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Country Inn & Suites By Carlson, Rochester Airport - University Area

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510 Reviews from our TripAdvisor Community

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Showing 507: English reviews
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Schenectady, United States
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 267matildab
Albuquerque, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017

We arrived at the Country Inn and Suites in a snow storm. We were greeted with a big smile and a very friendly employee. She made sure our room was ready and we knew where to go. The room was very nice and clean. The room was quiet until Saturday morning when we heard lots of little kids in the...

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Thank BalloonCop
About Hotel's Favourite Review
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear BalloonCop: Thank you for your feedback! We are so glad that you enjoyed your stay with us. We pride ourselves on our friendly, helpful staff. We do hope to see you again when you are in the Rochester area.

Rome, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank josephcF3982DC
Greensboro, North Carolina, United States
Reviewed 2 weeks ago

it was a great experience. i will return. i will ask for a room with double beds. the single rooms are quite small but comfortable. the complimentary breakfast was great. i would definitely return to this hotel. but i would recommend a double room to obtain more space.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Adina G
Fairfield, Connecticut
Reviewed 3 weeks ago

The first room we looked at was not the one my family and I actually booked. I had to go downstairs to tell them that we booked a suite instead of a room with two queen beds. We looked around the room, which was located on the second floor, and found hair in between the headboard and mattress, the bed...

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Helpful?
Thank Jkoeck
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Jkoeck: Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Boulder, Colorado
Reviewed 3 weeks ago

This hotel provides a great value for the price. The room was very clean and comfortable. Very good continental breakfast too! The furniture was a bit dated, but that didn't bother us. They have a pool, but no hot tub.

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Helpful?
Thank andersnb
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear andersnb: Thank you so much for your feedback. We pride ourselves on our breakfast and the friendliness of our staff. We hope to see you again when you are in the Rochester area.

Groton, United States
Reviewed 5 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Amy T
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Argyle, Texas
Reviewed 15 March 2017

I stayed here for what was supposed to be a five night stay in early March. Bad weather struck, and my stay had to be extended by two days due to canceled flights. The staff worked very hard to accommodate me, even though hotel was full or nearly full, and I was able to stay in my same room until...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank L7993JHbarbarac
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear L7993JHbarbarac Thank you so much for your feedback. We are glad that you accommodate you after your flight was cancelled. We know how stressful it can be to your plans changed. Again thank you for your review and we hope to see you again when you are in the Rochester area.

Reviewed 13 March 2017 via mobile

Staff was friendly and inviting. Breakfast area was large and choices were plentiful. Breakfast area was clean and well stocked by a friendly staff member. Hotel needs updating. Carpeting in room and some halls was stained and needed cleaning or replacing. Pool area was clean but floor needs to be re-tiled as hot tub has been concreted over, and other...

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Helpful?
Thank Momof2littleladies
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Momof2littleladies: Thank you so much for your review. Comments such as yours lets us know what areas we are doing well in as well as the areas that guests would like to see changed or approved. Your feedback is greatly appreciated and we do hope to see you again when you are in the Rochester area.

Reviewed 4 March 2017 via mobile

We really liked the separate room with the pull out couch. The kids had some privacy and their own tv. The pool was nice. Great location. Easy to find and plenty of parking. Refrigerator and microwave in room. Comfortable bed. Not fancy but clean and comfortable.

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Helpful?
Thank Christina R
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Christina R: Thank you so much for your feedback! We are so glad that you enjoyed our spacious suite . Families love the extra space along with the pullout sofa bed and separate television so that the children can enjoy their shows while the parents enjoy theirs. We look forward to seeing you again when you are in the...

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Near Country Inn & Suites By Carlson, Rochester Airport - University Area

Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester Airport - University Area

Address: 797 E Henrietta Rd, Rochester, NY 14623-1405
Region: United States > New York > Finger Lakes > Rochester
Price Range: €83 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester Airport - University Area 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Country Inn And Suites Rochester Brighton
Country Inn & Suites Rochester Brighton Hotel Rochester
Wellesley Rochester
Hotel Style:
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and other travellers.
5 questions
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Augusta, Georgia
over a year ago
Seneca Falls, New York
over a year ago
Albany, New York
over a year ago
holtsville
over a year ago
Palatine, Illinois
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms actually are all good, there is no better spot to be.”
MsShammy, 25 Jan 2017 | Read review
“First floor got noisy in the morning.”
annf5624, 29 Aug 2016 | Read review
“make sure the price is in writing and its correct.”
spooky2683, 5 Aug 2016 | Read review
“The complimentary cookies at the front were delicious and the coffee at the entrance was a plus.”
  • clean bathroom
karlas334, 24 Jun 2016 | Read review
“Do not pay the extra for a "suite"....the regular room was very much less expensive and would have worked as well.”
558kathleenh, 2 May 2016 | Read review
5 of 5