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They are converting this property to another brand. So meanwhile it appears that things are not being repaired or replaced. Everything is substandard. But, pillows were nice and there was hot water. With such a bad hotel, good to note the positives.
I am very happy with this motel. It's not luxurious but the rooms are clean, the beds comfortable, and the front desk clerks are nice and accommodating. The price is excellent and I think the hotel delivers good value for the money. The hall outside...More
Thank Batya Y
Response from Susan W, General Manager at Econo Lodge Inn & Suites - PlattsburghResponded 4 days ago
Thank you for taking your time to provide your valuable feedback. I am very happy to hear you liked your accommodations. The staff and I take great pride in the hotel and services that we offer, and appreciate your understanding as we improve...More
First time staying at the Econo lodge in Plattsburg and are happy we chose the place. the room is clean, there is an indoor pool. They have a continental breakfast. The location is excellent near several malls. Front desk very friendly.
Used the coupon-book coupon...More
Thank David H
Response from Susan W, General Manager at Econo Lodge Inn & Suites - PlattsburghResponded 2 weeks ago
Thank you for staying with us and providing your valuable feedback. Feedback from our guests is important so we can build the best customer experience. I will be sure to share your kind words with the staff. We hope that if you are...More
I am a regular guest of Choice Hotels and its rewards program and needless to say, have had many extremely enjoyable stays! But the moment I step foot in the lobby of this property and was greeted by the most unwelcoming, unfriendly and extremely rude...More
Thank Jamie T
Response from Susan W, General Manager at Econo Lodge Inn & Suites - PlattsburghResponded 4 weeks ago
Thank you for taking your time to provide us your valuable feedback. I am very sorry to hear about your experience walking through the door. I will speak with my front desk staff as they should be greeting you with a smile and...More
I have stayed here several times over the past year. My most recent stay however was not good. I stayed here for a week in early June, my reason for the trip was hard enough on me. The price was cheap enough and the room...More