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Strathallan - a DoubleTree by Hilton

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828 Reviews from our TripAdvisor Community

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Showing 821: English reviews
Pennsylvania
Reviewed yesterday NEWvia mobile

This is the nicest Doubletree I have stayed in. Lots of lovely little touches, beautiful lobby and rooms and wonderful service. The bar scene was wonderful with a bartender who introduces himself to every client.

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Helpful?
Thank Digimom
Penfield, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 September 2016

I had a wonderful stay, with a giant comfortable bed and a lovely view of the city from my balcony. Every staff member I came across offered a hello with a smile, which just makes you feel good. The restaurant and rooftop bar were tremendous! Food was great, neither was too loud, and just fun!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Terrance O
About Hotel's Favourite Review
jayrettberg, Manager at Strathallan - a DoubleTree by Hilton, responded to this review

We are so pleased you enjoyed yourself at our hotel. We appreciate you taking the time to review our property. Hope to see you in the near future.

Augusta, United States
Reviewed 4 days ago NEW

Due to business trips, I have spent many a night at the Strathallen Rochester. This is a very very nice hotel. I love that they great you with a warm cookie at check-in and everyone is always so kind a courteous. If you want good food, you will find no better in Rochester. The service is top notch. I would...

Review collected in partnership with DoubleTree by Hilton
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Thank teresadU5618YZ
Rochester, New York
Reviewed 5 days ago NEW

The location of the hotel is perfect. It has a great restaurant over looking the city and a lovely rooftop bar area. The steakhouse near the lobby is wonderful as well and they serve a nice breakfast in the morning. The rooms are just ok. They need to be updated a bit and I found the layout to be a...

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Helpful?
Thank amm1010
Hamden, Connecticut
Reviewed 1 week ago NEW

Very happy with this place! From the decor, to the layout to the front entrance. Friendly service and very clean. The surrounding neighborhood was also enjoyable. Very accessible to local restaurants and sites.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rclay7
Geneseo, New York
Reviewed 1 week ago

Service was absolutely top notch! From the minute we valet'd to the front desk, breakfast and our exit, the people were wonderful, friendly and professional! The only knock on the hotel was loud doors and we did hear more noise than expected, but it did not disturb us. The room was very clean and everything was in working order. Would...

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Helpful?
Thank Disneyadic
Richmond, Virginia
Reviewed 1 week ago

Great service and location can't be beat. Highly starched sheets were uncomfortable, but the rooms were large and comfortable. Restaurant service and quality was above average and the view from the bar on top of the hotel was very nice. Additionally, hotel car service went above and beyond.

Review collected in partnership with DoubleTree by Hilton
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Thank 108tw
Philadelphia, United States
Reviewed 1 week ago

Noise in the room from whoever that was staying above me. Lots of banging and stomping. Also, bathroom equipments needed maintenance. The shower knob was breaking apart, as well as the towel holder and toilet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lawrenciam2017
Management response:

Dear lawrenciam2017: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying...

Reviewed 1 week ago

I have recently started traveling more for business purposes. I was impressed with the valet parking at no charge and the welcoming staff. The hotel has more than one bar & restaurant...Char, an amazing steak house & bar, offers great food & excellent service. I enjoyed dinner so much the first night, that I went back for a second night!...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Susan H
Boston
Reviewed 1 week ago

When I first checked in the staff help me clean up a minor issue I had with HHONORS. The bathrooms lave a nice walk in shower. I dined at Char and the staff was friendly and the food was good, however I thought the quality of the steak did not quite live up to its price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BostonTraveler690

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 

Additional Information about Strathallan - a DoubleTree by Hilton

Address: 550 East Ave, Rochester, NY 14607-2034
Region: United States > New York > Finger Lakes > Rochester
Price Range: €153 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Strathallan - a DoubleTree by Hilton 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Cheap Tickets, Hotels.com and Travelocity so you can book your Strathallan - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Strathallan Hotel Rochester
Hotel Style:
#1 Business Hotel in Rochester
#1 Family Hotel in Rochester
#1 Romantic Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Strathallan - a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from Strathallan - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is not underneath the part of the restaurant that holds functions!”
 of 5 bubbles amm1010, 19 Jan 2017 | Read review
“Our room was on the front side of the hotel and provided a nice local and city view.”
 of 5 bubbles tedo51, 22 Dec 2016 | Read review
“avoid top and bottom floors”
 of 5 bubbles waltermichael, 16 Dec 2016 | Read review
“Get the king-sized bed!”
 of 5 bubbles CandiceR982, 4 Dec 2016 | Read review
“East side rooms overlook the old luxury neighborhood, plus give you a nice bright sunrise. Go higher for a better the view on either side.”
 of 5 bubbles Bloodman33, 28 Sep 2016 | Read review
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