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Holiday Inn Express Rochester - University Area

717 E Henrietta Rd, Rochester, NY 14623-1405
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located just 4 miles from the airport and less than a mile from University of Rochester, Monroe Community College, Strong Memorial Hospital and the Erie Canal. Local corporations include Xerox, Kodak, Bausch & Lomb, and Harris RF. Hockey, lacrosse, and soccer games played at nearby ESL Sports Center, Rhino Stadium, Frontier Field or Blue Cross Arena.
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Property amenities
Business Centre with Internet Access
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Wheelchair Access
Public Wifi
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
44Car recommended
Grade: 44 out of 100
30Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Reviews (63)
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61 results
Traveller rating
29
16
11
3
2
Traveller type
Time of year
LanguageEnglish
29
16
11
3
2
Show reviews that mention
All reviews egg white omelette yogurt breakfast spread henrietta road fifth floor nice breakfast king room the breakfast area front desk awesome stay breakfast attendant air conditioner microwave and fridge indoor pool the hotel is clean visiting family free breakfast
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1 - 5 of 61 reviews
Reviewed 2 weeks ago

After a kerfluffal at another hotel( pool shut down) we were pleasantly surprised by this place. Very nice firm beds ,microwave in room, large fridge. Overall room is a little tight but very workable. Common area quite large, breakfast was plentiful . Pool seating was...More

Date of stay: November 2018
Thank sagatrap
Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University AreaResponded 2 weeks ago

Greetings sagatrap! Thank you so much for taking time to leave your comments about your recent experience with Holiday Inn Express Rochester-University Area. I am happy that your found your accommodations with us to your expectations. I am working with my team to address the...More

Hotel's Favourite
Reviewed 27 October 2018

Stay after a long (& delayed!) transatlantic flight. Upgraded to decent-sized room. Standard HIX breakfast spread but friendly and welcoming member of staff in the morning who was happy to help and kept everything clean and tidy. Some issues with air con noise, checkout experience,...More

Date of stay: October 2018
Thank EDIflyer_UK
Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University AreaResponded 30 October 2018

Greetings EDIflyer_UK! Thank you so much for leaving your feedback from your recent stay with Holiday Inn Express Rochester-University Area! It was my pleasure that to listen to your concerns with the hotel, and as I promised you via email, I will be making immediate...More

Reviewed 3 weeks ago via mobile

It was a solo overnight stay because I had taken a friend to Highland Hospital. I used Holiday Inn reward points to cover the $96.00 cost of the room. It was an exchange of 20,000 points for those that use reward points. Frankie, the 2nd...More

Date of stay: November 2018
Thank 776arties
Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University AreaResponded 2 weeks ago

Greetings 776arties! Thank you so much for taking time to leave your feedback in regards to your recent experience with Holiday Inn Express Rochester-University Area! I want to start by apologizing again for any conditions that you found difficulties with and that were not up...More

Reviewed 16 September 2018 via mobile

My wife and I stayed three nights while in the area visiting family. The hotel is clean, staff friendly and the location was close to the airport. My only disappointment was they no longer offer shuttles to and from the airport and the breakfast area...More

Date of stay: September 2018
Thank jocko68wny
Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University AreaResponded 21 September 2018

Greetings jacko68wny! Thank you so much for taking time to leave your valuable feedback from your recent time with Holiday Inn Express Rochester-University Area! Have a wonderful day!

Reviewed 15 September 2018

So they can't change the room size, but here are the things I liked. Breakfast nook set up was nice, bathroom was clean, shower worked well, staff was nice. Bed was comfortable, covers warm (I had the AC set too high). Hmmm, so far no...More

Date of stay: September 2018
Thank reg v
Response from AnthonyD4045, General Manager at Holiday Inn Express Rochester - University AreaResponded 21 September 2018

Greetings reg v! Thank you for taking time to leave your valuable feedback from your recent stay with Holiday Inn Express Rochester-University Area. I am happy to see we were able to meet the expectations you have come to enjoy staying with the Holiday Inn...More

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Questions & Answers
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Jim R
31 May 2016|
Answer
Response from BeachTraveler1025 | Reviewed this property |
I did not go into the pool but it's an adequate indoor pool. Hope that helps.
0
Votes
bklynkell
16 October 2015|
Answer
Response from Bob B | Reviewed this property |
I believe they should, they seem very accomidating, but I didn't personally need one on my trip there. I would give them a call ahead of time. Have fun
0
Votes
Room Tips
"Go elsewhere"
780robertf
2 Jul 2018
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"Our room faced the parking lot and was quiet. No street noise."
cubatourist
24 Feb 2018
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"find another hotel"
BlueJupiterDiana
28 Jul 2017
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"Ask if it's by the ice machine. Good if you require ice constantly, noisy if you don't."
enewellz
12 Mar 2017
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PRICE RANGE
US$72 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites rochester south hotel rochesterla quinta inn and suites rochester southhampton inn rochesterrochester hampton inn
FORMERLY KNOWN AS
La Quinta Inn & Suites Rochester South
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
105
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