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The Saratoga Hilton

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The Saratoga Hilton
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1,145 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
Hove
Reviewed 4 days ago NEW

Tired and grubby but nice friendly helpful staff. Air conditioning is appalling. Like sleeping with a tractor in the room. Very central though with lots of good restaurants within walking distance. Breakfast is ample but it would be nice if I didn't have to wait ten minutes for the self service toaster. Dinner was ok. Adequate. Gym is good enough....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank SuperSeagull
Long Island
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

My wife and I recently spent two nights at this property to attend a wedding. We had a room on the fifth floor overlooking Broadway with a king bed. Everything about the room was just right for the very reasonable price we paid. Bed was very comfortable, lots of pillows, decent size room and relatively quiet for a busy hotel....

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Thank BUtraveller
About Hotel's Favourite Review
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our great location right in downtown Saratoga Springs! We greatly appreciate your feedback, and we hope you will be our guest again soon!

Troy
Reviewed 6 days ago NEW

Great stay. Amy Domurad was extremely helpful with helping me plan my stay for my wife's 40th birthday celebration. The room was magnificent and all of our guests were very satisfied with their rooms as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S1975ABandrewf
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

It is a great pleasure to read your review and find that we met and exceeded your expectations. Thank you for taking the time to submit your wonderful feedback regarding your recent stay with us! I will certainly pass on your review to Amy to ensure that she is recognized in the manner in which she deserves. I hope we...

Buffalo
Reviewed 1 week ago NEW

Excellent facility, stayed in newly renovated room. Nice room needed a few finishing touches but over very nice. Great area, excellent service from all the staff. Would stay there again. Very pleased with over all facility

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donnette C
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

It is such a great pleasure to read your review and find that we met and exceeded your expectations. Thank you for taking the time to submit your wonderful feedback regarding your recent stay with us! I hope we have the pleasure to welcome you back again.

Reviewed 1 week ago NEW

The Hilton catered our wedding next door at the City Center, and we also hosted our guests there for hotel room s, drinks at the bar, and breakfast on Sunday. Every part of the weekend was flawless thanks to the attentiveness of the staff - in particular, the sales manager, Amy. She became our de facto wedding planner, for which...

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Helpful?
Thank Eric H
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for choosing the Saratoga Hilton as your host for your wedding reception. It is a pleasure to know that we played a part, however small, in celebrating this momentous occasion. However what really makes me feel proud to hear is about the friendly and polite services provided by our staff, and Amy in our sales department. It has...

Cutchogue, New York
Reviewed 1 week ago via mobile

Firstly, the staff at check-in were so friendly and accommodating and made me feel welcome. Check-in was a breeze, finding your way around the halls to your room can ba a little confusing. I was here for a company conference and would recommend it for such a thing, cocktail hour, awards dinner, and afterglow were done well. The hotel bar,...

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Helpful?
Thank Jim K
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for your positive review of your recent stay. We sincerely apologize for the experience you had regarding the air conditioning unit, and iron in your room. The hotel is now under new ownership/management and the hotel is involved in a substantial renovation project. We will be replacing all of the window HVAC units with a quieter unit that...

Toronto, Canada
Reviewed 1 week ago via mobile

First time stay at this property that is in the town with walking distance to shopping and restaurants. Highly professional greeting by door/bell stand and front desk. Katie was very professional and friendly offering a nice upgrade as well as directions to local businesses. Room was very clean, well appointed and the wifi worked very well. Restaurant and bar a...

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Helpful?
Thank John F
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our great location right in downtown Saratoga Springs! We greatly appreciate your feedback, and we hope you will be our guest again soon!

Vermont
Reviewed 1 week ago

Easy to get a cab to SPAC. Good restaurant when there's no time to get into town (where you should really be eating). I went with a few girlfriends and we all were happy with our stay. Within walking distance to all the great food and shopping in town.

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Helpful?
Thank Amy P
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thanks for your stay and review! We're delighted to hear your visit exceeded all expectations as our team works hard to ensure each guest can enjoy a relaxed and productive time with us. We appreciate your feedback, and we look forward to having you as a repeat customer very soon!

Islip, New York
Reviewed 2 weeks ago

Have stayed at this hotel a few times now. I like the beds they are comfortable. Hotel was cold though, if going for business bring a jacket. Also comfortable shoes large hotel lots of walking to get to meeting rooms and dinner.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Carolyn K
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay, and our comfortable beds! I'm sorry the temperature of the hotel was not to your liking, we have taken your comments to our team to ensure that in the future we do a better job of managing the temperature of our hotel during our renovation...

Long Island, NY
Reviewed 2 weeks ago

This is my second visit to this hotel. There has and are renovations going on. I had a king size room that was very spacious. The room was very clean and improved since the last visit was the washroom. The completed and ongoing reservations have improved the hotel substantially. The hotel staff were very professional.

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Helpful?
Thank George_StonyBrook
Darryl L, Director of Sales at The Saratoga Hilton, responded to this review

Thanks for your stay and review! We're delighted to hear your visit exceeded all expectations as our team works hard to ensure each guest can enjoy a relaxed and productive time with us. We appreciate your feedback about our improvements, and we look forward to having you as a repeat customer very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 

Additional Information about The Saratoga Hilton

Address: 534 Broadway, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: €103 - €423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saratoga Hilton 3*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Travelocity and Booking.com so you can book your The Saratoga Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton
Hotel Style:
#10 Business Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Saratoga Hilton staff and other travellers.
2 questions
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Questions? Get answers from The Saratoga Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Broadway provide nice town views but rooms over parking lot quieter.”
 of 5 bubbles BUtraveller, 7 Feb 2017 | Read review
“Get a room that is not facing the main road.”
 of 5 bubbles George_StonyBrook, 4 Feb 2017 | Read review
“Experienced rooms on the third floor very poor.”
 of 5 bubbles 11Boudica, 7 Jan 2017 | Read review
“Great location in town of Saratoga”
 of 5 bubbles 713elissag, 2 Dec 2016 | Read review
“Pick a different hotel at the prices they charge, no way this was worth the nightly price.”
 of 5 bubbles from10801, 12 Nov 2016 | Read review
5 of 5