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Northern Family Motel

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Northern Family Motel
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Spencerport, New York
Reviewed 3 weeks ago

This motel is special in that from the moment you arrive until you depart, you are treated as part of the family. Owners Stephanie and Eric will go to no ends to insure that your stay is comfortable, warm, and relaxing. The rooms are quaint but decorated nicely. The beds are comfy and the bathrooms all you need without going...

Thank ADKMtnFred K
Albany, New York
Reviewed 4 weeks ago

The motel itself is nothing fancy. Like one reviewer put it, it a throwback to the old hotels of the 60's. Having said that, everything is clean and up to date. The breakfast had a lot of variety, fruit, yogurt, bagels, cereal, an egg dish and home made muffins that were to die for!! The owners are very friendly and...

Thank caszsmom
Troy, New York
Reviewed 18 October 2016

Very convenient to SUNY Potsdam, a quick drive to there or to downtown restaurants. Motel offers very basic accommodations for a reasonable price. Continental breakfast included. No coffeemakers in rooms but owner said if I had asked in advance she would have made arrangements for that. No hairdryer or shampoo either so bring your own.

Thank VeronicaFitz
San Diego, California
Reviewed 3 October 2016

Small, but nice and clean place. Very friendly owners. Breakfast was homemade prepared in their home and was wonderful. It was like eating with friends. My only complaint was having carpet in bathroom.

Thank dunkertons
Reviewed 23 September 2016 via mobile

This is the best find in Potsdam. We couldn't have been happier there. The rooms are very clean and spacious. The owners went above and beyond our expectations. The owners treated us like family and went out of their way to make us feel comfortable. The breakfast was amazing with fresh fruit and homemade muffins.

1Thank Cathy W
Reviewed 3 September 2016

This is a well-maintained family-owned motel great for a college-visit stay. Although on the small side (for a single king room) rooms are clean and have updated fixtures and appliances. Service was great on the phone and in person.

1Thank Jim M
Saint Albans, Vermont
Reviewed 27 August 2016

Our first visit to Northern Family Motel. Needed to find a place during the Clarkson freshman orientation. The price can't be beat. Room #3 was clean and comfortable. For those that need it, bring your own shampoo and hairdryer! A minor disappointment for my bride! Breakfast was the highlight. Good food and selection. The kitchen and seating area has a...

1Thank jtjtc
Hartford, New York
Reviewed 19 April 2016

Back at the Northern Family for a second time for a visit to Clarkson University. Both times we have stayed in the same exact room, room 4. The rooms are clean and comfortable and the shower is pretty awesome. These rooms are not fancy at all but do the trick. Bring an extra pillow or two with you. The pillows...

1Thank OswegoMatt
Guilderland, New York
Reviewed 7 April 2016

The Northern Family Motel exceeds all expectations. From the first time I met the owners Stephanie and Eric, I felt connected to them. That's not a typical experience for a hotel/motel. Their motto "Arrive as strangers, leave as friends" could not be more true. I travel to Potsdam often for business and can honestly say this is "my other home."...

2Thank KathleenandBob18
West Winfield, United States
Reviewed 28 February 2016

We arrived with expectations of a nice time at a small, mom-n-pop establishment. Our first impression was exactly that...we were greeted with smiles and pleasant conversation. However after spending the evening on the Clarkson campus, returning to the motel and falling into bed (which was very comfortable), we awoke in the morning at 9:30 to no hot water! None in...

7Thank Laura W

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Northern Family Motel was built in 1958 with newer building in 1985. We are the third family owner with 15 years of ownership under our belt. We are a very clean and quaint motel with an added touch of family and friendly environment. Our market is dominated by being a college town and we are fully committed to providing a personal reach for those parents who have students dwelling in our area. We take care of who takes care of us. We are always connecting with parents to remind them of important dates that may need to book, we have cooked home cook meals for their son or daughter that are missing home, we have picked up medication for their under the weather child, we have helped them get a trust worthy mechanic, babysat while they attend a school function, dog walked, and we even get to know you well enough that your cocktail or preferred beverage may await your next arrival. We may be an older style establishment but with that said we have the great old school mentality of being overly welcoming after all "You will arrive as strangers and leave as friends" is our motto dear to heart. Don't let the "motel" cliche persuade you to look else where .... we are the place to make your stay relaxing. Try us out!! As always book direct to help save commissions paid to the 3rd parties. Your hosts and owners, Eric/Stephanie Matott ... more   less 

Additional Information about Northern Family Motel

Address: 6775 State Highway 56, Potsdam, NY
Region: United States > New York > St. Lawrence County > Potsdam
Price Range: €72 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Northern Family Motel 2.5*
Number of rooms: 15
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Also Known As:
Northern Family Hotel Potsdam
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Questions & Answers

Here's what travellers have asked, with answers from Northern Family Motel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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dunkertons, 3 Oct 2016 | Read review
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Jim-RochesterNY, 3 Sep 2016 | Read review
“Besides the lack of hot water, the walls between rooms are very thin....I actually could hear snoring when I woke up once during the night.”
laurawO2593UX, 28 Feb 2016 | Read review
“The Back 40 is great for large groups ... would easily sleep 14-16 people.”
jeffy513, 30 Jan 2016 | Read review
“Economical and close to Potsdam”
williambD4668CB, 16 Nov 2015 | Read review
5 of 5
US$82* /night
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