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Four Points by Sheraton Niagara Falls

729 reviews
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Traveller (297)
Room & Suite (106)
Dining (33)
Overview
  • Excellent32%
  • Very good43%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“river view”(44 reviews)
“hotel restaurant”(21 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (729)Write a Review
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All reviewsriver viewfree bottle of winehotel restaurantgrand islandpool areaminute drivewhirlpool tubfront desk staffoutlet mallvery nice hotelice machinecanadian sidegreat roomhockey tournamentshopping tripnew yorkfree parking
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21 - 25 of 662 reviews
Reviewed 21 September 2017

The best part about this hotel is definitely April, the travel assistance, at the information desk. She made such an impact on our visit. She was helpful and gave us so many options to make our experience here wonderful. She is very patient, kind, and...More

Thank carleerai12
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 23 September 2017

Carleerail12, Thank you for your response. It is very nice to hear about the customor service from April. We will be sure to share your feedback with her. I am sorry to hear about your service with breakfast. We will be addressing your comments with...More

Reviewed 21 September 2017

The Four Points by Sheraton, situated on the gorgeous Niagara River, is the property where I conducted a mid-week full-day food safety training session for hospitality industry professionals. Located on Buffalo Avenue, there is plenty of convenient parking in front of the property, a tall...More

Thank Lori T
Reviewed 21 September 2017

Good property with nice, clean and comfortable rooms. Not too far from the falls. Breakfast is very good and you get great views of the river from the restaurant. They offer room service which is very good. Overall a pleasant stay.

1  Thank MalpaniM
Reviewed 18 September 2017 via mobile

Immediate valet greeting & direction to convenient parking during registration. It's a chop-chop keep moving atmosphere with high guest population. Attentive, pleasant staff, with efficient check-in. Valet parking option worth $ as we were in & out during our multiple day stay. We appreciated the...More

Thank GFNetwork
Reviewed 18 September 2017 via mobile

Comfy beds along with nice clean rooms and awesome room amenities. Breakfast was ok. Bathrooms located on the first floor are a god sent, it seems I always have to pee while in the lobby 😊. Not to far from all the action in Buffalo...More

Thank Robert C
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 19 September 2017

Thank you Robert C for the GREAT review. We are please to know that you enjoyed your stay and the amenities that we have to offer. We hope to see you again in the future! Sincerely, Deanna DiFilippo General Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$67 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (297)
Room & Suite (106)
Dining (33)
Pool & Beach (11)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
johnnyhuma
5 January 2018|
Answer
Response from nikkitravelbug |
No 4points does NOT ! ONLY the Sheraton (connected to Casino) offers Casino credits with all rooms. Also, they do not charge for parking! 4points charges $10/day for parking in an open parking lot...rip off!
0
Votes
ping2575
3 January 2018|
AnswerShow all 8 answers
Response from bengalwin | Reviewed this property |
Yes free parking
0
Votes
tmariefig
22 August 2017|
AnswerShow all 6 answers
Response from BeckyCarbin | Reviewed this property |
Happy anniversary. I didn't see any pets while there. We were there for an anniversary as well
0
Votes
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Room Tips
"The top floors have very nice views"
Read review
"All rooms good, if you want a view, request for the water, you still get a view in common areas"
Read review
"Try to book the river view rooms"
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"Ask for a river view"
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