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BEST WESTERN Summit Inn

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BEST WESTERN Summit Inn
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998 Reviews from our TripAdvisor Community

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Showing 961: English reviews
Cambridge, Canada
Reviewed 9 June 2016

My wife and I booked a king bed at this hotel while staying overnight in Niagara Falls NY. About a week prior, the Desk Clerk called me and advised that some of the rooms near the room I had booked were being refurbished and she had concerns that the noise level may not be to my satisfaction and If I...

Review collected in partnership with Best Western
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2Thank Wayne I
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again! Sincerely, Kristina Baird Front Desk Manager

Reviewed 8 June 2016

I'm not a fancy guy and really, our goal was to get away, go to the Falls, and just browse. The one great plus here is that the trip to the said waterfalls is quick and painless. There is plenty of shopping in the area should you choose to do so. Even thought the hotel property sits on a busy...

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1Thank Steven M
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again! Sincerely, Kristina Baird Front Desk Manager

Strasburg, Colorado
Reviewed 8 June 2016

Best hotel of our trip so far. Clean rooms and very comfortable. Great pool. Large and very clean. The breakfast room was very clean and the food area was kept clean as we ate. Someone was always checking to be sure that there was plenty of food and coffee. Best coffee of the trip so far also, including truck stops...

Review collected in partnership with Best Western
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Thank Becky B
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again! Sincerely, Kristina Baird Front Desk Manager

Edwardsville, Illinois
Reviewed 7 June 2016

We selected this hotel due to it's proximity to Niagara Falls. Unfortunately, upon check-in we discovered that our bathroom had not been cleaned when the individuals before us checked out. When we informed the front desk attendant of the situation, she did not offer to move us or contact the manager. We ended up having to clean our own bathroom...

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Thank dreinking
Thornhill Ontario., Canada
Reviewed 3 June 2016

We have been staying at the Summit for a number of years and always find the staff most welcoming. The rooms are clean and the beds are so comfortable. The grounds are kept beautifully. Close to great shopping and other attractions. Would not stay anywhere else.

Review collected in partnership with Best Western
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Thank Visil R
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon! Kristina Baird Front Office Manager

Rotterdam, New York
Reviewed 2 June 2016 via mobile

This hotel was perfect for us. It was very clean, staff was extremely friendly. Breakfast has good variety. Waffles, sausage, hard boiled eggs, yogurt, toast, cereal and fruit. We really enjoyed our stay. I would recommend Best Western as a great place to stay.

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Thank cwingle
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon! Kristina Baird Front Office Manager

Sparkford, United Kingdom
Reviewed 1 June 2016

Stayed her with my family whilst on a fly drive holiday across New York State The hotel was located just a short distance from the main area of Niagara Falls. Good location as it was not too far to drive after visiting the Falls, although during the day there were planes overhead these stopped at night and the hotel was...

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Thank David G
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon! Kristina Baird Front Office Manager

niagara falls, United States
Reviewed 1 June 2016

Breakfast just O.K. Would have liked warm eggs with my sausage and toast. Rooms under repair. Why put guests on 2nd floor over rooms being worked on. Tile being hammered out, drilling, tile saws and more.Should have complained but would have to repack and i'm sure they would not comp me at all for the inconvience.

Review collected in partnership with Best Western
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Thank Robert L
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review. I apologize for the noise during your stay, unfortunately we are trying to improve our property and in doing so, sometimes there is construction noise. We would have been more than happy to move you away from the disturbance. Sincerely, Kristina Baird Front Office Manager

Toms River, United States
Reviewed 30 May 2016

Pool is great. Kids loved it. Easy commute to Niagara Falls. Friendly staff. Decent breakfast included, although don't expect any scrambled eggs or bacon. Usually sausage and make-your-own waffles, plus cereal and other breads and muffins.

Review collected in partnership with Best Western
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Thank David N
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager

Dunsford. ON, Canada
Reviewed 29 May 2016

My wife and I stay at this hotel very often and we are always extremely satisfied. Money well spent and great value. A great start to a long trip, or just a weekend shopping getaway. A nice pool area and early morning breakfast are a definite plus when we travel!

Review collected in partnership with Best Western
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Thank Farley S
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 

Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Region: United States > New York > Niagara Falls
Price Range: €65 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#4 Family Hotel in Niagara Falls
#4 Best Value Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Summit Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Summit Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here ..not worth the money”
  • We didnt even have a chance to use the bathtub, but there was HAIR in it
  • Nasty stains on bed cover
  • Grease or dirt along mirror frame
  • Candle wax and other disgusting mess on the alarm radio
  • NASTY FILTHY BED STAINING
  • NASTY stained bed
  • NASTY FILTHY BED STAINING
  • Torn bed sheet or eaten by bugs
 of 5 bubbles joyab2017, 10 Mar 2017 | Read review
“Rooms at the back of the hotel are probably quieter in the morning due to it being further away from the breakfast.”
 of 5 bubbles TomK987, 3 Mar 2017 | Read review
“front side rooms”
 of 5 bubbles AbhishekDeshpande, 16 Feb 2017 | Read review
“like the queen size beds”
 of 5 bubbles Q8865HIbillm, 25 Jan 2017 | Read review
“King room overlooking the pool is large with a balcony”
 of 5 bubbles 007_nic, 4 Jan 2017 | Read review
5 of 5