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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Horrible. Had to use stairs all day. The 2 working elevators would go to floor. Restaurant closed. Sucks. Don't bother unless the new owners straighten things out. Room are old school. Staff said they working on the elevator issue in the morning. Still wasn't fixed...More
This place is THE WORST hotel I've ever stayed. We are here as part of a conference. The hotel bar lost its license, the elevators are a gamble if you will make it to the desired floor, and the rooms are disgusting. As soon as...More
I was going to call this review "perhaps I caught you at a bad time", but the story just gets worse and worse. Anyone considering this hotel should find a different place to stay, at least for six months or so.
The people are really...More
Dingy and ill-managed, this hotel has taken a nose dive since I stayed here two years ago. The front desk staff are clueless, and everywhere you look there are signs of neglect.
I was told that new management had taken over, which accounted for the...More
Amazing ! The worst major hotel expereince of my life. I guess there had to be one.
Restaurant is closed. Maid did not clean room. Elevators are filthy. Gym is filled with antique equipment. Staff changes before your eyes. AIrport pick-up is unmarked, white van....More
US$107 - US$164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Rochester
Number of rooms
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Response from careyb28 | Property representative |
We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more information and to confirm your reservation today!
We look forward to hearing from you!
Response from Carolyn L | Property representative |
Dear Mr. Jobson,
Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
Dear Mr. Jobson,
Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team with any specific concerns that you may have prior to arrival so that we can give you peace of mind. We look forward to welcoming you as part of the upcoming PEF convention!