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Holiday Inn Express Rochester - Greece

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Room & Suite (22)
Dining (6)
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Overview
  • Excellent28%
  • Very good40%
  • Average22%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Rochester - Greece
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (118)
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LanguageEnglish
33
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7
7
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All reviewshotel is centrally locatedquick driverenovated roomnice rooman older hotelvisiting familycomfortable bed
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1 - 5 of 117 reviews
Reviewed 3 weeks ago via mobile

I come into town every 3 to 4 weeks with my wife to care for her father in a nursing home facility. He recently passed away so we were here for funeral arrangements and service. We usually stay in Henrietta because it was close to...More

1  Thank Walter M
Response from HIERochester, General Manager at Holiday Inn Express Rochester - GreeceResponded 3 weeks ago

Walter M, Thank you for posting your review of your stay with us. I am sorry to hear about your experience with us, more sorry that it wasn't dealt with properly for you. Thank you for explaining what happened, I will look into this situation,...More

Reviewed 7 January 2018

Stayed over Christmas on points. Hotel is undergoing renovations but I received a renovated room which was nice. Front desk gentleman who works the afternoon and late shifts was sooo friendly. Very nice to encounter him after a long drive. The lounge for Plats and...More

Thank Dunebuggy12345
Response from HIERochester, General Manager at Holiday Inn Express Rochester - GreeceResponded 9 January 2018

Dunebuggy12345, Thank you for spending your holiday with us! I am glad our location and newly renovated rooms met your needs. I will pass along your wonderful comments to my staff. I hope you will travel back to Rochester and choose us again! Thank you,...More

Reviewed 9 November 2017 via mobile

Sent to a room that had smoke free signs all over, but reeked of smoke. Second room was fine. Breakfast was typical buffet. Not as big a selection as I’m used to. Big TV. Nice room. Comfortable bed. Good value.More

1  Thank 577gordonj
Response from HIERochester, General Manager at Holiday Inn Express Rochester - GreeceResponded 13 November 2017

577gordonj, Thank you for giving us a review. I am sorry about the smoke smell that you encountered. We are a non smoking hotel and we have a penalty for those that break that. I am glad that 2nd room you were moved to was...More

Reviewed 27 August 2017 via mobile

We stayed here one night for a wedding. Room was not ready by three fir check in as advertised. Clean, but no bathroom ventilator fan working, and this place needs some maintenance and update. Would recommend checking into an alternative hotel.

Thank rlsey
Response from HIERochester, General Manager at Holiday Inn Express Rochester - GreeceResponded 29 August 2017

rlsey, Thank you for you feedback on your stay with us. We have started a full renovation of our property so I hope you will choose us again on your next trip to Rochester. Thank you, Brian Ugorek General Manager

Reviewed 20 July 2017

Reviews from months ago mention renovations going on. They were indeed working on the tiny front desk area. At the rate the crew was moving, that area will be done sometime in September. Our guest room had clearly not been "renovated". Dated furniture, stained carpeting,...More

Thank rwjw
Response from HIERochester, General Manager at Holiday Inn Express Rochester - GreeceResponded 21 July 2017

rwjw, Thank you for your feedback, we have almost 2 floors completed of our 4 story building. Those floors will be opening up shortly. I hope you do choose to stay with us again to see the difference. Thank you, Brian Ugorek General Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$100 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (22)
Dining (6)
Questions & Answers
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Room Tips
"Rooms on the back side will be quieter, a lot quieter."
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"do not get a street facing room. Also King rooms are quite small. I'd go for 2 queens even if you..."
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"well within walking distance to some restaurants"
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"not a problem"
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