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Comfort Inn & Suites

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387 Reviews from our TripAdvisor Community

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Showing 380: English reviews
New Milford, New Jersey
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 December 2013

This was the best experience my wife and I had in Saratoga Springs after staying in larger places downtown. The staff was welcoming, patient and helpful. Lobby area and breakfast area were modern and cozy. Rooms were spacious and clean. Beds were comfortable. Breakfast was fresh and generous and the shuttle service was prompt. (Good shopping within walking distance also)... More 

Helpful?
1 Thank UsHere4U
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the AMAZING review! I think you covered every avenue that a guest looks at when staying at a hotel. I definitely could not say it better myself. Our staff tries very hard to accommodate the guest. They make me proud daily. They know that without the guest, we would not be operational. Our guest is the most... More 

Montreal, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 December 2013

The staff were very friendly, we were greeted with snacks, water and just a nice reception. Not too far to highways nor to downtown which is also a nice place for stopover. Definitely place to visit. Quite surprised at the quality of the breakfast following morning.

Helpful?
1 Thank Robert W
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your response here on tripadvisor.com on behalf of our hotel! It is so fantastic reading that our guests enjoyed their stay and letting the rest of the world know it. The breakfast here is fantastic. I've worked in many hotels where they try to make it the minimum for the guest. Everyone knows that breakfast... More 

Williamsburg, Virginia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 December 2013 via mobile

Such a fantastic and hospitable stay. A real Christmas tree and a great gas fireplace welcomed us to this great upstate New York town. Very convenient location and great breakfast made this a place I want to stay again and again.

Helpful?
1 Thank Tony A
jcarda, General Manager at Comfort Inn & Suites, responded to this review

I remember seeing you! It was wonderful that you decided to stay with us. We pride ourselves with our breakfast. Our pastries are shipped in fresh daily from a real bakery, and the oatmeal is made from scratch with raisins and walnuts to add that home away from home feeling! Add that to the eggs, sausage, waffles, fresh fruit including... More 

Saratoga Springs, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

Our stay at this hotel was the most enjoyable and memorable one when the Manager, Miss Jamie who had arranged for our 31st wedding Anniversary showered with chocolates, champagne, strawberries and a pair of beautiful swans with a lighted candle (very impressively decorated) even upgraded our room with a hot tub. With Miss Jamie's professionalism she had wonderful team of... More 

Helpful?
1 Thank Angieaymc
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for such an amazing review. It truly warmed all our hearts here at the Comfort Inn & Suites of Saratoga Springs, NY. I can hardly take the credit. The entire staff was so happy and elated to accommodate such a special occasion. I remember you very well! You were such an appreciative individual and you warmed... More 

New York
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 16 November 2013 via mobile

Stopped here for the night on our way to Canada. Great rate and value for the money. We got a king room which was very spacious. As a Choice member (free) they gave us a welcome bag with bottled water and snacks. They were very friendly. Free breakfast too!

Helpful?
1 Thank nyc1acc
jcarda, General Manager at Comfort Inn & Suites, responded to this review

It's fantastic that you chose our hotel to stop at on the way home! I would like to thank you for the pleasant comment here on tripadvisor.com. It is always a great feeling to read a customer that departed us on a great note! We love to recognize all Choice members and their devotion to our franchise. The breakfast, we... More 

Brattleboro, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013 via mobile

I'll start with the positive. The staff was wonderful. I can't say enough about how helpful and nice they were. Now to the negatives. There is no handicap parking near the front entrance. The front parking lot was full and I would have had to walk quite a distance to the front door. The staff kindly moved me to a... More 

Helpful?
1 Thank zaybx
jcarda, General Manager at Comfort Inn & Suites, responded to this review

First, I want to say thank you so much for taking the time and commenting here on tripadvisor. We are extremely proud of our staff and the extra mile they continuously extend themselves trying to go out of their way to accommodate our wonderful customers. I am very sorry about your experience. There were several teams staying here of the... More 

Randolph, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

I dealt with Ralph and Ashley at this location. Both were extremely courteous and helpful. Unfortunately, I had to cancel my reservation and can't review the hotel itself. Based only on the service I received from each of these individuals, I would definitely stay here in the future.

Helpful?
1 Thank T K
jcarda, General Manager at Comfort Inn & Suites, responded to this review

I wanted to take the time and say thank you so much for taking the time out of your day and writing a review on our superior staff. We have so many great reviews on their customer service skills and it makes me smile that they do not only treat our in-house customer with superb service, but our potential ones... More 

Sarasota, Florida
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 October 2013

We usually stay in Hilton chain hotels but thought we would try this reasonable priced Comfort Inn.. The room was very comfortable, the breakfast had several healthy choices,and the desk staff were friendly and helpful and seemed to enjoy their work. Would recommend this hotel even though it a few miles out of the main area of town. Town seemed... More 

Helpful?
1 Thank malcolmR123
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your response. We are so excited that you decided to try a different hotel chain and that it happened to be ours. It is actually nice being only several miles from the downtown area because it avoids all the hustle and bustle. Whether you have a car or not we are more than happy to... More 

Canton, Massachusetts
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2013

Our party of (3) from Massachusetts stayed at this hotel for one night in October, 2013 while bringing a prospective student to visit Skidmore College. Hotel is conveniently situated only a short distance from the town of Saratoga Springs and Skidmore College, and just off Route 87 (the NY Thruway). Cost was reasonable and hotel offers a discount rate to... More 

Helpful?
Thank BillSir2013
Freeport, New York
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 October 2013

This hotel is awesome. Got a decent deal. Hotels in Saratoga Springs are $$!! Really nice lobby with fireplace. Pool, gym, full breakfast with waffles, eggs, fruit, muffins, coffee, tea, juice etc. Staff very pleasant. Room very nice. Flat screen TV, lil fridge, microwave, coffee maker. Clean bathroom, nice fluffy towels. Windows actually OPEN, so you don't have to put... More 

Helpful?
Thank bleweyz39

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Saratoga's choice hotel... ... more   less 

Additional Information about Comfort Inn & Suites

Address: 17 Old Gick Road, Saratoga Springs, NY 12866 (Formerly Super 8)
Region: United States > New York > Saratoga Springs
Price Range: €87 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Saratoga Springs
Comfort Inn Saratoga Springs
Saratoga Springs Comfort Inn
Hotel Style:
#6 Family Hotel in Saratoga Springs
#10 Romantic Hotel in Saratoga Springs
#13 Business Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is pet friendly; request upper floor for quiet location.”
 of 5 bubbles GG804, 23 Sep 2016 | Read review
“Don't use this hotel!”
  • Filthy bathroom, peeling wallpaper, bathroom door
  • Wallpaper buckled
 of 5 bubbles Theartist313, 6 Sep 2016 | Read review
“Ask for 2nd or 3rd floor”
 of 5 bubbles 34LindaC34, 2 Sep 2016 | Read review
“first floor recommended”
 of 5 bubbles slaughter2015, 24 Aug 2016 | Read review
“we were on the first floor, easy in and out”
 of 5 bubbles 50NatalieC, 22 Aug 2016 | Read review
5 of 5
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