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Rude and mistreatment by manager and staff. Not understanding of children and discriminate against travelers with young children. We were being watched constantly and they look to get rid of us every chance they get.More
1 Thank Sby45
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 3 weeks ago
I am sorry you felt the staff was rude. We received many complaints from other
guests in the hotel that your children were disturbing them in many ways.
The reason you felt that we were looking to get rid of you was because you didn't...More
Quite disappointed in our stay. Starting with check in, the computers at the front desk were down and the staff member had to take our credit card where we couldn’t see him. The elevator wasn’t working, which wasn’t the biggest problem. But our room was...More
1 Thank Mary H
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 5 March 2018
I am so sorry that you experienced all of these inconveniences.
We were in the middle of a major snowstorm and all the power was out for twenty five miles in ll directions. That caused the elevator to blow its fuse and all the telephones...More
Nothing fancy. Just a nice old hotel to relax and have a good nights sleep. Bed comfortable and room ok. Nothing spectacular. Bathroom was dated and bath standing shower. Breakfast is average with limited offerings. Great hotel conveniently situated but nothing spectacular
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 22 January 2018
Thank you for your remarks. I don't understand why you said the bathroom
was dated. The entire hotel was remodeled two years ago. I do hope you will return when you are in the area.
While all other hotels were charging exuberant up-charges for the MLK holiday weekend, the Comfort Inn stayed at a budget friendly cost. This property is about a 1/2 hr scenic drive to Hunter and right off of I-87 putting it in an ideal location for...More
Thank Vinny C
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 16 January 2018
I am glad you enjoyed your last stay with us over the holiday weekend
to ski Hunter Mountain. The only thing I would like to add is that we
always serve a complete hot breakfast ever morning to our guests.
Thank you for your feedback.
This a is a nice, clean quiet hotel. Friendly front desk... I've stayed here a few times when going skiing the next day. Room is comfortable and clean. Pool is nice. Breakfast is decent, nothing fancy. Only downside is the WiFi is poor. Very hard...More
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 10 January 2018
Thank you for your review. Please also stay with us when you are in the area.