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Homewood Suites Rochester/Greece

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540 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Rochester/Greece
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Showing 532: English reviews
Lewis Run, Pennsylvania
Reviewed 20 June 2016

Everything was great but minor problems with room which were fixed quickly by staff. Also breakfast ran out of some items. Staff were very friendly and took care of all issues. Price and location outweighed few minor problems.

Review collected in partnership with Homewood Suites by Hilton
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Thank thomaspB1897TF
Bradford, United States
Reviewed 19 June 2016

This is one of the nicer hotels that our family has stayed in. There is beautiful patio to relax with friends and clean pool for the kids to swim. The complimentary breakfast is above the rest! We will definitely be staying here again!!!!

Review collected in partnership with Homewood Suites by Hilton
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Thank Cheri S
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for the survey! I am pleased to hear that you enjoyed you stay with us. I am so happy to hear the kids enjoyed the pool, and that you had a nice breakfast. We can't wait to welcome you home again soon!! Sincerely, Natalie Director Of Sales

Brampton, Canada
Reviewed 14 June 2016 via mobile

I stayed with my husband and 2 children June 10 -12. We had a King 1 bedroom suite. (Has a sofa bed) I must first say that the staff were very friendly and kind. Small town, beautiful refreshing personality! Our room was immaculate however it was much smaller than pictures depicted. We found the King suite very cramped for 4....

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Thank SimandE
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for your kind comments about our staff. I want you to know that we continuously work with the breakfast staff to improve the quality of out food items, and we're always trying something new. I hope to see you again in the future! Sincerely, Natalie Director of Sales

Delevan, United States
Reviewed 14 June 2016

great place to meet and sleep > 6 families > stayed here overnight for a competition Arcadia school. We met, had dinner, girls all went swimming, everyone up in the morning to join for breakfast, and headed out.

Review collected in partnership with Homewood Suites by Hilton
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Thank Rose D
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you so much for your response! I am pleased to hear that you enjoyed your stay here with us. I hope should your travels bring you back to the Rochester area, that you choose to stay with us again. Sincerely, Natalie Director Of Sales

Laurel, United States
Reviewed 9 June 2016

This hotel was very nice and friendly. The rooms were clean and the appearance were very nice. I had space to work and relax. The staff was very friendly and knowledgeable. They were very accommodating to all of my needs. I would recommend this hotel and will stay again.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Leila L
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you so much for filling out this review. I am so pleased to hear that you enjoyed the cleanliness of our Suites. Thank you for the kind comment in regards to the staff.. I will pass along your comments. We hope to see you again in the future! Sincerely, Natalie Director of Sales

Rochester/Greece, United States
Reviewed 8 June 2016

Hotel was clean, comfortable and convenient to the Davis fields where soccer tournament was held. The breakfast was good for the boys. Able to use the lobby for pizza night. Three other teams there at the same time. Plenty of room for all without feeling cramped. Very accommodating. Room was quiet.

Review collected in partnership with Homewood Suites by Hilton
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Thank Christine M
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

I am so pleased to hear that you enjoyed your stay with us! I am happy the dining area was plenty of room for the pizza gathering. We hope to see you again in the future. Sincerely, Natalie Miller- Director of Sales

Rochester, United States
Reviewed 4 June 2016

Great room for the price. Staff was very friendly & helpful. Location was a big plus, close to several restaurants and stores. Common room was very nice with large tv and tables for our group to gather and watch the NBA conference finals, nice time!

Review collected in partnership with Homewood Suites by Hilton
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1Thank Terri T
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Thank you for filling our a survey. I am pleased to hear that you were happy with your room. I am happy you were able to gather in the lobby area to enjoy the sports game. I hope to welcome you here again in the future. Sincerely, Natalie Miller- Director of Sales

Buffalo
Reviewed 4 June 2016

Hotel handle reservations well listen to what I needed. Check in was friendly polite and informative. Parking lot was well lighted and easy access to building lobby and breakfast area clean. Suite was perfect for my family. Wish I had more time to spend at hotel.

Review collected in partnership with Homewood Suites by Hilton
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1Thank karenjE6348AE
North Myrtle Beach, South Carolina
Reviewed 1 June 2016

Ran out of breakfast .We tri ed 3 x.that is why we stay there to save money. Complimentary snack & drink never was offered.most disappointing thing was no breakfat one day .Had to go to Tim Horton's.This is one of the main rEason we stay here.

Review collected in partnership with Homewood Suites by Hilton
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1Thank heidid648
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

I am truly sorry to hear about your experience in regards to breakfast. I will personally speak with the breakfast staff to ensure this does not occur again. Please know that we will do our best to make your next stay with us a more positive one. Thank you. Sincerely, Natalie- Dierctor of Sales

North Syracuse, New York
Reviewed 1 June 2016

We had a problem when we arrived at the hotel right through checkout. NEVER AGAIN!! The room was not clean when we got to our room. There was food left in fridge and dirty cup wrappers on top of the refrigerator. The noise that they allowed until after 2am was ridiculous. It sounded as though were a herd of elephants...

Review collected in partnership with Homewood Suites by Hilton
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Thank jenniferhJ9264XJ
Natalie M, Director of Sales at Homewood Suites Rochester/Greece, responded to this review

Good afternoon. I want to apologize for your experience here at the hotel. I will address the issues you encountered in your room with our Executive Housekeeper. We continuously strive to improve and we take your comments very seriously. Thank you for addressing your concerns.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining and extended stays and includes much more. ... more   less 

Additional Information about Homewood Suites Rochester/Greece

Address: 400 Center Place Dr, Rochester, NY 14615-4013
Region: United States > New York > Finger Lakes > Rochester
Price Range: €105 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Rochester/Greece 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Homewood Suites Rochester/Greece Hotel Rochester
Hotel Style:
#2 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Rochester/Greece staff and other travellers.
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Questions? Get answers from Homewood Suites Rochester/Greece staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the suite, you will be happy!”
 of 5 bubbles Jdt582013, 18 Jan 2017 | Read review
“The elevator is located in the center of the hotel. A room on the first floor or close to elevator would be great”
 of 5 bubbles Pansey43, 9 Nov 2016 | Read review
“When we checked in on line, we got to choose our own room so we chose one in the corner.”
 of 5 bubbles DMSNYC, 19 Oct 2016 | Read review
“High floor”
 of 5 bubbles daydream11, 28 Sep 2016 | Read review
“ik schat in dat alle kamers hier wel rustig liggen”
 of 5 bubbles JeroenXLphotoW, 27 Sep 2016 | Read review
5 of 5