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Hilton Westchester

715 reviews
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Traveller (73)
Room & Suite (196)
Pool & Beach (36)
Overview
  • Excellent29%
  • Very good26%
  • Average20%
  • Poor15%
  • Terrible10%
Travellers talk about
“walking trails”(8 reviews)
“rye town”(7 reviews)
“outdoor pool”(18 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Hilton Westchester
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (715)Write a Review
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11 - 15 of 703 reviews
Reviewed 2 weeks ago

The Director of Human Resources, Heidi Goodhart, was extremely disrespectful and harrassed us and many other hotel guests after returning from a nearby concert. She harrased us and followed us to our rooms to make sure we were going to bed. She told us if...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Katie B
Response from Kai F, General Manager at Hilton WestchesterResponded 1 week ago

We regret that your experience wasn't enjoyable. We strive to provide each and every guest a relaxing and peaceful staff and after numerous complaints of loud concert goers in the corridors we did our best to resolve those concerns.

Reviewed 2 weeks ago

We expected this to be a good place to stay after attending a concert, but it was not. Heidi, who must have been the night manager, yelled at us and followed us back to our room simply because we were chatting calmly in normal voices...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Jessica C
Response from Kai F, General Manager at Hilton WestchesterResponded 1 week ago

We enjoy having guests attending area events. After numerous complaints of corridor noise we unfortunately had to asks guests to be considerate of those sleeping so they too could enjoy their stay with us. We hope you did enjoy the concert and the rest of...More

Reviewed 2 weeks ago

This hotel is really lackluster. First off it's spread out so big that if you have a friend staying in another part of the hotel you are going to wish their was a shuttle bus. I've stayed in Vegas hotels that were half as small...More

1  Thank troy mcclure
Response from Kai F, General Manager at Hilton WestchesterResponded 1 week ago

We continue to enhance the hotel and are in the process of upgrading the WIFI, streaming video content as well as other amenities for guest comfort. After hours it remains difficult to soften the exuberance of the concert goers and maintain the need for others...More

Reviewed 3 weeks ago via mobile

I returned for business, and Angel was a great server just as he had been during previous visits. He has a table ready for us, remembers our drinks, and tells Hector we have arrived. Hector comes to our table to tell us the dinner specials...More

Thank Connie H
Response from Kai F, General Manager at Hilton WestchesterResponded 3 weeks ago

Thank you for sharing your love for our team members. Angel and Hector are part of an extraordinary team here.Look forward to your return.

Reviewed 3 weeks ago via mobile

Walls are paper thin. Could hear alarm clocks, tv, toilets and running water from my neighbors room. However nice bar scene in lobby...so just stay up late and avoid the room you are paying for sound sleep. Appreciated the phone charger at front desk and...More

Thank DenyseAlbany_NY
Response from Kai F, General Manager at Hilton WestchesterResponded 1 week ago

We appreciate your insights and feedback as well as your kind words about our amenities. Hope to see you soon.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$144 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$144 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (73)
Room & Suite (196)
Pool & Beach (36)
Dining (28)
Amenities (24)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Pauline N
13 January 2018|
AnswerShow all 8 answers
Response from Kai F | Property representative |
We do enjoy various groups over the weekends during the summer including those celebrating weddings. We do have rooms in quieter area you can request. We do provide towels at the pools as well.
0
Votes
44444Lucky44444
27 October 2017|
AnswerShow all 2 answers
Response from CollegeDadFor2 | Reviewed this property |
Hmm, did you call the front desk and request maintenance help? Our room was a bit warm the first night but it was because I didn't realize that the HVAC was turned off at the thermostat - I hadn't checked it, unusual for... More
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Room Tips
"stay almost anywhere else"
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"Don't stay here."
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"Stay somewhere else"
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"Get a patio room if you're a smoker."
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