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BEST WESTERN Summit Inn

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BEST WESTERN Summit Inn
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Showing 963: English reviews
Fort Myers, United States
Reviewed 19 July 2016

The bed was very high to be able to get my 91 yr old mother into, as well as to get her safely out of without sliding on the floor. No towel bars to hang washcloth or towel, no closet in the room. No wheelchair was available to assist my mother. The ramp(incline) to get to the disabled room #102...

Review collected in partnership with Best Western
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Helpful?
Thank Betty W
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review. The rooms we have are not technically Accessible rooms yet as we still have to replace the furniture to accommodate. We do offer the roll-in showers and wider doorways though. You are correct that we do not offer wheel chairs at this property, I have never personally seen a hotel offer them but that is...

Doylestown, Pennsylvania
Reviewed 19 July 2016 via mobile

If you have trouble walking, be warned the hallways are long and, at least on the first floor, there are ramps (good for wheelchairs, not so good for hip/back problems walking uphill). Other than that, staff was pleasant, breakfast food was decent, room was clean, beds comfy, ac worked, and water was hot and plentiful. Pool looked nice, with two...

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Helpful?
Thank N J
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We did take care of the outlet, thank you very much for letting us know! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Indiana
Reviewed 19 July 2016

This was a very nice hotel for the area. Recently remodeled rooms and plenty parking. Large breakfast area. Nice pool area. We took the trolley shuttle to Niagara Falls which wasn't that far away but due to the shuttle's route, took 30-45 minutes. Save on parking fees and the hotel gave out free passes. Nice perk.

Review collected in partnership with Best Western
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Helpful?
1Thank Diana M
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Titusville, Florida, United States
Reviewed 18 July 2016 via mobile

My husband and I always stay at best western hotels because you can usually count on them to be good. I will say this one in Niagara Falls NY is pretty nice it has been updated and looks nice inside but it is the most expensive one I have ever stayed at. The breakfast was good too but not better...

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Helpful?
Thank Kristin L
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! Depending on when you stay, and when you book, the prices fluctuate greatly. It is always to book early and save, and if possible stay Sunday through Thursday at almost any hotel to receive the best pricing. I apologize that you felt the rate was high. Sincerely, Kristina Baird Front Office Manager

Indianapolis, Indiana
Reviewed 16 July 2016

This is a surprise. The neighborhood doesn't look great, but the hotel is nice and clean. Rooms are larger and clean. Breakfast area was open, nice, clean, and had drinks and snacks available thru the day. The pool area was very nice but no hut tub. Flo, at the front counter, is very knowledgeable of the area and was a...

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Helpful?
Thank srose5
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Reviewed 16 July 2016

My room have a free coffee machine to make a cup of coffee.The breakfast is small place and the food noting else to pick them. The indoor pool in so small no room to swim and the fitness room is small nothing to pick to do loss weight.

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Helpful?
Thank Jason L
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

I apologize but I think you may have reviewed the incorrect hotel. We have the largest pool and breakfast room out of any other hotel in this area, or any hotel I personally have stayed at, besides resorts. Our fitness center has 4 or 5 resistance machines as well as ellipticals, recumbant bikes and treadmills. We do not unfortunately offer...

Reviewed 14 July 2016

This was a short visit for my sister and I to see the Falls again since we had not been to Niagara since we were Teens! The Hotel provided us with excellent service, a very comfortable, clean room and a delicious breakfast. We were extremely pleased with the Summit as it exceeded our expectations. Would stay there again.

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Helpful?
Thank Donna B
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Georgetown, Canada
Reviewed 12 July 2016 via mobile

So we just went to the states for some shopping and we have stayed at this hotel in the past, but it has changed, we liked it before the hotel offers breakfast, and still do, the receptionist been there for a while, looks miserable, the price of the hotel has increased why, they did some Reno's bit for a beat...

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Helpful?
Thank my_lovely43
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review. We have the cups for the waffle machine up so high because children shouldn't really be using a hot waffle iron that gets around 300 degrees. Many people have gotten burned using the machine and we really don't want any children to be harmed. The breakfast attendants are required to clean up after people as...

Waynesville, Ohio
Reviewed 12 July 2016

I prefer a Hyatt or Holiday Inn but I'm on a budget now. I was impressed with this Best Western. It was very clean. I let the baby crawl around on the floor which I'm really funny about. The room seemed small but it was comfortable.

Review collected in partnership with Best Western
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1Thank Dara P
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

Middletown, United States
Reviewed 12 July 2016

The staff really make this hotel outstanding. They will do anything to make your stay enjoyable. The amenities are top notch. The location is near many restaurants and a mere 10-15 minutes away from the falls. Breakfast was amazing and the staff made sure it was always well stocked. They even have a "to go" service if you want to...

Review collected in partnership with Best Western
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Helpful?
Thank Thomas O
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 

Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Region: United States > New York > Niagara Falls
Price Range: €65 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#3 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Summit Inn staff and other travellers.
12 questions
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Questions? Get answers from BEST WESTERN Summit Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here ..not worth the money”
  • We didnt even have a chance to use the bathtub, but there was HAIR in it
  • Nasty stains on bed cover
  • Grease or dirt along mirror frame
  • Candle wax and other disgusting mess on the alarm radio
  • NASTY FILTHY BED STAINING
  • NASTY stained bed
  • NASTY FILTHY BED STAINING
  • Torn bed sheet or eaten by bugs
 of 5 bubbles joyab2017, 10 Mar 2017 | Read review
“Rooms at the back of the hotel are probably quieter in the morning due to it being further away from the breakfast.”
 of 5 bubbles TomK987, 3 Mar 2017 | Read review
“front side rooms”
 of 5 bubbles AbhishekDeshpande, 16 Feb 2017 | Read review
“like the queen size beds”
 of 5 bubbles Q8865HIbillm, 25 Jan 2017 | Read review
“King room overlooking the pool is large with a balcony”
 of 5 bubbles 007_nic, 4 Jan 2017 | Read review
5 of 5