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Comfort Inn The Pointe

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Traveller (297)
Room & Suite (109)
Dining (7)
Overview
  • Excellent39%
  • Very good43%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(203 reviews)
“across the street”(151 reviews)
“rainbow bridge”(95 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Fitness centre
Multilingual Staff
2 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,203)
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1,096 results
Traveller rating
442
455
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35
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442
455
150
35
14
Show reviews that mention
All reviewsgreat locationacross the streetrainbow bridgecanadian sideniagara falls state parkclosest hotelwafflesgoat islandamerican fallsfree parkinghard rock cafewalking distanceroom was cleancan't beat the locationfree breakfastboiled eggsparking lot
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21 - 25 of 1,096 reviews
Reviewed 2 July 2018

The staff were friendly and the location was perfect for walking to the falls and surrounding activities. Directly behind the hotel are a few restaurants and a small bakery. The hotel provides breakfast that is nice and they have a large seating area, which is...More

1  Thank Melissa K
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 3 July 2018

Thank you so much - we are so pleased you loved your stay and do appreciate the recommendation. Hope you visit us again at the Comfort Inn The Pointe nearest to Niagara Falls

Reviewed 1 July 2018

I took my family ages 9 to 81 to Niagara Falls for an overnight trip. I was very impressed with our experience. We arrived about 1 pm (before check in time) and were given a parking pass to park free of charge in the Comfort...More

2  Thank rugweaver2015
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 2 July 2018

We are so delighted that your family enjoyed the visit with us. Your compliments and recommendation are most appreciate. We do hope that you will come and stay with us again at the Comfort Inn The Pointe neares to Niagara Falls

Reviewed 1 July 2018

My family of four enjoyed our stay here. The front desk staff were very friendly. The woman who checked us in was very helpful and gave us map to orient us to the area. She also moved our room to the other side of the...More

2  Thank Phebereb
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 2 July 2018

Thank you so much for the compliments and the feedback. We love to hear from our guests - this way we can see where we need to improve. We are so delighted you enjoyed your stay and do appreciate the recommendation

Reviewed 30 June 2018

Rm 502 The room decor seemed dated, and in need of refurbishing. Also the room had ants, and the sink faucet was so loose you could easily turn it. I blame these problems on housekeeping not notifying the management. While the bathroom was small the...More

Thank rb47
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 2 July 2018

Thank you for sharing your feedback. We appreciate hearing from our guests. I am sorry that you did not like the new bedding program and apologize for the issues you experienced with your accommodations. I have brought these to the attention of both housekeeping and...More

Reviewed 29 June 2018

Spent 2 nights at the Comfort Inn, Room spacious and clean, with 2 Queen sized beds,, ample aircon and coffee machine...quality bathroom and shower. Reception staff friendly and efficient, with cheerful greeting on arrival. Centrally located with free car parking on site. Short walk to...More

1  Thank Whitsellr
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 2 July 2018

Thank you for all the kind words, especially on the staff. We strive to provide friendly and accommodating service to all our guests. We are so pleased you enjoyed your visit at the Comfort Inn The Pointe nearest to Niagara Falls

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$110 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara Falls
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$110 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Niagara Falls
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (297)
Room & Suite (109)
Dining (7)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
michimendo
28 June 2018|
AnswerShow all 9 answers
Response from DavidYates66 | Reviewed this property |
You pay a premium for the views, we stayed on the 3rd floor and could only just see the falls, this wasn't a problem for us though as we didn't plan on staying in the room for long anyway (we like to spend as much time as... More
0
Votes
Patricia B
14 June 2018|
AnswerShow all 3 answers
Response from Erica E | Reviewed this property |
Since you this late September I would say definitely ok but not sure if you want to walk that far. It is a hike.
1
Vote
Amanda W
12 April 2018|
Answer
Response from Tricia M | Property representative |
Unfortunately, none of the hotels on the US side have a view of the falls (we sit behind the falls). We are the closest hotel, located at the Niagara Falls State Park entrance
0
Votes
Room Tips
"Some rooms have views of the Niagara river leading to the falls- ask them!"
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"upper rooms have the best views"
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"Ask for a room on a top floor facing the falls if you want to watch the fireworks from hotel?"
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"Specify your room preference (view or accessibility) when you reserve your room."
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