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Quality Inn Rochester Airport

Orbitz.comUS$67*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$153*
US$67*
US$153*
US$67*
US$153*
US$67*
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Quality Inn Rochester Airport
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167 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Reviewed 4 September 2014

The lobby, meeting and breakfast areas have been updated and are well-kept. Plentiful free breakfast. I think the hours were 4:30-10:00 and there was always hot, fresh food out no matter when we were there (and the hotel was full of teenagers!) Helpful, friendly lobby and housekeeping staff. While housekeeping is trying, the rooms are in desperate need of tlc....

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Helpful?
1Thank auntcrazylady
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Oneida, New York
Reviewed 21 August 2014

This hotel is right near the airport and was a great help in getting us to the airport very early in the morning. The room was clean but nothing special. This was fine as we were just staying there to get to the airport at the crack of dawn. However, we had an incident in our hotel room in the...

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Helpful?
1Thank apr68
Cortland, New York
Reviewed 17 August 2014 via mobile

The place offers a park and fly feature which worked out really well. They shuttled us to and from the airport and that was a positive experience. They had a very nice breakfast even at 4:00 am. Unfortunately this is where the good review ends! The rooms were awful... Hair in the drains, ripped carpets and mold on the walls....

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Helpful?
Thank Bets792
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the event that you and your family were subjected to while you were leaving, please understand that this type of incident is an isolated one and beyond our...

Reviewed 13 August 2014

We went on a group bus trip and stayed there for one night. Initially the room was pretty large and tidy. The mattresses were extremely comfortable therefor I could not wait to jump into bed. BUT, once the covers were pulled back to get ready for bed there was a huge live tick next to my pillow. Had to strip...

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Helpful?
1Thank Acevedos26
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Littleton
Reviewed 5 August 2014

Arrived late to a "non-smoking" room that smelled like a stale ash tray. The worst part was we called ahead and were told a rollaway/cot was available to accommodate our 2 adults and 3 teenagers. Even upon arrival the lady at front desk said they'd bring the cot right down. Some time later a new desk person called the room...

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Helpful?
1Thank j4white
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I do apologize that we were remiss with not providing a cot, as this is not acceptable. Also, a rude attitude is something...

Toronto, Canada
Reviewed 28 July 2014

We stayed here on July 26, 2014. The premises is older and needs a refresh. The room was satisfactory. I personalty don't like have the bathroom sink area separate from the toilet and shower. The bed was comfortable. The breakfast area is big with a good assortment of hot and cold items. A negative was that two cars (one parked...

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Helpful?
Thank MannyB367
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Manny, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I do apologize that we were remiss about sharing the hotel features and amenities with you, as we do have an outdoor swimming...

buffalo ny
Reviewed 18 July 2014

I stayed here overnight as I was visiting friends in the Rochester area and did not feel like driving back to Buffalo NY at night so picked this hotel as it was close to interstate and had availability. For the price paid it was of decent quality with the no frills of fancy hotels and the complimentary breakfast was basic...

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Helpful?
Thank buffalobabe
Pittsburgh, Pennsylvania
Reviewed 9 July 2014

This hotel is a two out five star hotel. It is older and definitely needs updating. It is semi-clean. The sheets and towels were clean but everything else needs a good thorough cleaning. For instance, there was a thick layer of dust on the phone. We had a microwave and refrigerator in our room which was nice. They provided breakfast....

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Helpful?
Thank Margie123789
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Traveler, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Manistee, Michigan
Reviewed 2 June 2014

We stayed here, lured in by an add for a good discount in one of the pamphlets you see at the rest area on the turnpike. We were leery of the small print so called and the person at the desk said they would honor the discount for the night's stay. We went a little out of the way to...

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Helpful?
1Thank Brian A
Dawn R, Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I assure you that I have addressed the difficulties you experienced when presenting the Hotel Coupon with the Guest Service staff. Your satisfaction is...

Cortland, New York
Reviewed 26 April 2014

We stayed at the Quality Inn recently on both ends of a one week vacation. When we checked in Dawn was at the desk, and she is one of the warmest, nicest people. She quickly checked us in, then sent us to our room. The hotel is somewhat strangely designed as we had to drive all the way around to...

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Helpful?
Thank Laurie P
Dawn R, Manager at Quality Inn Rochester Airport, responded to this review

Dear Laural, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dawn...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Region: United States > New York > Finger Lakes > Rochester
Price Range: €58 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Rochester Airport staff and other travellers.
2 questions
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Palatine, Illinois
over a year ago

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Questions? Get answers from Quality Inn Rochester Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor non-smoking room.”
SFCJamieG, 19 Oct 2016 | Read review
“Find a different hotel.”
stephenw84, 23 Aug 2016 | Read review
“Go to any other of the Choice properties in the area.”
chrispK7313MQ, 17 Jul 2016 | Read review
“If you must stay here, try for a renovated room.”
Herb75020, 12 Jun 2016 | Read review
“If you stay here and want to leave your car....do it directly through the hotel.”
webster888, 12 May 2016 | Read review
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Prices are for 1 room, 2 adults
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