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Ran out of keys, towels, there were stains on the bedding, and the inside made the Bates Motel look like a 5-star resort. The owner was nasty to everyone and refused to refund people who wanted to leave. If you find yourself in this situation...More
Our stay was great. Our room's air conditioner began to leak water onto carpet. We were placed into another room where the toilet did not flush as rapidly as the first one but it did not require any maintenance.. The complimentary breakfast made our stay...More
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Horrendous. 1. tried to give a different rate than on reservation. 2.toilet not working. 3. had to ask for toilet paper. 4. No facial tissue. 5. No liner in garbage pail. 6. Pool closed. 7. Bed linens did not look clean. 8. Room did not...More
This hotel is one of the worse hotels ever in Rochester, NY. I was here for an event on Saturday, and there was absolutely no staff provided for the function, the room was not even set up, the food was HORRIBLE, and the sound system...More
do not stay here. Pool is condemned, kitchen is condemned, Wyndham has shut down online booking, nothing works and it is dirty and unsafe. And you WILL be charged no matter what, even if you leave after 15 minutes because nothing works, everything is dirty...More