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Well, let me start the review by telling you that I am an Indian and my review might be influenced by the Holiday Inn's that i have seen mostly in Indian Cities.
To start with the Hotel chain is positioned as a premier category across...More
My Family and I decided to stay in this hotel for a visit to the nearby fashion outlets. We love this hotel. The beds are comfortable and the room is pretty big. There is a mini fridge but no microwave. There is a table or...More
Thank Aaron H
Response from YourConciergeTeam, Manager at The Holiday Inn Niagara FallsResponded 2 April 2018
Thank you for staying with us.We are so happy to hear about your experience. We hope to have you back again soon.
Hotel ambience and the location is perfect. The rooms were spik and spam, very spacious and new. Thoroughly enjoyed the stay and food. Very nice hotel. Only one feedback is that the front desk staff can be a little more courteous. They seemed to be...More
This was a great hotel! We were greeted as ihg members and felt at home immediately! Love the VIP lounge! This hotel is so close to niagara falls! We were there off season, so the price was awesome! We will definitely be back! One complaint:...More
1 Thank Dlf2
Response from YourConciergeTeam, Manager at The Holiday Inn Niagara FallsResponded 9 April 2018
Thank you for staying with us, we are happy we were able to make you feel welcomed. We hope that in your future stays with us we are able to assist you with any inconveniences, noise or otherwise.
Was able to check in early, but Friday night was bad. First,the people next store were loud and had a small kid who did nothing but cry and yell till after midnight. Also had someone on the floor cooking food which made are room stink....More
Response from YourConciergeTeam, Manager at The Holiday Inn Niagara FallsResponded 5 April 2018
Thank you for staying with us, I'm sorry your stay was less than perfect. We hope to see you again in the future to allow us to provide you with a better experience.
Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach... More
Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach Inn. Food just ok. Service was awful from long waits, lack of attention from waitress, no beverage refills to wrong orders (and we were there just after their morning 'rush')!