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All reviews courtyard marriott free trolley business trip new development rivers casino brew pub front desk ample parking nice lobby microwave and mini fridge fire pit a great stay early check rooms are spacious would highly recommend this hotel beautiful hotel in town
This hotel looked absolutely brand new. The lobby the rooms all brand new and nice if a little antiseptic, but the strangest thing - the whole place had this terrible smell of burning plastic or off-gassing new furniture and rugs or paint or something. We...More
Date of stay: November 2018
Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk HarborResponded 4 days ago
Thank you for taking time to leave feedback regarding your recent stay. The hotel staff are top notch and care deeply about service and taking care of their guests; they appreciate the recognition. The Courtyard Brand offers the Bistro Restaurant/Bar which is available each day...More
After some disappointing stays in the area I expected the service and quality of the hotel to be lacking but I was pleasantly surprised. Other than some minor very early morning noise which I think came from plowing the snow, the stay was very comfortable...More
After unpacking everything, I noticed that I could see the mattress pad on our bed. We didn’t have a bottom sheet! How does that happen?! The front desk sent up a sheet. I elected to make my bed, but the sheet didn’t fit. They moved...More
Date of stay: November 2018
Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk HarborResponded 4 weeks ago
Our Housekeeping staff made and error and apologize for not recognizing that fact before you arrived to the room. The team takes pride in their work and feel horrible for not having your room completely in order. I hope you can accept our apology.
The normal place I stay in Schenectady (doubletree) was sold out and found this Marriott to be available. What a nice new hotel with a great staff.
This was such a great stay that I will skip the doubletree and I will be staying again...More
We stayed here on a Thursday evening. Even though I am a lifetime platinum with Marriott, no upgrade was given. The front desk lady was bordering on rude. The room itself was ok. The walls were thin though, as we heard the alarm clock from...More
Date of stay: September 2018
Response from Staff_Courtyard, General Manager at Courtyard Schenectady at Mohawk HarborResponded 6 October 2018
Thank you for the comments regarding your recent stay. It disappoints me to read you may not have experienced our best and for that I apologize. The teams, both at the desk and bistro, care deeply about their service and it is uncharacteristic of...More
Response from Staff_Courtyard | Property representative |
Sam, a courtesy van is available at certain times during the day to transport guests to and from the casino. I invite you to contact the hotel directly if you need additional information regarding this service.