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Sheraton Niagara Falls

Traveller (519)
Room & Suite (181)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
As the preferred hotel partner of Seneca Niagara Resort & Casino, Sheraton Niagara Falls offers every guestroom up to $80 in casino credits. Our hotel in Niagara Falls, New York is also connected to the casino via enclosed walkway. In addition to being just a short walk from the Falls and the Canadian border, we offer a variety of amenities and dining options right on-property. The Reef Beach Club features Niagara USA’s largest indoor pool sporting a shark tank and coral reef lagoon for the kids to enjoy, while the parents unwind in our hot tubs. Our newest feature, the HydroSpa, is the perfect place for relaxation after an adventurous day in Niagara Falls. Our on-site dining options include TGI Fridays, Rainforest Cafe and a full-service Starbucks. Every guestroom features the Sheraton Signature Sleep Experience, refrigerator, microwave, free WiFi, and complimentary Starbucks Coffee.
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Free parking
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Microwave
Refrigerator in room
Family Rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
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Location

Full view
99Great for walkers
Grade: 99 out of 100
58Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
2,922Reviews
589Photos
93Q+A
100Room tips
Traveller rating
  • 1,572
  • 814
  • 316
  • 108
  • 112
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Popular mentions
We absolutely adored this place, you will too. The staff were amazing from start to finish. The ladies in the spa were so helpful and friendly. Actually everyone was helpful and friendly. We definitely will be back to stay here.
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We stayed at the hotel for a little weekend getaway. Our room was very nice. The bed was very comfortable. I purchased the room through Groupon which gave us some extra coupons to use at the casino and at their restaurants. We ate at the casino but didn't think the food was
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Response from VictorL4390, Manager at Sheraton Niagara Falls
Responded 2 days ago
On behalf of the Sheraton Niagara Falls I wanted to thank you for staying with us and enjoying your time. Glad to see you took advantage of the HydroSPA. We have many packages to offer throughout the year and look forward to seeing you again soon.
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The experience was amazing from restaurants, a spa, an arcade and an indoor heated pool there was tons to do without even leaving the hotel. When you wanted some outside fun there were shops just a minutes walk away and the hotel was only about a five minute walk from the
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Review collected in partnership with this hotel
Response from VictorL4390, Manager at Sheraton Niagara Falls
Responded 2 days ago
Great to see that you enjoyed your time with us at the Sheraton Niagara Falls and had so much fun. We do offer many amenities in the hotel of which I hope you took advantage of during your stay. We look forward to seeing you again soon.
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We travelled with our 4 kids and had a wonderful experience. That pool area is spacious and beautiful, the restaurants are convenient and kid friendly, and the guest rooms are well furnished and updated. The 24 hr fitness center was a great feature. All of the staff we
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Response from VictorL4390, Manager at Sheraton Niagara Falls
Responded 3 days ago
Veronica On behalf of the Sheraton Niagara Falls I would like to thank you for staying with us. I am glad to see that you have taken advantage of all that we have to offer. We look forward to seeing you again soon,.
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The service was amazing - everyone was so kind and polite - and the hotel offers a lot to do onsite (great for cold days!) It’s also I’m very short walking distance from the falls. We went the first weekend of March and it was snowing and cold, but the proximity to the falls
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Review collected in partnership with this hotel
Response from VictorL4390, Manager at Sheraton Niagara Falls
Responded 4 days ago
On behalf of the Sheraton Niagara Falls I would like to thank you for staying with us and enjoying your time. We are a short distance away from many events and attractions. I hope that you were able to enjoy our Reef Beach Club and Pool and relax in our HydroSPA. Thank you and we hope to see you again soon.
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Photo provided by managementSheraton Niagara Falls
Guest room
Photo provided by managementSheraton Niagara Falls
Guest room
Photo provided by managementSheraton Niagara Falls
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Suite
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12345637
Does Sheraton still have $80 FREE Casino credits with all rooms???
YES. Sheraton offers $80 FREE Casino credits to Seneca Niagara Casino. Also it is only hotel connected to Casino. The best!!!!
0 votes
Is this hotel in the u.s side or Canada
I found the hotel excellent, great service and very nice pool.
1 vote
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YES the Sheraton is only hotel offering $80 FREE Casino credits for all rooms booked. It’s ONLY hotel connected to Casino
0 votes
Wich hotel has the best view to niagara fall on us side?
None of the hotels on the US side have a view of the falls. We stayed at the Sheraton on US side and could see the mist and the fireworks from our window. About a 5-10 minute walk to the falls from there. Great hotel if you decide to stay there.
0 votes
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The spa suite is absolutely AMAZING. You won’t find a better or more romantic suite anywhere.... custom bedding, brand new, huge soaking tub, steam shower with 2 foot rain head , 4 body jets and custom wand. Two led fireplaces, electronic art , 2 huge tv custom lights, mini bar, dual vanities and make up area special amenities and even room for in room massages . Truly a magical experience.
1 vote
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12345619
"A floor with no sports teams"
"We were on the 6th floor and our room was comfortable and lovely"
"We had a room with a king size bed which was great and comfortable. Bathroom was small though"
"Put trash bags in trash cans and clean walls"
"Keep doing what you're doing, its working well."
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12345620
PRICE RANGE
US$96 - US$346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton at the falls hotel niagara fallscrowne plaza niagara fallsniagara falls crowne plaza
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
392
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