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All reviewslong islandbagelsbuffalo wild wingsupgraded to a suitegreat roomearly checkfree breakfastample parkingwe've stayedeast endbreakfast roomroom was largehotel is locatedoutdoor poolgreat stayone night stayfridge and microwave
My wife and I stayed 3 nights at the end of April. The room was fine, the bed and pillows were very comfortable, and the staff was quite nice. The breakfasts were far and away the best we've had at a hotel in this price...More
First the drag racing was very loud, until 11 PM (desk first said 10PM). They said this is a Saturday and Sunday night event. Be warned.
Worse, in a small lobby there were groups of young guys with lots of alcohol, walking around, hanging out....More
1 Thank AdaInez
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East EndResponded 19 May 2015
Thank you so much for your review of our hotel. Please accept my sincerest apologies for the noise you have experienced from the drag race as well as from some of the guests. I assure you that every comment, no matter how small,...More
We had a terrible experience with this hotel. Service is aweful, starting with the general manager that promised us one thing and then said that it was never promised to is. Rooms were not ready, our guests got the wrong rooms, bad communication with sales...More
Thank Maya S
Response from IHGCare, Guest Relations Manager at Holiday Inn Express East EndResponded 7 May 2015
Dear maayan s,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information....More
The hotel was very clean, conveniently located to eateries, shopping centers and gas station. The selection in the continental breakfast was fair. The shuttle to the hotel indigo for dining is a great value. I would have given this hotel 5 stars if it was...More
We picked it because most hotels were booked and this seemed decent....close to the Vineyards. Boy was I WRONG!!!!! Not only were people cursing and being drunken idiots in the halls but the hotel staff did nothing!!!!! I mean NOTHING about it!!!! I called the...More
3 Thank Mneujahr1
Response from eastendhotels23, Manager at Holiday Inn Express East EndResponded 23 March 2015
Good evening Mrs. Nedujahr. I truly apologize for the inconvenience you experienced at our property. Please know that the staff will be trained on how to deal with these types of situations to avert these types of reviews in the future. Again, I apologize.