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Best Western Summit Inn

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Traveller (82)
Room & Suite (241)
Pool & Beach (27)
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Overview
  • Excellent37%
  • Very good43%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“waffles”(103 reviews)
“front desk”(121 reviews)
“indoor pool”(57 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,184)
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436
466
150
49
38
Show reviews that mention
All reviewswafflesfront deskindoor poolroom was cleanoutlet mallshopping tripshopping and restaurantsthe breakfast areaniagara falls airportcontinental breakfastgreat place to stayfresh fruitwater pressureshort drivepleasant staystayed one nightwould stay again
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131 - 135 of 1,139 reviews
Reviewed 2 July 2017

Was Average but the room did have plenty of room for family. Hotel was in decent location to attraction but not a whole lot of information available. other then that the hotel was average but the breakfast was not very good. Could have had more...More

Review collected in partnership with Best Western
Thank Q9045VJjosephd
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 4 July 2017

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Reviewed 29 June 2017

My family stayed here while visiting Niagara Falls - it was a few minutes outside of the downtown area but I wouldn't recommend staying in the downtown area because the roads/traffic is a mess and it looks like the zombie apocalypse is about to be...More

Thank Seasidesewing
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 4 July 2017

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Reviewed 28 June 2017 via mobile

The good: check-in was quick and easy, the rooms were clean on check-in, the breakfast was good (sausage, eggs, toast, fruit, yogurt, pastries), they accommodated our request for adjoining rooms, and the pool looked good although we didn't use it. The not so good: had...More

1  Thank Ryan43
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 4 July 2017

Thank you for your review! We have fixed the door to the room you were in, thank you so much for pointing that out. We are working on ordering new fitness center equipment so hopefully the next time you stay with us, you will be...More

Reviewed 24 June 2017

Super friendly staff, great rooms, indoor pool, wi-fi, fantastic hot breakfast served daily, only about 10 minutes from the falls and the price was great. Save yourself some money over staying at one of the pricey hotels overlooking the falls, this Best Western is well...More

Review collected in partnership with Best Western
1  Thank Mark H
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 4 July 2017

Thank you for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

Reviewed 22 June 2017 via mobile

The carpets & rooms seemed a little run down for a 3 stsr rating from AAA. But the heated indoor pool and laundry facilities were s big hit with the rainy days we experienced. I had to laugh at the pool towels that u have...More

2  Thank cindy z
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 4 July 2017

Thank you for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Desk Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$81 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (241)
Pool & Beach (27)
Dining (7)
Amenities (28)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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besiktas
20 September 2017|
AnswerShow all 5 answers
Response from Swetha S | Reviewed this property |
Yes, breakfast is included and contains a few hot items as well
0
Votes
tmb100387
24 August 2017|
AnswerShow all 6 answers
Response from Swetha S | Reviewed this property |
The hotel is roughly 5 miles from the falls but it took us ~20 mins driving. as you get closer to the falls, the traffic increases. there is also a free shuttle from the hotel which takes the same amount of time as well
0
Votes
Pennu T
21 April 2017|
AnswerShow all 6 answers
Response from Wa C | Reviewed this property |
About 20 minutes, depending on the traffic and time of day.
0
Votes
Room Tips
"I've never had a bad room. Well located for shopping."
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"Get a room away from the stairs as you can hear people using them"
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"Call to book the specific room you want - if you want a king bed room with a couch - CALL - don't take..."
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"If they give you a room by the stairs or elevator, make them give you a different room"
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