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Mercury Grand Hotel

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Traveller (51)
Room & Suite (20)
Dining (2)
Overview
  • Excellent14%
  • Very good14%
  • Average9%
  • Poor18%
  • Terrible45%
9 Nov 2016
“Poor food”
11 Oct 2016
“Better to sleep in your car than here!”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (179)
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LanguageEnglish
25
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17
32
76
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1 - 5 of 175 reviews
Reviewed 10 November 2016 via mobile

Food is horrible travelling through we ordered room service for a full 3 course meal we got cold food uncooked congilled chilli. One word disgusting £75 later we tossed the trays out side the door Not only did the Maitre D deliver to make sure...More

Thank Sandra S
Reviewed 11 October 2016

Staying here was an act of desperation as everything else nearby was booked. Should have stayed in my car. Turns out my car was cleaner and more comfortable than this joint, in far better conditon, and not in what appears to be a permanent state...More

Thank Rich E
Reviewed 25 September 2016 via mobile

Place has potential. Upgrade very much needed. Rooms are large enough for refrigerator and microwave. There is a bar and restaurant on premises that are both closed. Banquet facilities could be used for multiple events. Get rid of the tube televisions and get flat screens....More

Thank Jonathan G
Reviewed 12 September 2016 via mobile

Very poorly maintained. Looks like a construction zone at the front exterior of the hotel. Wallpaper is peeling. TV is at least 30 yrs old....hotel smells moldy (like there was flooding at some point). You have seen the best pictures of the hotel on their...More

1  Thank Mary M
Reviewed 5 September 2016

I'm sure your parents told you, "If you can't say something good about it, don't say anything. "The place is being renovated(maybe). It's not near any part of the heart (if there is one) of historic Poughkeepsie. So I'm not saying anything.

1  Thank JohnRCentralVermont
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About
Amenities
Top amenities
Free Parking
Breakfast included
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$89 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (20)
Dining (2)
Questions & Answers
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Francine C
3 July 2015|
Answer
Response from Laura B | Reviewed this property |
Who knows? The staff is not trained nor professional. Every room had different things missing from it. Horrible hotel.
0
Votes
Room Tips
"Room some place else are probably better"
JohnRCentralVermont
2 million years ago
Read review
"Ask for a room that face the parking lot."
ClaireLight888
2 million years ago
Read review
"No elevators so request ground floor if you don't want to lug your luggage up flights of stairs"
RobKeri2
2 million years ago
Read review
"don't - wifi was slow as Heinz Tomato Catsup."
OneJollyFriar
2 million years ago
Read review
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