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Comfort Inn & Suites

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Comfort Inn & Suites
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391 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Albany NY
Reviewed 2 January 2014

Was looking for a place following Saratoga Springs First Night new years eve event - most of in-town places were getting $200-$250 for this popular event. Took a chance on this outlying Comfort Inn (about 1.5 miles from downtown) after learning they provided shuttle service to-and-from downtown until 2 am for the occasion. Good choice, nice public spaces (decorated for...

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Helpful?
Thank nyupstate
jcarda, General Manager at Comfort Inn & Suites, responded to this review

What a wonderful outline to an ending of an old year and the beginning of a New Year! I think you outlined our hotel perfectly. We wanted to make the guest bring in the New Year perfectly! We did run the shuttle late so the guest could fully experience the fireworks and to deter drinking and driving. What would New...

Stuart, Florida
Reviewed 2 January 2014

We loved it, everyone was very nice and happy always smiling!! The breakfast attendant went above and beyond keeping everything stocked being overly helpful I was so amazed, she even helped me serve my 3 children and warmed milk for our baby!! I have to say she was one of the BEST I've ever seen and we stay here all...

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Helpful?
Thank Lifer372
jcarda, General Manager at Comfort Inn & Suites, responded to this review

It is always wonderful to be appreciated. Thank you for recognizing our wonderful staff here at The Comfort Inn and Suites of Saratoga Springs. We know quite well how busy a mother's life can be with children running around and are always glad to be of service wherever possible. A little bit can go a long ways. Thank you again...

Lake Placid, New York
Reviewed 26 December 2013

Location – Location – Location! Great hospitality! Everything was perfect. The entire facility was very clean. All the staff was cheerful and friendly. My room was very clean. The sheets were soft and the bed was comfy. The pillows were just the right size. The location was very convenient. I don’t drive and I was able to walk less than...

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Helpful?
1Thank Wanda M
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you for such wonderful insight on our hotel. Many people overlook the location of our hotel. The woods in the back are quite serene, especially after freshly fallen snow. It is quite peaceful, and still if you go to the front of our hotel you have so many options of wining and dining. I do not know of any...

Fort Dix, New Jersey
Reviewed 17 December 2013

The hotel itself was what I expected; clean, comfortable, great location. But what really made this stay one that will be remembered was how the staff made me and my family (wife, daughters, and granddaughters (son-in-law too)) feel. It was evident from the very moment I checked in that the staff was genuinely concerned with my stay and did everything...

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Helpful?
1Thank Gordon P
jcarda, General Manager at Comfort Inn & Suites, responded to this review

I remember you very well! Your wife told me all about how in New Jersey there are only right hand turns and you have to plan your trip everywhere you go. Your family was spectacular to say the least and you had the most amazing holiday cheer! The cold seats in the shuttle weren't so bad after they warmed up...

New Milford, New Jersey
Reviewed 10 December 2013

This was the best experience my wife and I had in Saratoga Springs after staying in larger places downtown. The staff was welcoming, patient and helpful. Lobby area and breakfast area were modern and cozy. Rooms were spacious and clean. Beds were comfortable. Breakfast was fresh and generous and the shuttle service was prompt. (Good shopping within walking distance also)...

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1Thank UsHere4U
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the AMAZING review! I think you covered every avenue that a guest looks at when staying at a hotel. I definitely could not say it better myself. Our staff tries very hard to accommodate the guest. They make me proud daily. They know that without the guest, we would not be operational. Our guest is the most...

Montreal, Canada
Reviewed 8 December 2013

The staff were very friendly, we were greeted with snacks, water and just a nice reception. Not too far to highways nor to downtown which is also a nice place for stopover. Definitely place to visit. Quite surprised at the quality of the breakfast following morning.

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Helpful?
1Thank Robert W
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your response here on tripadvisor.com on behalf of our hotel! It is so fantastic reading that our guests enjoyed their stay and letting the rest of the world know it. The breakfast here is fantastic. I've worked in many hotels where they try to make it the minimum for the guest. Everyone knows that breakfast...

Williamsburg, Virginia
Reviewed 1 December 2013

Such a fantastic and hospitable stay. A real Christmas tree and a great gas fireplace welcomed us to this great upstate New York town. Very convenient location and great breakfast made this a place I want to stay again and again.

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Helpful?
1Thank Tony A
jcarda, General Manager at Comfort Inn & Suites, responded to this review

I remember seeing you! It was wonderful that you decided to stay with us. We pride ourselves with our breakfast. Our pastries are shipped in fresh daily from a real bakery, and the oatmeal is made from scratch with raisins and walnuts to add that home away from home feeling! Add that to the eggs, sausage, waffles, fresh fruit including...

Saratoga Springs, New York
Reviewed 24 November 2013

Our stay at this hotel was the most enjoyable and memorable one when the Manager, Miss Jamie who had arranged for our 31st wedding Anniversary showered with chocolates, champagne, strawberries and a pair of beautiful swans with a lighted candle (very impressively decorated) even upgraded our room with a hot tub. With Miss Jamie's professionalism she had wonderful team of...

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Helpful?
1Thank Angieaymc
jcarda, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for such an amazing review. It truly warmed all our hearts here at the Comfort Inn & Suites of Saratoga Springs, NY. I can hardly take the credit. The entire staff was so happy and elated to accommodate such a special occasion. I remember you very well! You were such an appreciative individual and you warmed...

New York
Reviewed 16 November 2013 via mobile

Stopped here for the night on our way to Canada. Great rate and value for the money. We got a king room which was very spacious. As a Choice member (free) they gave us a welcome bag with bottled water and snacks. They were very friendly. Free breakfast too!

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Helpful?
1Thank nyc1acc
jcarda, General Manager at Comfort Inn & Suites, responded to this review

It's fantastic that you chose our hotel to stop at on the way home! I would like to thank you for the pleasant comment here on tripadvisor.com. It is always a great feeling to read a customer that departed us on a great note! We love to recognize all Choice members and their devotion to our franchise. The breakfast, we...

Brattleboro, Vermont
Reviewed 6 November 2013 via mobile

I'll start with the positive. The staff was wonderful. I can't say enough about how helpful and nice they were. Now to the negatives. There is no handicap parking near the front entrance. The front parking lot was full and I would have had to walk quite a distance to the front door. The staff kindly moved me to a...

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Helpful?
1Thank zaybx
jcarda, General Manager at Comfort Inn & Suites, responded to this review

First, I want to say thank you so much for taking the time and commenting here on tripadvisor. We are extremely proud of our staff and the extra mile they continuously extend themselves trying to go out of their way to accommodate our wonderful customers. I am very sorry about your experience. There were several teams staying here of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Saratoga's choice hotel... ... more   less 

Additional Information about Comfort Inn & Suites

Address: 17 Old Gick Road, Saratoga Springs, NY 12866 (Formerly Super 8)
Region: United States > New York > Saratoga Springs
Price Range: €89 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Hotel Saratoga Springs
Comfort Inn And Suites
Comfort Inn Saratoga Springs
Saratoga Springs Comfort Inn
Hotel Style:
#6 Family Hotel in Saratoga Springs
#10 Romantic Hotel in Saratoga Springs
#13 Business Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is pet friendly; request upper floor for quiet location.”
 of 5 bubbles GG804, 23 Sep 2016 | Read review
“Don't use this hotel!”
  • Filthy bathroom, peeling wallpaper, bathroom door
  • Wallpaper buckled
 of 5 bubbles Theartist313, 6 Sep 2016 | Read review
“Ask for 2nd or 3rd floor”
 of 5 bubbles 34LindaC34, 2 Sep 2016 | Read review
“first floor recommended”
 of 5 bubbles slaughter2015, 24 Aug 2016 | Read review
“we were on the first floor, easy in and out”
 of 5 bubbles 50NatalieC, 22 Aug 2016 | Read review
5 of 5
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