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    The Holiday Inn Niagara Falls

    114 Buffalo Avenue, Niagara Falls, NY 14303
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$56 US$137*US$81*View Deal
    US$82*View Deal
    US$81*View Deal
    Traveller (212)
    Room & Suite (58)
    Dining (8)
    Overview

    • Excellent15%
    • Very good32%
    • Average28%
    • Poor13%
    • Terrible10%
    Travellers talk about
    “goat island” (35 reviews)
    “state park” (19 reviews)
    “arcade” (23 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Offers from The Holiday Inn Niagara Falls
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews goat island state park arcade fireworks fall skyline
    Reviewed 14 July 2016

    we cancelled our NY trip to stay at Buffalo again. Only reason to return was the wonderful surroundings, Tony at Concierge and Rachel at Front Desk. These two are a beautiful team. Absolutely outstanding. Hotel itself seems to be a joke. Non existent cleaning, staff...More

    Helpful?
    Response from Steve W, General Manager at The Holiday Inn Niagara Falls

    Thank you for visiting us again Gaurav! We always appreciate when our guests take the time to recognize our individual team members, and Tony and Rachel are thrilled that they were able to make your stay more enjoyable. I apologize that I was not able...More

    Reviewed 14 July 2016

    Over All Stay IN This Hotel is Comfortable But Restaurant staff is not polite & quite rude with the guests.. Reception Staff AND Manager is quite careless regarding bookings & other things. IN MY CASE I Have booked room for 4 ADULTS DESPITEhaving kids with...More

    Helpful?
    Response from Steve W, General Manager at The Holiday Inn Niagara Falls

    Thank you for your feedback. We are very sad to hear that your experience in the restaurant did not meet your expectations. We have shared your feedback with the restaurant directly, as they are not affiliated with the Holiday Inn. However, it is our goal...More

    Reviewed 12 July 2016

    Stayed here on for my Birthday weekend. Place was clean and staff were friendly. Rooms were large with air conditioning. free wi-fi, comfortable bed, had a good nights sleep. Close to the action. Tony Romo's is connected to the hotel, Fridge/ freezer combo in room,...More

    Helpful?
    Response from Steve W, General Manager at The Holiday Inn Niagara Falls

    Thanks for the review Cheryl, and happy birthday! We are glad that you were able to share the day with us. We are always improving out hotel, and rest assured that your feedback will definitely be incorporated into those improvement plans. We hope to welcome...

    Reviewed 11 July 2016 via mobile

    Friendly staff. Rooms very worn out looking but seemed clean. The hall carpet filthy. Fridge in room but no microwave. Would not stay there again. Only two small elevators that were very slow. The Red Coach Inn nearby, looked really inviting and we had coffee...More

    Helpful?
    Response from Steve W, General Manager at The Holiday Inn Niagara Falls

    Thank you for the feedback, We will certainly incorporate your observations as we continue to improve our hotel. We hope that you will visit us again so that we can exceed your expectations!

    Reviewed 5 July 2016 via mobile

    Convenient and walkable to the Falls. We arrived around 10 pm and by 11pm there were a group of tourists talking in the hallway across from our room and they were really loud! Otherwise, great customer service. Basic room decor and breakfast so don't expect...More

    Helpful?
    Response from Steve W, General Manager at The Holiday Inn Niagara Falls

    Thank you for the feedback Lin. The Holiday Inn Niagara Falls can definitely be an extremely busy place in the summertime, and our staff work diligently to make sure that each of our guests enjoys their experience to the fullest, while hopefully respecting their fellow...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveller (212)
    Room & Suite (58)
    Dining (8)
    Pool & Beach (6)
    Nearby
    Nearby Restaurants
    Red Coach Inn - Restaurant
    974 reviews
    .18 km away
    Third Street Retreat
    73 reviews
    .17 km away
    Rainforest Cafe
    518 reviews
    .31 km away
    Mario's Pizza
    123 reviews
    .37 km away
    Nearby Attractions
    Seneca Niagara Casino
    1,285 reviews
    .38 km away
    Niagara USA Official Visitor Center
    153 reviews
    .12 km away
    Niagara Adventure Theater
    199 reviews
    .46 km away
    Niagara Wax Museum of History
    67 reviews
    .38 km away
    Questions & AnswersAsk a question
    Karen H
    do you have shuttle service to and from airport. if so what are the times it runs
    6 October 2016|
    Answer Show all 5 answers
    Response from Anton_Desyatnikov | Reviewed this property |
    Sorry - I don't know, coz I've been driving from NYC to Niagara Falls. You better check with guest experience desk or reception, pls! Enjoy!
    0
    Votes
    starisme9
    Are there refrigerators and microwaves in the rooms?
    14 April 2016|
    Answer
    Response from PaulaandJack | Reviewed this property |
    There's a fridge. No micro.
    0
    Votes
    SoSweetNJ
    Is the hotel within walking distance to restaurants/bars and activities?
    10 April 2016|
    Answer Show all 2 answers
    Response from LEGBS | Reviewed this property |
    Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach... More
    0
    Votes
    Room Tips
    "Rooms with 2 double beds are too small and cramped."
    ckingserenity, 1 month agoRead review
    "Choose a room that is facing the Niagara River."
    TangWengKong, 1 month agoRead review
    "Stay in a cheaper place. Don't waste your money here."
    Nickyban07, 5 months agoRead review
    "Awesome views"
    nay34, 5 months agoRead review
    "tay somewhere else"
    Parigi S, 5 months agoRead review
    "Limited views, so don't bother."
    Mary Ellen C, 7 months agoRead review
    "Stay else where"
    Gaurav I, 8 months agoRead review
    "accessible to many attractions"
    Cheryl H, 8 months agoRead review
    "higher price rooms look out over the falls...other side with a Canadian view is lesser price."
    ReneeinHebron, 9 months agoRead review
    "Ask if there is a room with new mattresses if you don't like sagging mattresses."
    Elaine H, 9 months agoRead review
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