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What a pleasant surprise. We were on a dinner date with friends who recommended we tried it and they were spot on. First of all you have to be out on the patio, beautiful view and awesome breeze. The food was fantastic and not over...More
Stayed at this location years ago before it was a Sheraton. It was quiet & quaint. No longer though. You get a good price room, and I do like the renovations they did bit that's all. Rooms are noisy. You'll hear everything going on outside...More
Thank Jennifer A
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 9 July 2018
Thank you for taking the time to write a review. It is nice to hear that you like our renovations. We are always striving to improve our hotel and appeal to our guests. I do apologize about the noise. We will look into ways...More
The outside and lobby are quite nice. Very nice staff. The rooms are clean, but the bathrooms are a problem. Toilet and shower is one TINY room (emphasis on tiny). No exhaust so it very steamy after a shower. The light in out bathroom kept...More
2 Thank milklady58
Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 25 June 2018
Thank you for taking the time to share your comments with us. We appreciate you mentioning the friendliness of the staff as well as the cleanliness of the hotel. We strive on providing a clean and friendly atmosphere for all our guests. We...More
4 stars? Barely. For the money? Ripoff. Nice hotel? Yeah, but the view is awful, at least in summer. We spent big money to get a view with a Falls view. Nope. River, yes. Falls? Nope. A casino blocks the USA falls and trees block...More
Affordable rates and about 5-10mins to the Niagara Falls State Park and the American Falls and the same to the Rainbow Bridge! Located right on the river! We used our SPG points for the stay and as Gold Members we weren't offered any type of...More
The hotel I reviewed is called "Four Points". I believe it was Sheraton, but might have been Mariott. Reason for my confusion is a merger, at least regarding points programs was being implemented...Anyway. The hotel called... More
The hotel I reviewed is called "Four Points". I believe it was Sheraton, but might have been Mariott. Reason for my confusion is a merger, at least regarding points programs was being implemented...Anyway. The hotel called "Four Points" was great. The N.Y. side of Niagara Falls is State Park, open space. Not developed with hotels or casinos. N.Y. is the pretty side. However, You'll see many ads for the hotels on the Canadian side touting the views. Well, theyre correct: Canada hotels face the mostly undeveloped US side (most of the falls are on the US side). When you at the falls on US side the views include Canadian development. I dont believe any hotels in NY have falls view, however the Four Points is on the Niagara River above the falls. I took a great tour from the hotel to the Niagara State Park and Whirlpool (State Park). Maid of the Mist boat too. Really swell. I recommend very much!!
No 4points does NOT ! ONLY the Sheraton (connected to Casino) offers Casino credits with all rooms. Also, they do not charge for parking!
4points charges $10/day for parking in an open parking lot...rip off!