
    Read review
    "Front of the hotel is the quietest"
    Read review
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