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Comfort Inn & Suites - Rochester Niagara Falls

Traveller (14)
Room & Suite (19)
Traveller (14)
Room & Suite (19)
Dining (4)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent22%
  • Very good31%
  • Average23%
  • Poor6%
  • Terrible18%
At the Comfort Inn & Suites Rochester Niagara Falls, enjoy spacious accommodations and award-winning service minutes from Downtown Rochester, University of Rochester and scenic Niagara Falls State Park. We offer a modern lobby, business center and free high-speed WiFi for your convenience. Begin your morning with complimentary Coffee, Tea, or Juice and breakfast at the Hot Breakfast Bar, then treat yourself to a waffle, eggs, or any of our other hot items. Stay fit or go for a run in our 24-hour fitness center. Corporate travelers will appreciate our hotel's close proximity to local businesses like Kodak, Xerox, University of Rochester, and Rochester Regional Health. Syracuse and Buffalo are also only a short drive away. Find upscale shopping at The Marketplace Mall and The Mall at Greece Ridge, or catch the famous fountain show at Niagara Falls State Park. Explore Upstate New York's famous attractions nearby as well! See you in the Greater Rochester New York area!
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Property amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Breakfast included
Fitness Centre with Gym / Workout Room
Non-Smoking Hotel
Restaurant
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Room features
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Trendy
Mid-range
HOTEL CLASS
Location
Full view
37Car recommended
Grade: 37 out of 100
26Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Reviews (83)
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82 results
Traveller rating
18
25
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5
15
Traveller type
Time of year
LanguageEnglish
18
25
19
5
15
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All reviews red lobster room was clean choice hotels desk staff an update air conditioner off the highway yogurt hotel is located parking lot maintenance furniture
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1 - 5 of 82 reviews
Reviewed 26 September 2018

This motel is in a Rochester suburb called Greece. Excellent location with shopping at the Greece Ridge Mall, and many restaurants. Since it is just off the highway, it is easy to travel all over the city very easily. Everyone was very friendly and being...More

Thank MarshaToronto
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded 28 September 2018

We are simply thrilled you chose to highlight your great experience with us! Out of our many, many happy visitors, your feedback is very special to our heart… so Thank you! Happy Travels, Gabby D. on behalf of Hotel Management. This hotel now features the...More

Reviewed 21 September 2018 via mobile

There was a sign on the phone proceeding to the hallway/elevator saying the front desk person was in the back folding laundry. It’s almost impossible for them to stay at the desk. During check in or check out people have to wait on the staff....More

Thank christinaharlow123
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded 26 September 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

Reviewed 20 September 2018

I always check the reviews before booking when I travel. I was a bit concerned with the reviews on this property but they were within the low range of acceptability and the hotel was located near where we wanted to stay. We (2 couples) found...More

Thank 372ken
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded 26 September 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

Reviewed 5 September 2018

Stayed here for one night in late August 2018 while traveling from Ithaca, NY to Rochester. Booked the room from the Choice Hotels app, and used the points plus cash option. My rate was something ridiculous (like $35), making it hard to complain on a...More

Thank erictO3582YF
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded 20 September 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

Reviewed 25 August 2018

Beds are very comfortable, location is very easy to get to, lot of restaurants nearby. The check in staff were not that friendly, not rude by any means, just did not feel welcoming. The elevators are very, very slow. Breakfast is OK, nothing great. The...More

Thank Gopal S
Response from Guest-Relations08751, Staff at Comfort Inn & Suites - Rochester Niagara FallsResponded 20 September 2018

Thank you for your feedback. We will work together with our team to further improve for your next visit. As you may know, we strive for excellence! This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their...More

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Questions & Answers
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David T
5 January 2017|
Answer
Response from cwells819 | Reviewed this property |
I'm not sure. Maybe the website has that information? Our room did not have one.
0
Votes
EK484
18 November 2016|
AnswerShow all 3 answers
Response from Marlene M | Reviewed this property |
Sorry, don't know. We had our car
0
Votes
adamojp
29 August 2016|
AnswerShow all 2 answers
Response from stephen t | Reviewed this property |
Go south in I-390 then left exit to I-490 east, left exit right lane to Plymouth Ave. Right on Plymouth Ave, left turn on Broad Street, then two blocks, Blue Cross arena is on the right.
0
Votes
Room Tips
"Get a room away from the elevators."
853gopals
25 Aug 2018
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"no tips - already sent letter and photos to hotel manager"
tonikurowski
20 Jun 2017
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"Top floor had less outside noise"
jillmel
10 May 2017
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"I stayed in room 500 and it was awesome"
Altoo_traveller
25 Jul 2016
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PRICE RANGE
US$76 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn west hotel rochestercomfort inn rochesterrochester comfort inn
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
83
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