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Holiday Inn Express Staten Island West

Traveller (41)
Room & Suite (71)
Dining (8)
Overview
Hotel website
300 Wild Ave, Staten Island, NY 10314-4710 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
Hotel website
Offers from Holiday Inn Express Staten Island West
Special Offer:Annual Sale
Hotel deals
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (385)
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367 results
Traveller rating
165
112
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16
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165
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48
26
16
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All reviews front desk new york breakfast bar breakfast room free breakfast yogurt the room was nice clean hotel comfort inn maria hie steven ferry nyc shuttle hurricane nj
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1 - 5 of 367 reviews
Reviewed 4 weeks ago

I stayed here for 3 days. The staff were wonderful, but sadly the hotel itself is in dire need of updating. The room smelt of bad air conditioning, everything felt old and dirty, and I had stains on my towels. There is building work going...More

Date of stay: October 2018
Thank iworldtravel000
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 2 weeks ago

Dear Iworldtravel000, Thank you for taking the time sharing your feedback with us and others from your recent stay. We appreciate your loyalty with IHG and for being an elite platinum member. We want to extend a sincere apology that your stay did not meet...More

Hotel's Favourite
Reviewed 22 July 2018 via mobile

I can’t say enough about the staff - very friendly and helpful. Was able to make reservations for the ferry shuttle when I checked - they offered flexible times so you could spend ample time in Manhattan. I wish there were more parking spaces -...More

Date of stay: July 2018
Thank marjorieh496
Response from HI Express S, Manager at Holiday Inn Express Staten Island WestResponded 29 August 2018

Dear marjorieh496, Thank you so much for taking the time to leave us this review about your recent visit. We are delighted our staff and complimentary shuttle service to the SI Ferry were all contributing to your great experience. We apologize for the issue with...More

Reviewed 5 November 2018

Wilson, a staff member at the front desk was excellent. He went above and beyond to assist us. This was our first trip to Staten Island without our vehicle and really helped us after a snafu. The hotel is about 1/4 mile from the bus...More

Date of stay: October 2018
Thank Shawnne M
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 6 November 2018

Dear Shawnne M, We want to thank you for taking the time sharing your feedback with us. We are so delighted to see our guest service manager Wilson, went above and beyond in providing you with exceptional service. We are glad to hear that you...More

Reviewed 22 October 2018

Considering the hotel was in the middle of a renovation, the staff did everything they could to make things pleasant. The young lady at the makeshift checkin desk was friendly and extra helpful. The temporarily relocated buffet breakfast, while limited, was fine and the servers...More

Date of stay: October 2018
Thank Tom P
Response from HI Express S, Director of Sales at Holiday Inn Express Staten Island WestResponded 23 October 2018

Dear Tom P, We want to thank you for taking the time sharing your feedback with us and others. We are delighted to hear, although given the temporary conditions of our property, you still were overall satisfied with your recent stay. We are glad to...More

Reviewed 14 October 2018

From the hotel in the middle of a renovation, small rooms, dirty carpet, no laundry facility, and an elevator that at times did not work this place needs help. A major problem was at 11:15 one evening while l was sleeping the security guard tried...More

Date of stay: October 2018
Thank rgkennedy50
Response from HI Express S, Guest Relations Manager at Holiday Inn Express Staten Island WestResponded 16 October 2018

Dear Rgkennedy50, We want to extend a sincere apology for some of the issues you encountered during your recent visit with us. We appreciate you taking the time sharing your feedback with us and others so we can prevent our future guests from experiencing the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$112 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (41)
Room & Suite (71)
Dining (8)
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Questions & Answers
Ask a question
javierea2018
8 September 2017|
AnswerShow all 5 answers
Response from Chadwyck1 | Reviewed this property |
subway to the ferry. then you can see if the shuttle can pick you up or the bus
1
Vote
FloSta123
17 March 2015|
AnswerShow all 2 answers
Response from alfmar381 | Reviewed this property |
I guess the best way to get to the Hotel is take a shuttle to battery park or some Hotel near and then take the Ferry to Staten Island.
0
Votes
FloSta123
17 March 2015|
AnswerShow all 2 answers
Response from John A | Reviewed this property |
see above
0
Votes
Room Tips
"Rooms with 2 queens appear more spacious"
tk1978
21 Jun 2017
Read review
"First Floor in case of emergency"
977he
20 May 2017
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"Rooms on the ends of the building and near to the elevators are larger. Definitely worth asking for"
judithm_12
13 Apr 2017
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"Pick a room with twin beds. The king bed rooms were small."
AllanD5923
6 Mar 2017
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