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Quality Inn

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338 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Syracuse, NY
Reviewed 3 weeks ago

Good news: Front Desk Lady was SUPER helpful, welcoming and friendly. Offered to help with my (one) computer log-on, directions and got my bedside lamp working. Coffee in lobby, albeit in thermoses, w/powdered cream, but also in-room coffee. NO BREAKFAST or food of any kind, but is a soda machine. Room had BASICS, 2 double beds in the accessible room,...

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Helpful?
Thank Johanna56
Lockport, New York
Reviewed 1 November 2016

The motel was inexpensive and clean. Only took minutes to get to the park of Niagara Falls. It is better if you reserve a room, but is not necessary. The park is beautiful with the mist from the Falls freezing on the trees. It is also close to restaurants and fast foods. Just remember to check out by 10 AM.

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Thank davidmcallister67
Thrissur, India
Reviewed 1 November 2016

We had an opportunity to stay at this property on 01.10.16 - 02.10.16. The rooms are good. The food/breakfast was ok. The staff was helpful and friendly. The only difficulty that we Indians found was that there is no HEALTH-FACET in the rest rooms. We had to carry mug with us.

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Thank gentleman492001
San Jose, California
Reviewed 30 October 2016

We stayed here in September 2016. The hotel is well located near the Niagra Falls and shopping/food. The bed was comfortable. There was no breakfast at this hotel. We did not eat in the hotel restaurant. This hotel seems to get bus loads of tourist.

Review collected in partnership with La Quinta
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Thank stccac
Ontario, Canada
Reviewed 17 October 2016

This hotel is older but has been recently updated. Everything was very clean & front desk was great. the location of this hotel is within walking distance of many great restaurants & shops. Outlet mall is a couple of minutes away & only 15 kms from the border. great hotel. Would stay here again.

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Thank donnascott2016
Reviewed 29 September 2016

Good for one night stay. As others stated, housekeeping needs improvement.Sounds like they are reusing the sheets between guests and it doesn't look clean. Suggestion to management - please improve housekeeping on changing the sheets/towels properly. The breakfast area gets crowded but the service was good. Few additional items can be added to breakfast instead of cheap pastries. Common area...

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Thank Anonymous A
Reviewed 28 September 2016

The hotel was clean & neat and the staff was courteous and proficient. We had a very pleasurable and problem free stay. There is plenty of parking and the location is ideal since there are restaurants, stores, and other establishments close by to meet your needs.

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Thank Denny A
Reviewed 24 September 2016 via mobile

Came for a wedding weekend and wasted my money booking a jacuzzi suite. The room smelled like a musty basement. It was not clean as I found a used glass, a ziploc bag and plenty of hair in the bathroom. It was disgusting and the only remedy they offered me was a can of Lysol disinfectant. DON'T stay here!!! Way...

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Helpful?
Thank Jenna C
QualityInnNF, Manager at Quality Inn, responded to this review

I am sorry your stay was not perfect. Please be assure the issue has been fixed.

Reviewed 13 September 2016

After a long drive we went to hotel to take rest. We checked in. Got into the room. That is when I found the bed sheets and pillows are not looking good. Then I went to get fresh up and saw the bathroom door is not getting locked from inside. I called up front desk and got it fixed though....

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Thank Jayanth C
Accord, New York
Reviewed 5 September 2016

The place looks alright, the staff was very nice, friendly and helpful. When we went to our room the bathtub looked dirty, it had some big stains it wasn't dirty I tried cleaning it and it was stains. It needs to be remodeled. This is the first Quality Inn that I went to that had no free breakfast at all...

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Helpful?
Thank Ricardo R

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Quality Inn

Address: 7708 Niagara Falls Blvd., Niagara Falls, NY 14304
Region: United States > New York > Niagara Falls
Price Range: €49 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
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Also Known As:
Quality Hotel Niagara Falls
Quality Inn Niagara Falls
Niagara Falls Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
5 questions
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4 months ago
Guelph, Canada
Clyde, Ohio
6 months ago
Anderson, MO
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible room #115 was close to front desk, first floor.”
  • Sink too close to door, but this IS a budget hotel. Tiles were pretty and clean.
  • A double bed is big enough. Wall art: not bad.
  • Comfortable, clean bed. Nice bedspreads. Lampshade should be lower! Lightbulbs are too low.
  • Fridge in cabinet (turning on makes a small noise) Room itself was quiet.
  • Grab bars in front/side and back. NEEDS a mat.
 of 5 bubbles Johanna56, 31 Jan 2017 | Read review
“This hotel has 2 floors but no elevator that I saw. If stairs are an issue for someone ask for a ground floor room.”
 of 5 bubbles donnascott2016, 17 Oct 2016 | Read review
“200+ room number is recommended and driver your car instead of walking. They have 3 entrances in the back of the hotel.”
 of 5 bubbles 564anonymousa, 29 Sep 2016 | Read review
“Two floors-first floor obviously more accessible”
 of 5 bubbles 473dennya, 28 Sep 2016 | Read review
“Dont judge by the outside!”
 of 5 bubbles tiffanym457, 4 Sep 2016 | Read review
5 of 5