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Hyatt Regency Rochester

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Traveller (6)
Room & Suite (9)
Dining (8)
Overview
  • Excellent49%
  • Very good22%
  • Average13%
  • Poor11%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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101 results
Traveller rating
47
23
13
12
6
Traveller type
Time of year
LanguageEnglish
47
23
13
12
6
Show reviews that mention
All reviewsconvention centerhardwood floorsroom service was prompttop floorlarge showerspent one nightfront desklate at nightchecking ina great staybreakfast buffetnice hoteltoiletriestoothbrushbuffaloclosethousekeeping
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1 - 5 of 101 reviews
Reviewed today

Nice hotel right in the city center. Mortons in Hotel, and they do a great job for dinner. Starbucks in Hotel so good for Breakfast. Unfortunately, not much to do in the city center at night, and still some concerns in the city should you...More

Review collected in partnership with Hyatt Hotels
Thank steelman2017
Reviewed today via mobile

When I arrived the valet was polite and quick to take my car and help me with my bags. After that I checked in and there was no waiting time to get to the front desk. All the staff seemed to be very happy and...More

Thank mmosher09
A TripAdvisor Member
1
Reviewed yesterday

I was a little disappointed I did not get a discount as a Hyatt member but if you ever go to Hyatt Recency in Rochester ask for Antonio at front desk he is absolutely wonderful and will take care of you

Review collected in partnership with Hyatt Hotels
Thank A TripAdvisor Member
Reviewed 2 days ago via mobile

The room was nice, with soft linens and plush pillows. The breakfast was quite good,I really appreciated the juice selection. The front desk staff is stellar! Antonio saved my vacation and pushed this rating from four to five stars.

Thank Jelani F
Reviewed 4 days ago

Room was nice, staff is fantastic. Beds are comfortable and my daughter had a great time swimming in the pool. Was there attending a conference and there was a mix up the next morning with the bill. Antonio at the front desk was great, took...More

Thank John K
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rochester
#7 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$144 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rochester
#7 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (6)
Room & Suite (9)
Dining (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
ASczerba
15 August 2017|
AnswerShow all 2 answers
Response from I7926AHalm | Reviewed this property |
Sorry just saw this The pool was closed when I was there
0
Votes
gsanchez1952
4 June 2017|
Answer
Response from JeffreyFireIsland | Reviewed this property |
They have a shuttle
0
Votes
gsanchez1952
4 June 2017|
AnswerShow all 4 answers
Response from JacquiSanDiego | Reviewed this property |
Yes they have a shuttle, call them when you arrive at airport, it's usually a 15-20 minute wait.
0
Votes
Room Tips
"right down town, good views of city, corner rooms are slightly larger"
Read review
"The higher the better the view and the quieter"
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"room walls were very thin, could hear everything our neighbors had to say, ask for a corner room"
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"Our room was very quiet even with the A/C on. All rooms are close to an elevator which was very helpful for..."
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