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Best Western Plus The Inn & Suites At The Falls

647 reviews
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Traveller (76)
Room & Suite (26)
Dining (7)
Overview
  • Excellent45%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Bar/Lounge
2.5 Star Hotel
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Offers from Best Western Plus The Inn & Suites At The Falls
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)Write a Review
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All reviewsoff the beaten pathcomplimentary winesmall riversmall barwafflesbreakfast roomwaffle makernice hotelhard boiled eggshudson valleylounge areaking suitebeds were comfortablepleasant staycocktail hourvassar collegeroom was large
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71 - 75 of 638 reviews
Reviewed 19 June 2017

Not fancy, and bedrooms are fairly basic but clean, many with views overlooking a river and lots of greenery. Nice deck in the back. Complimentary beverages at Happy Hour, and basic bar service. Few amenities in the rooms, but iron and ironing board are provided....More

Review collected in partnership with Best Western
Thank travelinsue212
Response from Carol R, General Manager at Best Western Plus The Inn & Suites At The FallsResponded 20 June 2017

Thank you for staying with us and writing your review.

Reviewed 18 June 2017

I saw the falls by the hotel and felt I had to stay there so I canceled my frequent hotel reservation hoping for a great experience. But my stay was very disappointing: very warm hallways, poorly cleaned hallway carpets, uncomfortable pillows, and rust tasting water...More

Review collected in partnership with Best Western
Thank SM5138WC
Response from Carol R, General Manager at Best Western Plus The Inn & Suites At The FallsResponded 20 June 2017

We are sorry you did not enjoy your stay.

Reviewed 9 June 2017

This is a hotel in a lovely location outside the city center. Clean and comfortable. Breakfast and wine/beer in the evening included. We will definitely stay there again. Not my favorite pillows, but otherwise a good place to sleep.

Review collected in partnership with Best Western
2  Thank Rachel H
Response from Carol R, General Manager at Best Western Plus The Inn & Suites At The FallsResponded 10 June 2017

Thank you for staying with us and writing your review.

Reviewed 7 June 2017 via mobile

The hotel is beautifully designed and set in a scenic location about 15 minutes from downtown Poughkeepsie. The rooms have been updated and are comfortable. Service is not as professional as most BWs, particularly the housekeeping. What kind of staff leaves installation instruction stickers on...More

1  Thank James H
Response from Carol R, General Manager at Best Western Plus The Inn & Suites At The FallsResponded 8 June 2017

Sorry you did not have a great experience at our hotel as this is not our norm. We hope you give us another chance to prove this.

Reviewed 4 June 2017 via mobile

It's a beautiful nice hotel everything clean from the rooms to the fitness room and lobby, and it looks taken care of and new. The rooms where good size with a great view to the river full of beautiful trees. Much better than expected with...More

1  Thank andre f
Response from Carol R, General Manager at Best Western Plus The Inn & Suites At The FallsResponded 5 June 2017

Thank you for staying with us.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$95 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Poughkeepsie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$95 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Poughkeepsie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (76)
Room & Suite (26)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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texastracy86
14 August 2017|
AnswerShow all 10 answers
Response from decrocus | Reviewed this property |
My aunt lives in Poughkeepsie and my daughter went to Vassar, I never have been concerned about any of us running around there. Poughkeepsie is a great central location for visiting many incredible historic sites, there are... More
1
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TriStategirl1956
19 June 2017|
Answer
Response from bryan377 | Reviewed this property |
About 10 minuted away. Roughly 4.5 miles.
1
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123
Room Tips
"Our first floor room was quiet and comfortable and easy with luggage"
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"For quiet, pick a 2nd floor room facing the river"
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"Don’t come here"
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"Over Looking the River"
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