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Diamond Mills Hotel

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154 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Glen Allen, Virginia
Reviewed 2 days ago NEW

While visiting family in Saugerties, my husband and I stayed at Diamond Mills for a long weekend (3/23/17 – 3/26/17). The hotel was beautiful and the room was lovely. We stayed in a Supreme King room with a large balcony and a view of the waterfall. Upon check-in the room was clean, there were bathrobes folded nicely on the bed...

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Helpful?
1Thank Staclyn24
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

Thanks for your review of Diamond Mills Hotel! We are glad you enjoyed your stay with us. Please contact gina@diamondmillshotel.com for updates on our wi-fi situation, as we are improving it now. We look forward to welcoming you again in the future.

Reviewed 4 days ago NEWvia mobile

Nice hotel, great staff and clean rooms. Nicely appointed and a great location . Came for a family wedding that was held at the hotel. Everything went without a hitch. Everyone raved about the service!

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Thank Tim S
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

Hi Tim, Thanks for your kind review- we hope you will stay with us again!

Valley Cottage, New York
Reviewed 12 February 2017

We stayed at Diamond Mills Hotel during their off season. We were seeking a quiet, relaxing weekend, and those expectations were more or less met. The room was just lovely. We stayed in a King bedroom, which boasted a balcony, perfect view of the waterfalls, heated floors, and it's just huge! When we entered the room, there was soft, classical...

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Thank Nicole M
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

Hi Nicole, Thank you so much for choosing to stay at Diamond Mills Hotel. We hope you enjoyed your stay, and look forward to welcoming you back again! We strive to make every effort to make our guests comfortable, so next time, please let our staff know if you are not pleased with anything at all. Thank you for your...

Reviewed 6 February 2017

It's interesting how Gina will put her comments in public places about how much she wants to help disappointed customers, yet with me she had no interest in doing the right thing by me when it came right down to it. Seemed to me that you had to go along with whatever she wanted to do and if you counter...

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Thank CR7700
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

Good Afternoon, We thank you for leaving a comment, and are sorry that your experience with Diamond Mills was not what you wanted. We aim for the best customer service and we are very sorry you did not experience that.

Vermont
Reviewed 23 January 2017

The hotel is an amazing peaceful and romantic spot in the middle of nowhere. The rooms are spacious and the bed and bedding was super comfortable. The staff was incredibly attentive and friendly. We got great recommendations for spas and restaurants around.

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Thank Alexa D
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

Hi Alexa- Thanks for your thoughtful review. We look forward to welcoming you back to Diamond Mills Hotel & Tavern again in the future.

New York City, New York
Reviewed 17 January 2017 via mobile

I'm recommending this hotel for a couples, the room was very clean with spectacular view on the waterfall, actually all the rooms had this view. Gym was very small though. Very sweet service, in the room we had plate with complimentary chocolate was very sweet, and I love hot floors in bathroom. We went to see cute light house just...

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Thank MariaKus
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

Thank you for choosing to stay with Diamond Mills! We are glad to hear you've enjoyed your stay, and look forward to welcoming you again in the future.

New York
Reviewed 14 January 2017

I had eaten at the restaurant a few times and decided to enjoy a weekend escape at the hotel. So glad I did! The view of the falls from my room balcony was breath taking! I could hear the sound of the rushing water as soon as I entered my room, which was immaculate. I had a King room overlooking...

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Thank Lisa W
DiamondMillsHotelNY, Public Relations Manager at Diamond Mills Hotel, responded to this review

We appreciate your kind and thorough review, and look forward to hosting you again in the future! Thank you for visiting Diamond Mills.

Eastport, NY
Reviewed 14 January 2017

My wife and I stayed here for a wedding which was held at the adjoining convention center. The room was immaculate and quite comfortable with a nice view of the waterfall behind the property. The convention center did a great job on the wedding, good food and service. The pub is also very nice. The one drawback was that these...

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Thank MMGT
Philadelphia, Pennsylvania
Reviewed 11 January 2017

We stayed at the Diamond Mills Hotel for 2 nights. We did not get to try the restaurant as it was closed Monday and Tuesday nights. Upon our arrival the service was very nice- offering us a place to sit by a fireplace in the common lobby area and what we were told was daily afternoon coffee. It seemed to...

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Thank Ally C
DiamondMillsHotelNY, General Manager at Diamond Mills Hotel, responded to this review

As the Hotel General Manager, I am so sorry to hear you had this experience. In training our staff, our highest aim is guest satisfaction as well as consistency of hotel policies with all employees. The hotel is proud to offer daily complimentary coffee, at no charge to guests, and well-appointed and clean rooms. Again, I apologize for this experience,...

Wappingers Falls, New York
Reviewed 4 January 2017

After celebrating our wedding and reception at The Tavern at Diamond Mills, my husband walked to the hotel to leave some things in our room, the Tower Suite. The use of the Tower Suite (Bridal Suite) was included in the Diamond Package that we had chosen for our wedding reception. Two weeks prior to our wedding we toured the suite...

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3Thank J-Traveler9117
DiamondMillsHotelNY, General Manager at Diamond Mills Hotel, responded to this review

J-Traveler9117, I'm very sorry you did not enjoy your experience with us at the Hotel. Despite not having a reservation with us for the Tower Suite, I'm glad we were able to offer you the Esopus Suite - a beautiful, spacious two room suite overlooking the majestic Esopus Falls. Unfortunately, per our policy, and most accredited hotel policies, if a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Awake to the sounds of falling waters in each of our 30 well-appointed guest rooms, offering private balconies overlooking the Esopus Falls. Plush overstuffed duvets, fine Egyptian cotton linens and a rustic European design all ensure a restful and relaxing stay for you and your guests. Be it a romantic country getaway or family fun vacation, Diamond Mills offers elegant accommodations unlike anywhere in the Hudson Valley. ... more   less 

Additional Information about Diamond Mills Hotel

Address: 25 S Partition St, Saugerties, NY 12477-1826
Region: United States > New York > Catskill Region > Saugerties
Price Range: €197 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diamond Mills Hotel 3.5*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Mills Hotel staff and other travellers.
4 questions
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Questions? Get answers from Diamond Mills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will not be sorry if you stay in a King Room with a view of the falls.”
 of 5 bubbles nicolemS4434BL, 12 Feb 2017 | Read review
“Choose another hotel or at least avoid the apartments”
 of 5 bubbles CR7700, 6 Feb 2017 | Read review
“All rooms face the waterfall and are super quiet and private”
 of 5 bubbles alexad400, 23 Jan 2017 | Read review
“River View!”
 of 5 bubbles nativenyer2016, 2 Dec 2016 | Read review
“Check out the waterfalls!”
 of 5 bubbles PeterMNYC, 17 Nov 2016 | Read review
5 of 5