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Comfort Inn The Pointe

1,135 reviews
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Traveller (282)
Room & Suite (101)
Dining (5)
Overview
  • Excellent38%
  • Very good44%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“rainbow bridge”(97 reviews)
“across the street”(144 reviews)
“great location”(191 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,135)Write a Review
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1,036 results
Traveller rating
410
432
145
35
14
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LanguageEnglish
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410
432
145
35
14
Show reviews that mention
All reviewsrainbow bridgeacross the streetgreat locationcanadian sideniagara falls state parkwafflesclosest hotelfree parkinggoat islandamerican fallsthe hard rock cafewalking distancecan't beat the locationroom was cleanfree breakfastboiled eggsobservation tower
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1 - 5 of 1,036 reviews
Reviewed 1 week ago

Great location next to the park. Staff very friendly and helpful. We arrived quite late and most places were closed but they advised us where we could eat. Very comfortable room with wifi. Good breakfast.

Thank dogleap
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 1 week ago

Thank you for for all the kind words. We are so glad you enjoyed your stay and hope you will visit again Tricia Mezhir, General Manager

Reviewed 2 weeks ago

This hotel was very nice and right across the street from the park entrance to the Falls. Also, a very short walk to the entrance to Canada side. We liked that we could walk around safely to restaurants and shops right out the back door....More

2  Thank Dori N
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 1 week ago

Thank you for the feedback and recommendation. We’re so glad you enjoyed your stay

Reviewed 4 weeks ago

My wife and I came up to see the frozen Falls but we were a few days late. Still very pretty place to visit at any time of year. Got a military rate (I'm a Veteran) , with breakfast for under $70. The Falls business's...More

1  Thank Charles H
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 3 weeks ago

First let me say thank you for your service. We appreciate the kind and hope you visit again Tricia Mezhir, General Manager

Reviewed 10 January 2018

Stayed for 3 nights with family & friends. Staff at the hotel was very friendly & helpful. Rooms are very good & the heating system was very effective as the temperature was - 18 when we were there. One of the closest hotels to the...More

Thank donvarunaw
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 11 January 2018

Thank you for taking the time to write a review. We appreciate the recommendation and are so happy you enjoyed your visit. Come back soon

Reviewed 31 December 2017

We crossed the border just to meet with some family in their way to New York so in total we had 3 rooms on the 4th floor. Everything was fine until we all meet in one room to talked because we weren't allowed to meet...More

Thank JFY17
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 1 January 2018

Thank you for sharing your feedback with us. I do apologize that we do not have any meeting rooms available for gatherings such as yours. I will check in with the staff to find out what the issue was. It is indeed unusual, that we...More

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123456208
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Meeting Rooms
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$62 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$62 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (282)
Room & Suite (101)
Dining (5)
Family and Play Areas (8)
Questions & Answers
Ask a question
TRAVELLOV
9 February 2018|
AnswerShow all 2 answers
Response from Tricia M | Property representative |
Yes - we offer a Casino Package. It includes 30.00 in Slot Play, our full hot breakfast. We are a 100% smoke free property and would love to have you stay with us
0
Votes
Deeyus08
8 February 2018|
AnswerShow all 4 answers
Response from susieo67 | Reviewed this property |
Unfortunately, we did not need a grocery store for our visit.
0
Votes
Travelingcanadiangrl
6 February 2018|
AnswerShow all 2 answers
Response from DrJeffKoloze | Reviewed this property |
Good afternoon! While my experience has been that US companies only accept US dollars for venues or their subsidiaries in the United States, please contact the hotel directly about Canadian dollars.
1
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12345619
Room Tips
"Pls. request a room on a higher floor on the side of the park or falls."
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"Ask for a room facing the falls and Niagara River."
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"River/Rapids view!"
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"Ask for a room overlooking the rapids"
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