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24/12/2017 25/12/2017
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    Holiday Inn Express Rochester - University Area

    717 E Henrietta Rd, Rochester, NY 14623-1405
    011 353 1800 937 225
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    24/12/2017 25/12/2017
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    Traveller (16)
    Room & Suite (10)
    Dining (4)
    • Excellent54%
    • Very good24%
    • Average18%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “yogurt” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (50)
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    1 - 5 of 48 reviews

    Reviewed 28 October 2017

    This hotel was a little hard to find because it doesn't face Henrietta Road. The room was a bit small compared to other hotels. The carpet in the hallway needed cleaning and the tile floor near the elevator had dirt on the floor for two...More

    Thank Patricia C
    Hotel's Favourite
    Reviewed 11 August 2017 via mobile

    We just wanted a satisfactory place to stay before an early departure from the Rochester airport. Very easy access and most friendly, helpful staff. Early departure meant no HIE breakfast but there is coffee and to go cups in your room. Would we stay again?...More

    Thank Patricia S
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 24 August 2017

    Good Afternoon Patricia, I am happy to hear that you were able to access our property easily, and that our team was helpful during your stay. I do apologize you were not able to try our breakfast, but hopefully next time you are in the...More

    Reviewed 16 September 2017

    My husband, daughter and I stayed one night en route from MI to MA, and were particularly impressed with the breakfast. Unlike many similar types of hotels, the HI Express offered freshly made egg-white omelettes (right on the buffet--no need to wait in line) and...More

    Thank JoMich
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 20 September 2017

    Good Morning JoMich, I am so happy to hear you enjoyed the selection of our breakfast! We do pride ourselves on having great options for our guests, and I am glad to see that they were to your liking! Also, thank you for taking the...More

    Reviewed 2 September 2017

    Stayed here last minute on a Saturday night--full house and, apparently, I reserved the very last room they had available. Man at check in was very nice and got me promptly on my way. I was assigned a handicapped room so there was no bathtub,...More

    Thank sazoram
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 20 September 2017

    Good Morning Sazoram, It's great to hear you enjoyed your stay! First I'll say, I am always happy to hear when our guests enjoy the cleanliness and fresh smell of our rooms. I am glad your room was to your liking, as we pride ourselves...More

    Reviewed 24 August 2017 via mobile

    Pleasant staff. Rooms are lacking Lack of space for opening luggage. My wife opened the closet only to have the ironing board fall on her foot. Toilet would not fill without taking the top off. Reported twice to get it repaired. Lack of any selection...More

    Thank Poppopca
    Response from VisionsGM, General Manager at Holiday Inn Express Rochester - University AreaResponded 20 September 2017

    Good Morning, I want to start by apologizing for what happened to your wife's foot. That does not sound like a pleasant experience at all. When staying with us, we want you to feel safe, and not worry about items falling on you! I am...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Price range
    • US$103 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 105
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, LaQuinta, Priceline, Expedia, Travelocity, Hotels.com, Hotwire, Cancelon, Orbitz and HotelQuickly so you can book your Holiday Inn Express Rochester - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Rochester
    • Also Known As
    • La Quinta Inn & Suites Rochester South Hotel Rochester ,
    • La Quinta Inn And Suites Rochester South ,
    • Hampton Inn Rochester ,
    • Rochester Hampton Inn
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    Traveller (16)
    Room & Suite (10)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (25)
    Bathroom (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jim R
    31 May 2016|
    Response from BeachTraveler1025 | Reviewed this property |
    I did not go into the pool but it's an adequate indoor pool. Hope that helps.
    16 October 2015|
    Response from Bob B | Reviewed this property |
    I believe they should, they seem very accomidating, but I didn't personally need one on my trip there. I would give them a call ahead of time. Have fun
    10 August 2015|
    Response from VisionsGM | Property representative |
    Hello, We appreciate your time to ask questions. We are still under renovation and projecting our renovations to be completed by mid-late October. We will be opening as a Holiday Inn Express on November 3 this year. It would... More
    Room Tips
    "find another hotel"
    Read review
    "Ask if it's by the ice machine. Good if you require ice constantly, noisy if you don't."
    Read review
    "Rooms closer to the elevators may hear more noise."
    Read review
    "Interstate on back side of hotel. Had no problem with the noise but I would request front side of hotel if..."
    Read review
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