We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Giacomo

942 reviews
Save
Traveller (581)
Room & Suite (682)
Dining (79)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“floor lounge”(31 reviews)
“art deco”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$97.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Niagara Falls hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c1619325c9ae412ab5df5687365dd1c6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1502101,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32455054],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":2,"year":2018},"checkout":{"day":27,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":97,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c1619325c9ae412ab5df5687365dd1c6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":116,"lowestMetaPrice":97,"additionalPartner":false,"highestMetaPriceDisplay":116,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":116,"lowestMetaPrice":97,"highestMetaPriceDisplay":116,"hotelName":"The Giacomo","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMxNjE5MzI1YzlhZTQxMmFiNWRmNTY4NzM2NWRkMWM2IiwiQUlLIjoiZWY4YzZmMzQ0Y2ZkNDM4MWI0NjU1NTZhNGNkNDcwNGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/02/2018", "checkOut": "27/02/2018", "lowestPrice": "US$97", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32455054":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (942)Write a Review
There are newer reviews for The Giacomo
See the most recent reviews
Filter reviews
894 results
Traveller rating
595
202
60
18
19
Traveller type
Time of year
LanguageEnglish
More languages
595
202
60
18
19
Show reviews that mention
All reviewsboutique hotelfloor loungeart decofree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefreshly baked cookieswithin walking distancewarm cookieswafflesculinary institutebeautiful hotel
FilterEnglish
Updating list...
311 - 315 of 894 reviews
Reviewed 14 December 2015

We don't give many excellent ratings. In our opinion the Giacomo is certainly deserving of an excellent rating. The staff is more than friendly. We were traveling by motorcycle so we had a lot of stuff with us that needed to be stored and they...More

Thank CaptainDan330
Response from Doug U, General Manager at The GiacomoResponded 21 December 2015

Thank you for your review and for choosing to stay at the Giacomo while you were in Niagara Falls. I am happy you enjoyed your stay and that our staff and hotel met your expectations. We appreciate you giving us an excellent rating. We hope...More

Reviewed 12 December 2015 via mobile

This hotel has it all, great location so you can walk to the sites. The staff is very friendly and go the extra to make your visit enjoyable. The lounge bar is cosy and welcoming and the sky lounge has a view that is 360...More

Thank sec3013
Response from Doug U, General Manager at The GiacomoResponded 21 December 2015

Thank you choosing the Giacomo and for your kind comments. I will be sure to let the staff know how much of an impact they made on your experience. They are always pleased when their efforts are recognizied. I am delighted to hear that you...More

Reviewed 12 December 2015 via mobile

We knew it was going to be a good hotel, but we were pleasantly surprised that it was even better than expected. The staff was awesome. From the front desk to housekeeping, they were there to please. Breakfast was superb. Our room was a corner...More

Thank Joie B
Response from Doug U, General Manager at The GiacomoResponded 21 December 2015

Thank you for your positive review. We truly appreciate your kind words about our staff. I will be sure to share your comments with the staff since it is definitely a boost for us every time we hear positive reviews such as this. Thank you...More

Reviewed 8 December 2015

We spent 3 nights here and the staff were very friendly and obliging. the room was large and well serviced and I loved the macadamia cookies they served to your room at night, the view from the hotel was spectacular as it looked across ther...More

Thank Pamsreview
Response from Doug U, General Manager at The GiacomoResponded 21 December 2015

Thank you for taking the time to give us your feedback about your stay at the Giacomo. I'm glad you found our location convenient. I hope you were able to explore the area during your time with us. Our cookies are a favorite with most...More

Reviewed 7 December 2015

Beautiful room with a fabulous Jacuzzi tub... people were super nice and accommodating. Upstairs lounge is gorgeous with wonderful views of the area. Breakfast was amazing, I couldn't believe the huge assortment of foods!

Thank lazyvacations
Response from Doug U, General Manager at The GiacomoResponded 21 December 2015

Thank you for staying at the Giacomo and taking the to review our hotel. We truly appreciate your business and your kind comments about your stay. We hope you will consider the Giacomo again in the future when you return to Niagara Falls

View more reviews
PreviousNext
16162636465179
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$88 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$88 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (581)
Room & Suite (682)
Dining (79)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
nikkitravelbug
5 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
17 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Lora T
20 September 2017|
AnswerShow all 5 answers
Response from Doug U | Property representative |
Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
1
Vote
PreviousNext
1234568
Room Tips
"The suite is such a good value and I would highly recommend going this route."
Read review
"Corner rooms are great. If you are willing to spend an extra buck get the Jacuzzi room!"
Read review
"Could not see a down side anywhere. Building is old school and solid."
Read review
"all rooms are great!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing