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Holiday Inn Rochester Downtown

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About
Location
Cleanliness
Service
Value
The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of downtown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner.
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Property amenities
Pool
Business Centre with Internet Access
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Bar/Lounge
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Family Rooms
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
90Good for walkers
Grade: 90 out of 100
136Restaurantswithin 0.5 km
43Attractionswithin 0.5 km
Reviews (104)
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102 results
Traveller rating
38
30
20
7
7
Traveller type
Time of year
LanguageEnglish
38
30
20
7
7
Show reviews that mention
All reviews blue cross arena state street covered parking area front desk outdoor pool bar and grill room was clean large hotel van driver frontier field very nice stay wi fi stayed one night genesee river wedding reception continental breakfast would stay here again
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1 - 5 of 102 reviews
Reviewed 2 weeks ago

I stayed here twice during my week of travel in Rochester. The first night was only a few hours as I arrived just after midnight. The room was comfortable, but a bit warm. I enjoyed walking the area around the downtown area the next morning....More

Date of stay: November 2018
Thank char1scott
Hotel's Favourite
Reviewed 6 November 2018

This stay was in mid-August. The hotel is in a great location close to everything in downtown Rochester. I worked and my wife got to stay in the hotel and walk in the area during the day. Some areas she felt safe (towards the falls),...More

Date of stay: July 2018
Thank mikesI5416KG
Reviewed 26 October 2018

The best part of the hotel is that it is downtown. The entire place is in need of a remodel. It isn’t a pit but just run down and not current. Toilet paper and tissues are thin thin thin. Carpets marginal. Bed was fine and...More

Date of stay: October 2018
Thank Clifford K
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 10 November 2018

Hi Clifford K, Thank you for staying with us. I was concerned to see that you were not impressed with some aspects of your stay at our hotel particularly with the overall condition of the property, the toilet paper, our carpets, and with your experience...More

Reviewed 20 October 2018 via mobile

Stayed here last night for a wedding in town. Hotel was nice and room was clean and quiet. However there was a sign in the room saying the hotel was in winter heating mode and “cool” was not an option on the thermostat. The room...More

Date of stay: October 2018
Thank matt0simmons
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 3 November 2018

Hello matt0simmons, Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I am thrilled to hear that our nice and clean property contributed in making your experience comfortable and memorable. On the downside, I'm sorry...More

Reviewed 4 October 2018

Whenever we have business in Rochester we make it a point to stay at Holiday Inn Downtown. everyone is so very welcoming and the rooms are quite nice. They offer a great breakfast buffet or order from menu. The Chef makes a great fresh habanero...More

Date of stay: September 2018
1  Thank Terressa N
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Questions & Answers
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melgail66
7 July 2017|
AnswerShow all 2 answers
Response from Heather C | Reviewed this property |
Did not see one. Pool is outside
1
Vote
Andru1
13 September 2016|
AnswerShow all 2 answers
Response from richardbR6072VK | Reviewed this property |
I'm not sure where Laura found free parking... the hotel charges $4.00 per day.
0
Votes
Room Tips
"Do not stay in rooms in front of elevators, very noisy."
char1scott
2 weeks ago
Read review
"View of the river is nice."
terressan2017
4 Oct 2018
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"Ask for room facing the river."
Iamtraveler12345
29 Aug 2018
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"Ask to overlook the river view."
terrybA1158JO
8 Aug 2018
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PRICE RANGE
US$111 - US$178 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
217
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