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Hilton Garden Inn Rochester Downtown

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Traveller (41)
Room & Suite (40)
Storyboard
Overview
  • Excellent69%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“stone street”(7 reviews)
“parking garage”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Rochester Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Rochester Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (535)
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531 results
Traveller rating
353
124
37
7
10
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353
124
37
7
10
Show reviews that mention
All reviewsstone streetparking garageconvention centerone way streetdinosaur bbqfront deskgreat hotelblue cross arenarooms are comfortablestrong museumcomfortable staylobby areawalking distancemini fridgebusiness tripwould definitely stay here againeastman school of music
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1 - 5 of 531 reviews
Reviewed 1 week ago

The courtesy and professionalism of the hotel's staff imparts a friendly atmosphere throughout the establishment. Our stay was greatly appreciated and will become part of our cherished memories of our son's wedding. Well done.More

Review collected in partnership with Hilton Garden Inn
Thank pervigilis1
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded 6 days ago

Hello pervigilis1, Thank you so much for taking the time to review our property. I am happy to hear that you enjoyed your stay with us I wil be sure to share your kind words with the staff, and we look forward to your next...More

Hotel's Favourite
Reviewed 30 June 2018

We pass a night at this hotel during our road trip. It is well located in downtown. The room were clean and nice. The parking is free and the staff was wery helpfull. It is a good place To stay. We recommand it.More

Review collected in partnership with Hilton Garden Inn
1  Thank Boutinguylaine
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded 3 July 2018

Hello Boutinguylaine, Thank you so much for taking the time to review our property. I am happy to hear that the staff went above and beyond to make this stay a memorable one! I will be sure to pass along your kind words to them,...More

Reviewed 1 week ago via mobile

Good clean rooms! Excellent service by the staff and good location! Parking sucks! Town was very busy! Would go again this summer! Good food🧟‍♀️🙎🏻‍♀️!! Very helpful staff and honest people!’like the area!More

Thank Mike D
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded 1 week ago

Hello Mike D, Thank you so much for taking the time to review our property. I am happy to hear that you enjoyed your stay with us I wil be sure to share your kind words with the staff, and we look forward to your...More

Reviewed 2 weeks ago

The staff went above and beyond to make sure everything went perfect. Annie,Vince, the 4th floor cleaning staff, and the whole staff were amazing. This was the first time staying at the Rochester Hilton Garden Inn, and not only did I tell my company to...More

Review collected in partnership with Hilton Garden Inn
Thank komerritt
Response from HGIDOS, Director of Sales at Hilton Garden Inn Rochester DowntownResponded 2 weeks ago

Dear Komerritt, Thank you so much for your review! We are so happy you enjoyed your stay with us and even happier that you will be back to stay with us again! We will be sure to let the staff members you mentioned know that...More

Reviewed 4 weeks ago

Great customer service. Very clean and well maintained hotel with shuttle service and gret dining options at reasonable pricing. Everyone was customer service oriented. I will definitely suggest paying the $10.95 for breakfast and getting the overside serving of mac and cheese... Homemade with 5...More

Review collected in partnership with Hilton Garden Inn
Thank adaniaflemming
Response from Emma O, Manager at Hilton Garden Inn Rochester DowntownResponded 4 weeks ago

Hello Adaniaflemming, Thank you so much for taking the time to review our property. I am happy to hear that you enjoyed your stay with us I wil be sure to share your kind words with the staff, and we look forward to your next...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$172 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (41)
Room & Suite (40)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
ManalSQ
16 January 2018|
Answer
Response from Peter I | Reviewed this property |
That I cannot accurately answer as I was at a conference and had no time to entertain use of the pool. Sorry
0
Votes
wxjeff
30 December 2017|
AnswerShow all 3 answers
Response from Sincgars |
Yes yes yes I walked/ran to the YMCA every day. And had box seats at events in the main hall. I walked to all events (wearing a suit). I loved the area. So much history. Jeff
1
Vote
Kita_Marz
18 December 2017|
Answer
Response from HGIDOS | Property representative |
Hello Kita, Chef is finalizing the menu this afternoon. There will be a great variety of items on the menu including Prime Rib, Seafood, most likely a chicken dish, vegetarian options, many different side dishes, salads and... More
0
Votes
Room Tips
"Hard to say with the construction across the street."
pauldJ3171KP
2 million years ago
Read review
"206 faces a wall."
BfloBetty
2 million years ago
Read review
"3rd floor odd numbers face the street even numbers face the atrium"
mamdog1006
2 million years ago
Read review
"My best tip would be not to stay here."
Elsieee
2 million years ago
Read review
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