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Niagara Riverside Resort

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7001 Buffalo Ave, Niagara Falls, NY 14304-4001
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (327)
Room & Suite (100)
Dining (35)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 55 hotels in Niagara Falls
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Niagara Riverside Resort, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Green
Languages Spoken
English

Location

Full view
41Car recommended
Grade: 41 out of 100
12Restaurantswithin 1 km
2Attractionswithin 1 km
829Reviews17Q+A100Room tips
Traveller rating
  • 257
  • 329
  • 139
  • 57
  • 47
Time of year
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Popular mentions
BryCast531 wrote a review Mar 2021
Jamestown, New York1 contribution
Reserved a room with river view & it was better than expected. View was amazing! Staff was very friendly and helpful.. Rates were affordable and restaurant located in the building was delicious. Would absolutely stay here again.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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chularamos8 wrote a review Mar 2021
1 contribution
Room needed better cleaning, rust on bathroom light fixtures, lightbulbs not working, ripped kitchenette chairs, no hot water at all, toilet seat moved needs fixing, alot of noise, microwave was dirty.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Melissa wrote a review Mar 2021
Columbus, Ohio1 contribution3 helpful votes
I’ve stayed at this property before and I had to write this, your front desk manager is absolutely the most unprofessional person I’ve ever dealt with. She takes no regards in the guest feelings or situations. I asked if I could please deal with someone else as a young gentleman was also behind the desk and she refused and told me to leave the property “or else”. When I asked what she was referring to her response was “keep testing me and find out”. Please stay away from this hotel. I know myself and my business colleagues will not be back as long as Roxanne (i think that’s her name) is there. Shame on you Best Western.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
3 Helpful votes
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Response from James Kean, General Manager at Niagara Riverside Resort
Responded 10 Mar 2021
Sorry for any inconvenience I will definitely address the front desk staff as we pride ourselves on great customer service.
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Lori c wrote a review Feb 2021
2 contributions2 helpful votes
Room description stated parking was inc sent in proof of this TO find out that they refuse TO reimburse me for this bank won't help STAY AWAY THEY WILL STEAL UR $$ GO SOMEWHERE ELSE THEY ARE DECEITFUL
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Date of stay: February 2021Trip type: Travelled with family
2 Helpful votes
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basketball23451 wrote a review Feb 2021
1 contribution1 helpful vote
Working for a private jet airline thought this place was perfect. Very close to the Niagara Falls airport. Great rates and friendly staff. Both times we stayed we were upgraded to river view rooms for no extra cost. Very clean hotel and will definitely be staying here in the future.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from James Kean, General Manager at Niagara Riverside Resort
Responded 10 Mar 2021
I'm glad you enjoyed and we were able to make your stay more comfortable.
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Previous
PRICE RANGE
US$65 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton niagara falls hotel niagara falls, 4 points by sheraton niagara falls
FORMERLY KNOWN AS
Four Points by Sheraton Niagara Falls
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
140
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Frequently Asked Questions about Niagara Riverside Resort
Which popular attractions are close to Niagara Riverside Resort?
Nearby attractions include Grass Island (0.6 km) and Lasalle Waterfront Park (0.3 km).
What are some of the property amenities at Niagara Riverside Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Niagara Riverside Resort?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Niagara Riverside Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Niagara Riverside Resort?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Niagara Riverside Resort?
Conveniently located restaurants include Bella Vista Ristorante, Jaco's Pizzeria, and Lasalle Yacht Club.
Are there opportunities to exercise at Niagara Riverside Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Niagara Riverside Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Niagara Riverside Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Niagara Riverside Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Niagara Riverside Resort?
Many travellers enjoy visiting Chippawa Battlefield Park (4.1 km), Carillon Bell Tower (7.4 km), and Zimmerman Fountain Pond (7.4 km).