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Rochester Airport Marriott

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Rochester Airport Marriott
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242 Reviews from our TripAdvisor Community

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Hartford, Connecticut
Reviewed 5 days ago NEW

Warning: This airport is not really that close to the airport, so don't choose it if you have an early morning flight. But don't worry about air traffic noise -- I heard none! I've stayed here on numerous visits to U of Rochester. Service is excellent by front desk staff and breakfast buffet is reasonably priced with fresh made waffles...

Thank PDK5
Alexandria, United States
Reviewed 6 days ago NEW

Conveniently located along NY390 in Greece, NY, this hotel really surprised us. The amenities were first rate, the workout room had modern equipment, the restaurant served excellent meals, our room was very comfortable, but the most amazing thing about this property was the absolute attention to detail and friendliness of the staff. We were greeted at the door on our...

Thank Richard P
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you so very much for taking the time to write such a great review! I am so happy to know that your experience was so positive. The team here at the Rochester Marriott Airport works very hard to provide excellent accommodations and service to our guests. It is so appreciated when guests take notice as you have. I assure...

Washington DC, District of Columbia
Reviewed 1 week ago

It's the only true Marriott in the area. There are multiple Fairfields, Courtyards etc.. but this is THE Marriott for Rochester. That being said they've recently undergone a renovation and while I found the décor a bit eclectic it was a much needed refresh for a tired property. I've stayed here and at the Renaissance in Pittsford. While I like...

Thank Windsor999
Zionsville, Indiana
Reviewed 2 weeks ago via mobile

Visited the Rochester Airport Marriott and was pleasantly surprised by the decor for an older property. Service was excellent at check-in and the on-site restaurant staff was fantastic with local recommendations for food and wine. For those looking for an airport location, the distance is about a 10 minute drive. There is a shuttle service starting at 5:30 am. For...

Thank wood7indiana
Ashburn, Virginia
Reviewed 3 weeks ago

Hotel is nice and clean and beds are comfortable per marriott standard. However, the staff were very rude and short. They put a hold on my card after a sign they have posted clearly states hold is for debit card use. I went to check out and used another card to finalize my bill, asked for a receipt and they...

1Thank AlexWooM
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to comment about your recent experience. I'm sorry to hear that you had such a poor experience with your credit card charges and how it was handled. We pride ourselves with providing excellent service. I apologize for not providing that for you during this stay. I hope that you will consider returning to the...

Lubbock, Texas
Reviewed 4 weeks ago

I've had some wonderful stays here, but a trend on the weekends is not handled well. This hotel sells large groups to students with limited parental supervision. Groups are understandable--that's how hotels stay profitable on weekends. But they have to be managed well. Last time it was a hockey group. This time a dance recital. Both times, there were screaming...

1Thank LinHumphrey
Laura B, General Manager at Rochester Airport Marriott, responded to this review

Thank you for taking the time to comment about your recent stay. I am disappointed to learn that you have decided not to return. Based on the experiences you have had I understand but can only hope that with time you will reconsider. We take comments and experiences such as yours very seriously and will be addressing the management of...

Pittsburgh, Pennsylvania
Reviewed 30 March 2017 via mobile

The hotel is nice, and conveniently located close to the airport in Rochester. The room was nice, cozy and clean. The staff at the hotel was nice and the Concierge lounge was. Overly stocked for the guests to use. Overall, I would stay there again.

1Thank Cancunies
West Hartford, Connecticut
Reviewed 7 February 2017

I stayed at the Rochester Airport Marriott for a hockey tournament and left $3,000 in the red due to the theft of my MacBook Pro & IPad. These items were stolen from the dresser drawer in my hotel room while I was watching my sons play in a hockey game. We figured out later that my door did not close...

1Thank Leslie369
Laura B, General Manager at Rochester Airport Marriott, responded to this review

We take the safety and security of our guests very seriously. It is a top priority. This hotel has operated successfully for 37 years and we stand by our reputation.

Reviewed 26 January 2017

I stayed here for a 5 days training at Ortho Clinical Diagnostics and I love it!!! The room was so clean and also the hallways. I love my breakfast here too. The staff were not really that friendly though especially at the front desk.

2Thank Lawrence Roy S
westfield, ma
Reviewed 25 January 2017 via mobile

We just stayed here with a hockey team for a tournament. The hotel is in a great location right off 390 there are plenty of restaurants all around the hotel is very clean and updated. The pool area is nice. The rooms were of good size very clean and the beds were comfortable. The only negative I had is the...


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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 

Additional Information about Rochester Airport Marriott

Address: 1890 W Ridge Rd, Rochester, NY 14615-2505
Region: United States > New York > Finger Lakes > Rochester
Price Range: €135 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rochester Airport Marriott 3.5*
Number of rooms: 210
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Hotel Style:
#4 Business Hotel in Rochester
#4 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Rochester Airport Marriott staff and other travellers.
4 questions
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Groton, New York
11 months ago
Dobbs Ferry, New York
Birmingham, Alabama

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Questions? Get answers from Rochester Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 515 next to the elevators -I didn't hear a thing”
  • Room 515
  • Interesting wallpaper
  • Renovated bath
  • 515 right next to the elevator
Windsor999, 18 May 2017 | Read review
“Free WiFI sucks.”
AlexWooM, 2 May 2017 | Read review
“You cannot get a quiet room on student group weekends; call ahead to see if they are hosting this.”
LinHumphrey, 28 Apr 2017 | Read review
“Expressway and parking lot views”
DawnM935, 18 Jan 2017 | Read review
“No Views, Room was very quiet and comfortable”
bobf160, 29 Sep 2016 | Read review
5 of 5
US$223* /night
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Prices are for 1 room, 2 adults
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