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The Del Monte Lodge Renaissance Rochester Hotel & Spa

Renaissance HotelsUS$284*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$295*
US$284*
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US$295*
US$293*
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The Del Monte Lodge Renaissance Rochester Hotel & Spa
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288 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Reviewed 2 weeks ago

This review is long overdue! Brooke (Major Rock-star) has been our Server for the last 3 visits and continues to entertain us with her outstanding service and incredible knowledge of the foods and wines. Brooke is always working when we dine at the restaurant AM or PM & helped to create many wonderful memories as we are completely satisfied every...

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Helpful?
Thank Jim B
Kristen I, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Thank you for sharing your experience at the Renaissance Del Monte Lodge & Spa! We are thrilled to hear you had such an excellent stay with us while you were in Pittsford! We will be sure to share your positive feedback with Brooke! It makes us very happy to see our associates are going above and beyond for our guests....

Reviewed 3 weeks ago via mobile

Visited for the weekend as a "girls getaway". Loved the hotel!! Beautiful decorum, excellent service, and very clean. Spa services were excellent as well. Julianne at the front desk surprised us with room goodies for a special occasion! Every staff member was wonderful. Would highly recommend!!!

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Helpful?
Thank Anne P
Kristen I, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Thank you for sharing your experience at the Renaissance Del Monte Lodge & Spa! We are thrilled to hear you had such an excellent stay with us while you were in Pittsford! We will be sure to share your positive feedback with our front desk supervisor, Julianne! It makes us very happy to see our associates are going above and...

Lakeville, Minnesota
Reviewed 4 weeks ago via mobile

Traveling to Pittsford on business, this was a first experience at this hotel. Friendly staff, clean modern recently updated rooms. Workout area is small, but worked fine. Highly recommend walking along the canal to enjoy the beauty of the area and wildlife such as deer, and ducks. The restaurant serves delicious breakfast with some unique options. Would definitely stay here...

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Helpful?
Thank Laura T
Kristen I, Operations Assistant at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Thank you Laura T for sharing your recent experience with us! We are delighted to hear you had such a marvelous weekend with us while in Pittsford. We have recently gone through renovations and we are so happy you like the updated look. It sounds like you were able to take in the beautiful village and Erie Canal located right...

Hershey, Pennsylvania
Reviewed 4 weeks ago via mobile

Beautifully decorated rooms in shades of mauve, tan, gray and purple. We stayed here twice. The first time I don't remember the rooms looking like this. The room had a purple suede lounge chair which was awesome. The lobby was decorated in purples and rust shades. We have not tried the restaurant or the spa. The hotel is within walking...

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Helpful?
Thank guvhuney
Management response:

Thank you for sharing your recent experience with us! We are delighted to hear you had such a marvelous stay with us while in Pittsford. We have recently gone through renovations and we are so happy you like the updated look. It sounds like you were able to take in the beautiful village and Erie Canal located right outside our...

Fairport
Reviewed 24 February 2017 via mobile

Another excellent experience at the DelMonte Spa. A very relaxing visit and the man cave is a place you don't want to leave. I had a deep tissue massage and felt like a bowl of jello when finished. Would highly recommend this venue.

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Helpful?
Thank Ronald P
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi Ronald P, Thank you for your recent visit and for the great review. We are happy you enjoyed the facilities and services at our full service Spa at the Del Monte. We hope you enjoy our momentary sanctuary from the efforts of you everyday again soon.

Delray Beach, Florida
Reviewed 29 December 2016

Each year my husband and I stay at the Del Monte Lodge while visiting family in Rochester. This year we were truly disappointed, since they have remodeled their rooms. We won't be going back until their next renovation. It is clear that a person with limited design skills decided to try their best to upgrade the hotel rooms to a...

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Helpful?
1Thank kitcs
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello kitcs, Thank you for your recent stay with us and for your honest feedback. Our designers strived to provide an modern and functional space, unfortunately it may not be attractive to every guest. We appreciate your comments and will use them to help improve future renovations. We are happy that you found our staff to be friendly and professional,...

Houston, Texas
Reviewed 4 December 2016

The Del Monte is located along the banks of the Erie Canal, in a picturesque area outside Rochester. The hotel itself is relatively small. I had been hoping for something with a quaint or charming feel to match the beautiful upstate setting. Instead, the interior has been renovated to reflect the Renaissance brand's move toward quirky purple and silver interiors...

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Helpful?
Thank Wedgewood
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello Wedgewood, Thank you for your recent stay with us and for the review. We are glad you enjoyed our location along the Erie canal in close proximity to the restaurants and shops of Pittsford. Our designers strived to provide and completely modern and functional guest room space, unfortunately it may not be attractive to every guest due to personal...

Victor, New York
Reviewed 29 November 2016 via mobile

My husband and I have celebrated many anniversaries and birthdays by spending several nights at the Del Monte. We always felt this was pure luxury! Sadly for us, when we stayed there Nov. 15-20, the guest rooms have all been renovated to please a business traveler. We had only 2 drawers and a very small closet. The previously mentioned "barn...

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Helpful?
Thank Chiang18
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello Chiang18, Thank you for your recent stay and for your feedback and kind words. During our recently completed guest room remodel, our designers strived to provide a completely updated and modern space. Unfortunately it may not be attractive to every guest due to personal preferences. Our company will use your comments to help us improve future renovations at our...

New Hartford, New York
Reviewed 26 November 2016 via mobile

So very disappointed in this hotel. It used to be my favorite. They redecorated all the rooms using and ultra modern decor. They are now in my opinion cold and stark. There is nothing peaceful and relaxing about the rooms. While some people may like this theme I most definitely do not. They replaced the carpet with some kind of...

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Helpful?
Thank presleybeth
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello presleybeth, Thank you for your recent stay with us and for your valued feedback. Our designers aimed to provide a modern and functional guest room space during our recent remodeling, unfortunately due to personal tastes it may not please every guest. I am happy you found our staff friendly and we will recognize them for a job well done....

Waterford, New York
Reviewed 25 November 2016

This is a very nice hotel with rooms that include wonderful touches such as robes, slippers, and lush throws. It's located along a very pretty stretch of the Erie Canal. The Spa is also VERY nicely done and the restaurant offered delicious food and wine.

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Helpful?
2Thank Michelle C
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi Michelle C, Thank you for the great review! We are glad you enjoyed the upgraded amenities in our newly renovated guest rooms. We love our location along the canal and hope you were able to check out the shops and restaurants within easy walking distance of us. The full service Spa at the Del Monte and fine dining in...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Erie Grill
Erie Grill
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Embrace a life less ordinary at The Del Monte Lodge Renaissance Rochester Hotel & Spa, located right along the historic Erie Canal. Once you arrive via our complimentary airport shuttle, you'll discover the distinctive yet sophisticated ambiance surrounding our AAA Four Diamond hotel. Outfitted with contemporary design and subtle rustic accents, our deluxe accommodations feature pillow-top mattresses dressed with custom duvets, cotton-rich linens and mounds of supportive pillows that guarantee a sound slumber. Be sure to reserve a table at Erie Grill, our on-site restaurant serving hand-crafted cocktails and American cuisine made with fresh, regional ingredients. When it's time to explore the area, soak up the culture by visiting the George Eastman Museum, the Village of Pittsford and Downtown Rochester. At our full-service spa, let tensions melt away with indulgent treatments such as massages, facials, pedicures and manicures. Make your next getaway an adventurous one at our hotel near Rochester, NY. ... more   less 

Additional Information about The Del Monte Lodge Renaissance Rochester Hotel & Spa

Address: 41 N Main St, Pittsford, NY 14534-4432
Region: United States > New York > Finger Lakes > Pittsford
Price Range: €193 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Del Monte Lodge Renaissance Rochester Hotel & Spa 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Renaissance Del Monte Hotel Pittsford
Renaissance Pittsford
Pittsford Renaissance
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Questions & Answers

Questions? Get answers from The Del Monte Lodge Renaissance Rochester Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat all your meals in the Restaurant at the hotel!”
Q782CEjimb, 10 Apr 2017 | Read review
“Ask for a view of the canal”
Wedgewood, 4 Dec 2016 | Read review
“Hotel is set back from the road so all rooms likely quiet”
missyltc, 28 Oct 2016 | Read review
“Best floor”
oneillb2016, 12 Oct 2016 | Read review
“Ask for a higher end room on the third floor away from the elevator”
JaneL126, 29 Sep 2016 | Read review
5 of 5
Renaissance Hotels
US$284* /night
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Booking.comUS$295
Expedia.comUS$293
TripAdvisorUS$284
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Prices are for 1 room, 2 adults
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