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Holiday Inn Express East End

211 reviews
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Traveller (16)
Room & Suite (13)
Dining (9)
Overview
  • Excellent31%
  • Very good41%
  • Average15%
  • Poor6%
  • Terrible7%
Travellers talk about
“long island”(23 reviews)
“bagels”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express East End
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
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Traveller rating
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15
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66
77
30
14
15
Show reviews that mention
All reviewslong islandbagelsbuffalo wild wingsupgraded to a suitegreat roomearly checkfree breakfastample parkingwe've stayedeast endbreakfast roomroom was largehotel is locatedoutdoor poolgreat stayone night stayfridge and microwave
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81 - 85 of 202 reviews
Reviewed 5 May 2015

My wife and I stayed 3 nights at the end of April. The room was fine, the bed and pillows were very comfortable, and the staff was quite nice. The breakfasts were far and away the best we've had at a hotel in this price...More

Thank Ternstyle1952
Reviewed 3 May 2015

First the drag racing was very loud, until 11 PM (desk first said 10PM). They said this is a Saturday and Sunday night event. Be warned. Worse, in a small lobby there were groups of young guys with lots of alcohol, walking around, hanging out....More

1  Thank AdaInez
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East EndResponded 19 May 2015

Dear AdaInez, Thank you so much for your review of our hotel. Please accept my sincerest apologies for the noise you have experienced from the drag race as well as from some of the guests. I assure you that every comment, no matter how small,...More

Reviewed 20 April 2015 via mobile

We had a terrible experience with this hotel. Service is aweful, starting with the general manager that promised us one thing and then said that it was never promised to is. Rooms were not ready, our guests got the wrong rooms, bad communication with sales...More

Thank Maya S
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East EndResponded 7 May 2015

Dear maayan s, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information....More

Reviewed 29 March 2015 via mobile

The hotel was very clean, conveniently located to eateries, shopping centers and gas station. The selection in the continental breakfast was fair. The shuttle to the hotel indigo for dining is a great value. I would have given this hotel 5 stars if it was...More

2  Thank Lisa W
Reviewed 22 March 2015

We picked it because most hotels were booked and this seemed decent....close to the Vineyards. Boy was I WRONG!!!!! Not only were people cursing and being drunken idiots in the halls but the hotel staff did nothing!!!!! I mean NOTHING about it!!!! I called the...More

3  Thank Mneujahr1
Response from eastendhotels23, Manager at Holiday Inn Express East EndResponded 23 March 2015

Good evening Mrs. Nedujahr. I truly apologize for the inconvenience you experienced at our property. Please know that the staff will be trained on how to deal with these types of situations to avert these types of reviews in the future. Again, I apologize. Kindest...More

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1151617181941
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$106 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (16)
Room & Suite (13)
Dining (9)
Pool & Beach (4)
Hotel & Grounds (30)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
britty123
24 October 2016|
AnswerShow all 3 answers
Response from Michael H | Property representative |
Hello, Yes we are planning renovations, they will take place during our Winter months though. We will be installing a guest laundry facility as well as updating our gym.
0
Votes
Cemota
22 November 2015|
Answer
Response from Michael H | Property representative |
Standard Tub/Showers are available and we do have microwaves available with mini-fridges for a $10 rental fee.
0
Votes
ILOONI
20 March 2015|
Answer
Response from eastendhotels23 | Property representative |
Our pool is seasonal open Memorial Day - Labor Day.
0
Votes
Room Tips
"Queen suite"
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"2nd or 3rd flr to avoid parking noise."
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"We stayed in room 205 on the 2nd floor and it was very quite."
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"Our room overlooked the parking lot and was very quiet."
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