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Potsdam Inn

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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Port Chester, New York
Reviewed 5 days ago NEW

Very close to the university and the village of Potsdam. Basic, clean and friendly environment. I would stay at the Potsdam Inn for my next trip to visit my son at university. It's right outside the village and central to everything.

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Thank David L
Oneonta, New York
Reviewed 6 days ago NEW

Clean, reasonable, friendly. We have stayed here before and plan to each ti,e we visit family in area. Good location for us.. Would recommend to anyone. The new owners have carried on the Smally traditions..

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Thank M5816SArichardp
Farmingdale, New York
Reviewed 2 weeks ago

I never write reviews, but my experience was so great that I had to post. The rooms were spotless and comfortable. The real story here is the family that owns the place. We were in Potsdam after a tragic death in our family and the owners were so warm and helpful. They bent over backwards to accommodate a never-ending stream...

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Thank hassettman
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest Thank You for your staying with us and we are sorry you lost your family member whatever we did it for you thats our duties if you coming in town please most welcome Yhank you Dikesh And Rupa

Reviewed 3 weeks ago via mobile

We enjoyed our stay! The owners went over and beyond to make our stay a great experience. We had trouble working a TV and had assistance within a few minutes. Refrigerator in room a nice perk along with the light breakfast provided in the morning. Highly recommended!

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Thank Suzanne K
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Suzanne Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Oswego, New York
Reviewed 14 March 2017

I can't say enough about the Potsdam Inn. I have really enjoyed staying at the Potsdam Inn over the years, whether it be for professional reasons or for relaxation. Very neat, clean, comfortable rooms...well kept grounds...fresh coffee, orange juice, and muffins to start the day...great location close to colleges, stores, and attractions...very reasonably priced...and a VERY friendly manager, Dikesh Patel,...

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Thank TrackCoach58
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Coach Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Toronto, Canada
Reviewed 12 March 2017

The Potsdam Inn, in Potsdam New York, is everything you could ask for. The rooms are clean and fresh, the inn keepers friendly and accommodating and the price was great. Close to the university and restaurants, we will stay here again, next time we go down.

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Thank bchmserv
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Coventry, Rhode Island
Reviewed 22 January 2017

The room was very clean and neat. Rupa (at the front desk) was polite and welcoming and even gave a courtesy call when I was en route to see if everything was okay. It is refreshing (and reassuring) to have an experience like this nowadays. The breakfast was muffins and coffee and although modest was of fresh products. Prices were...

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Thank gosaints2017
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Bedford
Reviewed 4 January 2017

I stayed here after dropping off my daughter to college. I arrived around 8 p.m. and the owner was very friendly and accommodating. I was alone, so it was so nice to be offered a room near the office. The room was very clean and the bed was comfortable. Even though it was just off of Highway 11, the motel...

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Thank Julie L
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Reviewed 28 November 2016

We recently visited family in Northern NY over the Thanksgiving holiday. I reserved 3 rooms - my wife and me and two of my three grown daughters. The rooms were clean and extremely well maintained. We had both queen and two double bed rooms - all were top notch. Each room had a flat panel TV and refrigerator. I've stayed...

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Thank Eric O
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Eric Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Reviewed 15 November 2016

The owner is always very friendly and willing to make everything just right for your stay. We use the place for overnight stays for business. Have stayed here with my daughter before and we both loved it.

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Thank Edwin F
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Edwin Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
We offer clean, comfortable rooms at affordable prices. Owner lives on premises, open 24 hours. We have Rooms with 1 Queen or 2 Double Beds, 1 set of Adjoining Rooms, 1 Handicapped Equipped Room with 2 Double Beds, Free Wireless Internet, 32" Flat Screen TVs, Free Cable, Refrigerators, Air Conditioning & Hair Dryers in All Rooms. For your comfort all rooms are non-smoking. Sorry - No Pets Allowed. We will be looking forward to seing you soon.Free Daily NEWS PAPER ... more   less 

Additional Information about Potsdam Inn

Address: 7518 US Highway 11, Potsdam, NY 13676-3577 (Formerly Smalling Motel South)
Region: United States > New York > St. Lawrence County > Potsdam
Price Range: €66 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Potsdam Inn 2.5*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Potsdam Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms offer a pleasant view.”
TrackCoach58, 14 Mar 2017 | Read review
“Away from noise from roads. Windows open with screen for fresh air!”
467arthura, 3 May 2016 | Read review
“All the rooms are the same other than some are one bed and some are two.”
williambD4668CB, 1 May 2016 | Read review
“All of the rooms are ground level. No need to take stairs.”
CarrieL27, 8 Feb 2016 | Read review
“Great View, Very Quiet and Most Important clean rooms”
sunnys301, 27 Jan 2016 | Read review
5 of 5