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Seneca Niagara Resort & Casino

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Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
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1,252 Reviews from our TripAdvisor Community

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Showing 1,162: English reviews
Louisville, Kentucky
Reviewed 1 week ago NEW

First trip to Seneca Niagara and it was late December! There was snow everywhere, but the staff at Seneca was warm and inviting. Seneca has everything you would need for a great getaway or longer. Great food choices, shopping, good gaming and lots of entertainment choices. I found the staff to be exceptional. If you needed anything, or wanted an...

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Thank Jerry M
Cleveland, Ohio
Reviewed 1 week ago NEWvia mobile

This is a lovely casino. Buffet was great. Table games were priced low and you can play all night if you wanted to. The casino floor was a little too smoky for me taste bud I guess you'll have that. Some of the newest games I'm familiar with were not at the casino but I'm sure they will have them...

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Thank Darryl L
Fulton, New York
Reviewed 1 week ago

We traveled by car to Niagara Falls. It was easy to find the hotel. There were 4 people in our party and we had reserved 3 rooms. We arrived a bit early, 2 of our rooms were ready but the smoking room was not. Ok though cause there is plenty to do. The casino was fun. they have some cute...

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Thank Lucinda F
Prague, Czech Republic
Reviewed 1 week ago

I'm so surprised to read that some people had a negative customer service experience here. Being a customer service snob myself (I work in the customer service industry and live for good service), I can truly say that I encountered nothing but nice, friendly staff here. From the valet, to security, to room service, everyone I encountered on my two...

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Thank Kasey S
Reviewed 1 week ago via mobile

Disgusted that in 2017 establishments like this are allowed to exist. The smell of smoke hits you as soon as you enter through the front door. We requested a non smoking room, as we have throughout our entire journey across the USA, but unlike all the other hotels which have been 100% non smoking, this one stunk. People were smoking...

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1Thank Rachael S
Buffalo, New York
Reviewed 1 week ago

We won this evening as part of a wedding show. Due to our availability we had to book this more than six months in advance to get a Saturday that was not a holiday. The check in process was quick - he was friendly but I did find it odd that he didn't go over the "rules" of the pool,...

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Thank tto75
Geneva, New York
Reviewed 1 week ago

Such a fun get away. We love doing overnights here. Everything is right there. Casino with great games, dining ( fine or casual), coffee shop, shopping, walk right outside to a couple other local spots, spa, bars within hotel. Easy access to it all. Plus the reward system actually gives you something for playing, unlike most in NY. I could...

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Thank Ktablefor4
Reviewed 2 weeks ago

I was very disgusted the moment i walked in the building, The lobby was filled with cigarette smoke and had a stale old beer and greasy food smell. I had visited the Canada side casinos and resorts that in comparison our American side looks and smells like a garbage dump. As for service, it took 10 minutes to be greeted...

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Thank Bon Bon K
London, United Kingdom
Reviewed 2 weeks ago

This place is massive! Great fun in the casino with free drinks as you play the slots! The buffet was mediocre with lots of choice and not the highest quality. People were stuffing themselves right left and centre - the buffet was all you can eat, but some people took that to the extreme... The place was clean and the...

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Thank londonchap1982
Reviewed 2 weeks ago via mobile

Was horrible went with my parents had the car parked by valet and went to go out the next day only to find that they had lost all of the keys and now it's January and we are still waiting to be compensated a FN joke will not be going back there for along time and don't think we will...

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Helpful?
Thank tonyar1976
SenecaCasinos, Social Media Specialist at Seneca Niagara Resort & Casino, responded to this review

We are sorry to hear this, tonyar1976, and want to get it resolved as quickly as possible for you. May we ask you to contact our Transportation Manager, Tony Senese, at tsenese@senecacasinos.com at your convenience? Thank you.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
For adrenaline-pumping adventure, mouthwatering cuisine, electrifying entertainment, thrilling nightlife, stunning panoramic views and easy access to the most popular attractions in the Niagara Falls area, we invite you to make your escape and spend your vacation with us. Every year since 2006, our full-amenity resort has received the coveted AAA Four Diamond certification. Explore all of the excitement that's yours for the taking at Seneca Niagara. ... more   less 

Additional Information about Seneca Niagara Resort & Casino

Address: 310 Fourth Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: €133 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Seneca Niagara Resort & Casino 3.5*
Number of rooms: 604
Reservation Options:
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Also Known As:
Seneca Niagara Casino And Hotel
Seneca Niagara Hotel Niagara Falls
Hotel Seneca Niagara
Hotel Style:
#3 Romantic Hotel in Niagara Falls
#7 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Seneca Niagara Resort & Casino staff and other travellers.
38 questions
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Rochester, New York
over a year ago

See all questions (38)

Questions? Get answers from Seneca Niagara Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the Falls side, as high up as possible”
 of 5 bubbles 246kaseys, 10 Jan 2017 | Read review
“Use your players card anytime you are playing machines or contact your host. Suites often availabe”
 of 5 bubbles Ktablefor4, 5 Jan 2017 | Read review
“Play Casino for Sure”
 of 5 bubbles ShailendraBarot, 23 Dec 2016 | Read review
“Take upper levels and Fallsview”
 of 5 bubbles glenncorbett, 7 Dec 2016 | Read review
“ask for a room that views the falls, higher up the better”
 of 5 bubbles donw392, 2 Dec 2016 | Read review
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