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Comfort Inn Saugerties

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Comfort Inn Saugerties
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158 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Clemmons, North Carolina
Reviewed 25 January 2017

We had a great stay here in December! Our room was clean, comfortable, and spacious, and the hotel has an indoor pool as well. It was really nice to take a short, relaxing swim so late in the year. It ended up being below zero outside that night, so we appreciated the opportunity to swim. The hotel was within easy...

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Helpful?
Thank Andrei S
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am glad you enjoyed your last visit at our hotel. I hope you do return in the future.

Manhattan
Reviewed 23 January 2017 via mobile

My room was newly renovated, including ungraded linens and duvet, new bath fixtures, quality bath products, good towels, flat screen tv, quiet HVAC unit, fridge and coffee maker. Good lighting. Tons of outlets, including USB. Breakfast was ok, including a waffle station but bagels and eggs were made from frozen. All in all a convenient stay on the way to...

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Helpful?
Thank JaneNYC_2
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are so pleased that we exceeded all your needs on your last stay with us. Please return and stay with us in the future.

New York City, New York
Reviewed 19 January 2017

My family stayed in the Hotel last week in December 2016. My husband got hurt skiing and we had to leave 4 nights earlier to get him to the hospital for surgery. The hotel room was pre-paid and they would not offer us any credit for future stays. When we got home we noticed that our IPod was stolen from...

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Helpful?
1Thank awianecka
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Once again let me say that we are sorry that you had to terminate your stay with us because of your husbands accident. As you are well aware of your stay was prepaid with a no refund policy in place. I don't feel that anyone was rude to you at any time. You said that you reported the item missing...

Port Washington, New York
Reviewed 28 December 2016 via mobile

Small, basic motel room but clean room and comfortable bed and pillows. Breakfast included the usual few things, typical. Would stay here again. 19 miles from Hunter Mountain. Convenient, right off NYS thruway. Town of Saugerties few miles away for dinner choices.

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Helpful?
Thank d0n516
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was a pleasure to receive your review. Please always stay with us when you go to Hunter Mountain and tell your friends and family about us..

Reviewed 24 November 2016 via mobile

I've been going to Hunter/Windham every year and this comfort inn is a perfect spot to stay the night before you ski or snowboard. The rooms are super clean and newly updated. Great breakfast and very nice lobby. I'll be coming here almost every weekend from NYC to stay Friday night and ski Saturday. This comfort inn is right off...

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Helpful?
Thank Liquid114
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for your great comments. Please always stay with us when you are in the area.

Manchester, United Kingdom
Reviewed 28 October 2016

I called the front desk three times at midnight...nobody answered the phone. I was told the next day that the front desk person was somewhere else in the hotel...nobody is at the front desk to see who is coming into the hotel in the middle of the night. The towels were literally GRAY, the smell of room deodorizer throughout the...

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4Thank maureenjuliano
Kevin M, Front Office Manager at Comfort Inn Saugerties, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Alanta, Lithuania
Reviewed 27 October 2016 via mobile

Where do I start let's see check out is at 11:00am when a housekeeper I found out later name was Vanessa knocked on my door at 9:40am and asked me when I was gonna leave the room in a real rude manner. It made me feel like they wanted me off there properly. Soooo rude. Won't stay here again thank...

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Helpful?
3Thank eurodude15
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that you were disturbed by our housekeeping staff. Now that all Comfort Inns have express checkouts the staff does't know if a room is occupied or the guest has checked out. That is the reason they knock on doors. I apologize if the housekeeper wad rude.

Amherst, Massachusetts
Reviewed 23 October 2016

We stayed here for 1 night. We have 2 adults and 1 baby. They provide crib but is very limited in numbers. If you need a crib for your baby, you have to request as early as possible. The room is as good as most other same-level choice-hotels. The building is away from the road so our sleeping was not...

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Helpful?
2Thank Yuting_13
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for your review. I am sorry that we could not provide you with a crib. On certain days many guest request a crib which exceed our inventory. Please be advised that all Comfort Inn are non smoking hotels.

Camp Hill, Pennsylvania
Reviewed 12 October 2016

We had a nice stay with a very good breakfast the next morning. The manager and desk personnel were very nice and very helpful.The room was very comfortable and clean and quiet. Would definitely stay there again.

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Helpful?
1Thank Kathleen R
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for your wonderful and kind review of the hotel and the staff. We hope that nice people like yourself always choose A Comfort Inn your your lodging needs.

Montreal, Canada
Reviewed 10 October 2016

I have never in 5 decades spoken to a such a rude, mean and hostile employee, actually he (Peter) is the manager of this Comfort Inn. He charged for 2 rooms which were booked by mistake. As soon as the mistake was noticed, one room was cancelled and we stayed in the other room we booked at this hotel. We...

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Helpful?
4Thank mtransport1
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry you feel that me explaining your mistake was rude. When YOU made the reservation on line you were clearly advised, in writing, that we had a 24 hour cancellation policy. That is the only reason you were charged for the rooms you booked. No one at this Hotel was ever rude to you or anyone in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Inn Saugerties

Address: 2790 Route 32, Saugerties, NY 12477-5108
Region: United States > New York > Catskill Region > Saugerties
Price Range: €95 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Saugerties 2.5*
Number of rooms: 65
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Also Known As:
Comfort Inn Saugerties Hotel Saugerties
Saugerties Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Saugerties staff and other travellers.
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Whitestone, New York

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Questions? Get answers from Comfort Inn Saugerties staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are an early sleeper, ask for a room away from the pool. People do use it.”
 of 5 bubbles andreis993, 25 Jan 2017 | Read review
“Ask for a large room on the front side of the hotel. Less highway noise.”
 of 5 bubbles jcwdz88, 4 Oct 2016 | Read review
“East facing rooms get turnpike traffic noise - if you like that sort of thing”
 of 5 bubbles HikingTom, 21 Sep 2016 | Read review
“Gym, swimming pool, good breakfast”
 of 5 bubbles galis335, 26 Aug 2016 | Read review
“All is good, but I hope that they get better orange juice!”
 of 5 bubbles Runrig_fan, 24 Aug 2016 | Read review
5 of 5