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Four Points by Sheraton Niagara Falls

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Traveller (308)
Room & Suite (97)
Dining (32)
Overview
  • Excellent32%
  • Very good41%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“river view”(49 reviews)
“hotel restaurant”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (758)
There are newer reviews for Four Points by Sheraton Niagara Falls
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All reviewsriver viewfree bottle of winehotel restaurantgrand islandpool areaking suitewhirlpool tubvery nice hoteloutlet mallfront desk staffcanadian sidemin drivehockey tournamentnew yorkbeds were comfortableseneca casinoniagara
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11 - 15 of 690 reviews
Reviewed 7 July 2018

What a pleasant surprise. We were on a dinner date with friends who recommended we tried it and they were spot on. First of all you have to be out on the patio, beautiful view and awesome breeze. The food was fantastic and not over...More

Thank swanndr
Reviewed 6 July 2018

Stayed at this location years ago before it was a Sheraton. It was quiet & quaint. No longer though. You get a good price room, and I do like the renovations they did bit that's all. Rooms are noisy. You'll hear everything going on outside...More

Thank Jennifer A
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 9 July 2018

Jennifer, Thank you for taking the time to write a review. It is nice to hear that you like our renovations. We are always striving to improve our hotel and appeal to our guests. I do apologize about the noise. We will look into ways...More

Reviewed 24 June 2018 via mobile

The outside and lobby are quite nice. Very nice staff. The rooms are clean, but the bathrooms are a problem. Toilet and shower is one TINY room (emphasis on tiny). No exhaust so it very steamy after a shower. The light in out bathroom kept...More

2  Thank milklady58
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 25 June 2018

Dear milklady58, Thank you for taking the time to share your comments with us. We appreciate you mentioning the friendliness of the staff as well as the cleanliness of the hotel. We strive on providing a clean and friendly atmosphere for all our guests. We...More

Reviewed 24 June 2018 via mobile

4 stars? Barely. For the money? Ripoff. Nice hotel? Yeah, but the view is awful, at least in summer. We spent big money to get a view with a Falls view. Nope. River, yes. Falls? Nope. A casino blocks the USA falls and trees block...More

2  Thank Mimi8Va
Reviewed 17 June 2018 via mobile

Affordable rates and about 5-10mins to the Niagara Falls State Park and the American Falls and the same to the Rainbow Bridge! Located right on the river! We used our SPG points for the stay and as Gold Members we weren't offered any type of...More

2  Thank surgtech16rn
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$145 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (308)
Room & Suite (97)
Dining (32)
Pool & Beach (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sherri H
14 July 2018|
AnswerShow all 3 answers
Response from cid65 | Reviewed this property |
The hotel I reviewed is called "Four Points". I believe it was Sheraton, but might have been Mariott. Reason for my confusion is a merger, at least regarding points programs was being implemented...Anyway. The hotel called... More
0
Votes
johnnyhuma
5 January 2018|
Answer
Response from nikkitravelbug |
No 4points does NOT ! ONLY the Sheraton (connected to Casino) offers Casino credits with all rooms. Also, they do not charge for parking! 4points charges $10/day for parking in an open parking lot...rip off!
0
Votes
ping2575
3 January 2018|
AnswerShow all 8 answers
Response from bengalwin | Reviewed this property |
Yes free parking
0
Votes
Room Tips
"River view is nice"
Read review
"Their is no drive up to ground floors, so if you have to use the elevator, try to get a river view"
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"Ask for room on the river side (back)"
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"The top floors have very nice views"
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