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BEST WESTERN PLUS Captain's Quarters

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#2 of 10 Hotels in Oswego
Certificate of Excellence
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294 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Captain's Quarters
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Showing 293: English reviews
Syracuse
Reviewed 5 September 2016

Okay, this place is charging consumers $200/night to stay on what they call 'waterfront Captain's Quarters.' This place is a joke. First of all, you have a view of a huge ship dumping salt from a giant crane onto a 50' mountain of salt on the banks of this waterfront. Then you have the radioactive city of Oswego and its...

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Helpful?
2Thank G F
Tracey H, General Manager at BEST WESTERN PLUS Captain's Quarters, responded to this review

We find your comments to be a misguided. We are located many miles from the power plants and they are not in the line of vision from our hotel guest rooms. Our rooms have fantastic views of beautiful Lake Ontario, the Oswego Lighthouse, and the Oswego River. Our guests rave about our superb location and amazing views and our complimentary...

Brooklyn, New York
Reviewed 5 September 2016

It was a beautiful view, Very calming to sit outside in the morning. The accomodations were spacious. The Breakfast Buffet has a lot to offer. It was also within walking distance to many downtown eateries

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Helpful?
Thank isirwhiskers
Management response:

We are so glad you enjoyed our newly renovated breakfast area and the beautiful view. Thank you for the great review! We hope you come back and visit us soon! Jennifer DeMassi Assistant General Manager

Ansonia, Connecticut
Reviewed 4 September 2016

On a prospective college visit to SUNY Oswego with my daughter I booked this hotel online because it was a Best Western. I have stayed at many & have had great experiences and the costs are manageable. It was wonderful. Arrived about 8:30 pm and we welcomed warmly. The young man at the desk was very helpful. My daughter enjoyed...

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Helpful?
Thank hjraymond
Management response:

Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. It’s a delight to know that you thoroughly enjoyed your water view and took advantage of our pool. Please come back and visit us again soon! Thank...

Antioch, Illinois
Reviewed 1 September 2016

We enjoy staying at this hotel when we visit our son and his family in a nearby town. Most of the rooms have a balcony and we enjoy watching the boats go by . In the summer they have free concerts across the river and this year we sat on our balcony and listened to the music. The Dragon Boat...

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Helpful?
Thank Gracie60002
Management response:

Thank you for such an incredibly nice review! Everyone at the Best Western Plus takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes the time to leave a friendly review. We hope to see you again soon! Jennifer DeMassi Assistant General Manager

Rouses Point, United States
Reviewed 31 August 2016

I really enjoyed being on the river. The room was very spacious and comfy. The cleanliness was excellent. If going to spend a night away in Oswego I would recommend staying here. Was an added touch having bar/restaurant within the premises.

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Thank Lisa S
Management response:

We are so glad you had such a wonderful stay! We hope you visit us again soon! Thank you, Jennifer DeMassi Assistant General Manager

Connecticut
Reviewed 27 August 2016 via mobile

One of the best hotels I've stayed for business travel. The room was nice and there is the best workout center on the first floor. The location is convenient to several restaurants in walking distance. The view of the river was nice.

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Thank CTJohnK
Management response:

Thank you so much for taking the time to leave a great review! We hope you visit us again soon and get the chance to enjoy our fitness center and wonderful view! Thank you, Jennifer DeMassi Assistant General Manager

Vermont
Reviewed 25 August 2016

My family of four (spouse, 7 & 4 year old children), stayed over two nights recently (22 Aug - 24 Aug 2016). As a general rule, I don't hold high expectations for a Best Western; I regard them as a reliably clean economical road hotel. This particular Best Western however, is a notable exception. Here is a quick list of...

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Thank Alaria O
Management response:

Thank you so much for taking the time to share your wonderful experience for all future travelers to read. Speaking on behalf of the entire Best Western staff we take such pride in making sure your stay is perfect every time! I will pass these wonderful comments on to our staff. We look forward to having you as our guest...

bradford, United States
Reviewed 22 August 2016

This is a great place to stay in Oswego, NY. Great restaurant and great view of the lake and canal. The accommodates we top notch to any other hotel in this area. The rooms are clean and the staff is very friendly.

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Thank Stephen T
CORNING, NY
Reviewed 19 August 2016

Alexandria's on the Water at the Best Western Captain's Quarters was the PERFECT venue for our daughter and son-in-law's wedding. The staff from coordinator to bartenders to wait staff were amazing! There wasn't a detail overlooked or a problem unsolved. Even a last minute severe weather event didn't stop this professional team. Beautiful, delicious, attentive, and perfect... it could not...

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Thank himandmebeaverdams
Edgewater, MD, United States
Reviewed 12 August 2016

The best hotel I have stayed at in the past five years. The Staff were by far the most energetic, helpful and focused, ever. The self serve breakfast was of exceptional quality. The central location in Oswego was perfect for my needs while providing a great view of the harbor

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Thank Donald J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 East First Street, Oswego, NY 13126
Region: United States > New York > Oswego
Price Range: €159 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
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Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#2 Business Hotel in Oswego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Captain's Quarters staff and other travellers.
4 questions
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Henderson, New York
over a year ago
Tampa, Florida
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Captain's Quarters staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around!”
 of 5 bubbles 82gs, 5 Sep 2016 | Read review
“"All rooms have a view of the river & harbor"”
 of 5 bubbles hjraymond, 4 Sep 2016 | Read review
“Fourth Floor, Marina side - very nice!”
 of 5 bubbles alariao, 25 Aug 2016 | Read review
“Get a river view room with a balcony”
 of 5 bubbles stangina, 5 Aug 2016 | Read review
“River view rooms can provide some interesting scenery--boats and ducks sailing by in the sunset...”
 of 5 bubbles 57pjd, 18 May 2016 | Read review
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