The staff here were excellent--it is clear this is a well-run place top to bottom, because when my mini-fridge wasn't cool, they came and replaced one in 5 minutes. We had a large group with a wedding and everything was just very smooth and professional--the front desk staff wer…
All excellent except there was an annoying intermittent noise all night - sounded like a piece of equipment or machinery- not sure if emanating from outside or roof ( I was on top floor) or elsewhere.
Hotel is right next to the Long Island aquarium. Great hotel with your kids. Staff were very friendly and each individual showed warm family kind customer service. Aquarium ticket is cheaper if you are guest of the hotel.
Some of the staff was friendly and helpful. I was sold stale cupcakes. I did not return them because the staff member that sold them appeared to have an attitude and not friendly, so I took a loss. I purchased them for my son’s birthday wince the bakery where we were getting hi…
This experience would’ve been rated as great, but my sleep was nearly non-existant. A screeching, running toilet every 20 minutes and paper-thin walls that allowed me to listen to conversations and hear running showers kept me up consistently until I couldn’t stand it any longer …
"The whole place is very quiet. The rear of the building rooms face the marina"
"Ask for a water front room"
"Get room in the rear of the hotel with a view"
"Facing the water is nice."
"the higher the better or even a different hotel"