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4/2/2018 5/2/2018
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    Holiday Inn Express Staten Island West

    300 Wild Ave, Staten Island, NY 10314-4710
    011 353 1800 937 225
    Hotel website
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    4/2/2018 5/2/2018
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    Traveller (40)
    Room & Suite (55)
    Dining (8)
    • Excellent46%
    • Very good32%
    • Average13%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “front desk” (88 reviews)
    “pancake maker” (8 reviews)
    “new york” (34 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    2.5 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (373)
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    1 - 5 of 355 reviews

    Hotel's Favourite
    Reviewed 29 September 2017 via mobile

    We recently came to the hotel and planned on staying for one week to babysit for our grandchildren. Then we heard about the hurricane Irma and we ended up staying two more weeks, totaling three weeks! The Service could not have been nicer! And Carissa,...More

    1  Thank PPadolsky
    Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 7 October 2017

    Dear Phyllis and Chuck, Thank you for taking the time to leave us this wonderful review. It is always a pleasure to accommodate you during your stay! Our staff works hard to keep our guest happy, especially Carissa, Nadine and Stephanie who will all be...More

    Reviewed 29 September 2017 via mobile

    Decided to give holiday inn a try, stay was ok. The room was spacious and clean. Customer service was brilliant. Stayed in the room on a top floor but there wasn't much to the view due to the location. Breakfast for us wasn't too good,...More

    Thank Sayo F
    Response from HI Express S, Front Office Manager at Holiday Inn Express Staten Island WestResponded 30 September 2017

    Dear Sayo F, Thank you for taking the time in providing us feedback. We are happy to hear that you were able to have a comfortable stay, and enjoyed the service provided by our friendly staff your recent visit with us in Staten Island. We...More

    Reviewed 23 August 2017 via mobile

    This was my second stay at this hotel, probably my last. I was greeted but the bubbly receptionist who was great and,made me feel welcomed, remembering that I had stayed here before. That was the only thing good about this visit. 3 lamps in the...More

    Thank Bill M
    Response from HI Express S, Manager at Holiday Inn Express Staten Island WestResponded 24 August 2017

    Dear Bill M, Thank you for taking the time to leave us your feedback and make us aware of the issues experienced during your visit. We want to extend a sincere apology that we were not able to meet or exceed the expectations of our...More

    Reviewed 25 July 2017

    I visit this Holiday inn Express Monthly on Pleasure and I decided to stay a week here for ny Vacation, Staying here was the right choice for me.. I relaxed enjoyed the scenery with trees grass etc. The Breakfast is always good . The front...More

    Thank Philip A
    Response from HI Express S, Front Office Manager at Holiday Inn Express Staten Island WestResponded 1 August 2017

    Dear Philip A, Thank you for taking the time to leave us this wonderful comment. We are delighted that you enjoyed your vacation and appreciate your loyalty to our property. Our staff members will all be commended on their excellent performance. We look forward to...More

    Reviewed 23 July 2017 via mobile

    Visiting New York for the weekend, and looking for a room the last minute was challenging. My friend stumbled on this gem via Hotwire. As a hospitality mgr in the industry, I know using 3rd party sites are a little sketchy due to fine print...More

    Thank LadiV86
    Response from HI Express S, Front Office Manager at Holiday Inn Express Staten Island WestResponded 1 August 2017

    Dear LadiV86, Thank you for taking the time to leave us this wonderful review. We are delighted to hear that our staff was able to exceed your expectations, especially Joe, Carissa and Wilson, who will all be commended for their outstanding performance. We ensure our...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Price range
    • US$124 - US$196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 95
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Cancelon, HotelQuickly and TripOnline SA so you can book your Holiday Inn Express Staten Island West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Staten Island
    • Also Known As
    • Holiday Inn Express Staten Island Hotel Staten Island ,
    • Holiday Inn Express Staten Island West New York
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    Traveller (40)
    Room & Suite (55)
    Dining (8)
    Hotel & Grounds (33)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    Javiere A
    8 September 2017|
    AnswerShow all 5 answers
    Response from Chadwyck1 | Reviewed this property |
    subway to the ferry. then you can see if the shuttle can pick you up or the bus
    17 March 2015|
    AnswerShow all 2 answers
    Response from alfmar381 | Reviewed this property |
    I guess the best way to get to the Hotel is take a shuttle to battery park or some Hotel near and then take the Ferry to Staten Island.
    17 March 2015|
    AnswerShow all 2 answers
    Response from John A | Reviewed this property |
    see above
    Room Tips
    "Rooms with 2 queens appear more spacious"
    Read review
    "First Floor in case of emergency"
    Read review
    "Rooms on the ends of the building and near to the elevators are larger. Definitely worth asking for"
    Read review
    "Pick a room with twin beds. The king bed rooms were small."
    Read review
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