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BEST WESTERN PLUS Captain's Quarters

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#2 of 10 Hotels in Oswego
Certificate of Excellence
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294 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Pittsford, United States
1 review
Reviewed 1 week ago

Was charged full amount of $185 after having no heat or electricity in room, moved to new room at 11:30 p.m. only to have either freezing cold or sweating heat all night. Came for funeral of close relative and this made everything even more painful. Elderly aunt had to move twice in the night. Tried to talk to check out... More 

Review collected in partnership with Best Western

Helpful?
Thank rstephaniek
Hillsboro, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago

Great place to stay. A little pricey, but you get what you pay for. Nice room, great breakfast, friendly staff. Have stayed here before, always a great experience. Would recommend this hotel to anyone staying in the upstate New York area.

Review collected in partnership with Best Western

Helpful?
Thank Ken D
Manlius, New York
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago

We decided to stay here while visiting the area overnight. The hotel is either newly built or recently renovated. The room was amazing - clean and bright, the bathroom was contemporary, with a working exhaust fan and heat lamp - good water pressure in the shower. Complimentary water bottles in the fridge; buffet breakfast which was delicious - hot and... More 

Helpful?
Thank JerseyFamily07
Management response:

On behalf of the entire Best Western Plus Oswego staff I thank you for your kind comments. We are so glad you got the chance to enjoy our newly renovated hotel. We hope you visit us again soon! Thank you again! Jennifer DeMassi Assistant General Manager More 

Plainview, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This is a high quality hotel which never disappoints. Great, friendly staff. clean & comfortable rooms. Breakfast buffet has hot and tasty food choices. Beautiful view of the canal and Lake Erie. Will definitely return.

Review collected in partnership with Best Western

Helpful?
Thank Janene G
Management response:

Thank you so much for the 5-star review! Speaking on behalf of the Best Western Plus Oswego staff we appreciate the wonderful comments. Please come back and visit us again soon! Jennifer DeMassi Assistant General Manager More 

Rome,N.Y, United States
2 reviews
Reviewed 21 October 2016

Can't wait to visit this hotel again when I have more time to explore. I had a wonderful view of Lake Ontario. So easy to find the hotel. Great parking. People at the desk were very friendly. VERY quiet.

Review collected in partnership with Best Western

Helpful?
Thank Linda G
Management response:

Thank you so much for the great review! Hopefully during your next visit you will be able to explore Oswego's wonderful locations such as Fort Ontario, Brietbeck Park, and our delicious on-site restaurant Alex's on the Water! Thank you again! Jennifer DeMassi Assistant General Manager More 

Lindenhurst, New York
Level Contributor
3 reviews
Reviewed 12 October 2016

My family and I were visiting a college near by and only staying for one night. Very nice place to stay, close to the school. Nice river view from our room, very quiet. clean, pretty room. The bed had a dip in the middle but the rest of the room was very nice. The breakfast was good with a good... More 

Review collected in partnership with Best Western

Helpful?
Thank 691cathym
Management response:

Thank you for the great review! We are glad you enjoyed your room and the wonderful view. We hope to see you back again soon. Jennifer DeMassi Assistant General Manager More 

Montreal, Quebec, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2016

We were there for a wedding. What an amazing hotel. The rooms were really clean and the staff was wonderful. Everyone was helpful. The breakfast was really good. Would definitely stay there again. Our room had a view of Lake Ontario and Oswego Harbor. At night we strolled along the lake. The restaurant Alex's on The Water was really nice... More 

Helpful?
Thank Connie S
Management response:

Speaking on behalf of the entire Best Western Plus Oswego staff we thank you for your kind words! We are so glad you enjoyed your stay. Please visit us again soon! Thank you again, Jennifer DeMassi Assistant General Manager More 

Nassau County
1 review
Reviewed 16 September 2016

Best western Captains quarters is convenient for SUNY Oswego families . It is clean and close to the school. The breakfast was decent . The staff was nice . There were some ants in our room but the rest of the room was clean .

Review collected in partnership with Best Western

Helpful?
Thank Sandra S
Management response:

Thank you so much for the review, we always love to hear the great feedback! We have addressed your issue and we appreciate you bringing it to our attention. We look forward to hosting you again on your next visit to Oswego. Thank you again, Jennifer DeMassi Assistant General Manager More 

Port Saint Lucie, Florida
1 review
Reviewed 15 September 2016

This hotel is beautiful! The staff (particularly Kyler) was friendly, helpful, and courteous. We were there for a wedding and the staff did a great job with the reception. The food was delicious and presentation wonderful. I would recommend this hotel to everyone - the views of the lake are awesome!

Helpful?
Thank spunky5mima
Management response:

Thank you for the great review! We are so glad you had such a wonderful time. We hope you visit us again soon! Jennifer DeMassi Assistant General Manager More 

Sunderland, Canada
2 reviews
Reviewed 11 September 2016

We stayed here September 3rd for the races. It is beautiful hotel. Pool was very clean and warm. Hot tub and sauna were amazing. We never made it to the restaurant but seen lots of people entering. Our room was spotless with a beautiful river view. We will be staying here again next year

Helpful?
Thank disco1269
Management response:

Thank you so much for taking the time to write such a wonderful review, we are so glad you had such an enjoyable stay! Hopefully next time you will get the chance to dine at our delicious restaurant Alex's on the Water! We look forward to your stay next year! Thank you again, Jennifer DeMassi Assistant General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 East First Street, Oswego, NY 13126
Region: United States > New York > Oswego
Price Range: €159 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#2 Business Hotel in Oswego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Captain's Quarters staff and other travellers.
4 questions
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Henderson, New York
over a year ago
Tampa, Florida
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Captain's Quarters staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around!”
 of 5 bubbles 82gs, 5 Sep 2016 | Read review
“"All rooms have a view of the river & harbor"”
 of 5 bubbles hjraymond, 4 Sep 2016 | Read review
“Fourth Floor, Marina side - very nice!”
 of 5 bubbles alariao, 25 Aug 2016 | Read review
“Get a river view room with a balcony”
 of 5 bubbles stangina, 5 Aug 2016 | Read review
“River view rooms can provide some interesting scenery--boats and ducks sailing by in the sunset...”
 of 5 bubbles 57pjd, 18 May 2016 | Read review
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