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The Giacomo

942 reviews
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Traveller (581)
Room & Suite (682)
Dining (80)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (942)Write a Review
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Show reviews that mention
All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefreshly baked cookieswarm cookieswithin walking distancewafflesbeautiful hotelculinary institute
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301 - 305 of 894 reviews
Reviewed 4 January 2016

Stayed here with friends for New Years Eve. The hotel was sold out but we felt like we had the place to ourselves. Easy check in with friendly, helpful staff. Great view of the fireworks, nice breakfast. Quiet, peaceful sleep. You don't get the extra...More

Thank Sharon M
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

Thank you for your kind review of your stay at the Giacomo. I am very happy that you enjoyed celebrating New Year's Eve with us. I will be sure to share your comments with the staff. It is definitely a boost to them when our...More

Reviewed 3 January 2016 via mobile

We stayed for Christmas at The Giacomo and we absolutely loved it! We were on the 6th floor with a view of the Canadian skyline. It is VERY close to the falls. We walked just a short block to the Niagara Falls state park. The...More

Thank Runnikki
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

Thank you for taking the time to review your stay with us. I am very happy to hear that you found our staff pleasant and helpful. I will be sure to let Erin know she made an impact during your stay. We all sincerely appreciate...More

Reviewed 3 January 2016

This was our first stay at this hotel. Let me start by saying that the service we received was first rate. My wife wanted a diet coke and called the front desk to inquire regarding the location of vending machines. She was told that there...More

1  Thank Steven M
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best we can. I am so happy you enjoyed your stay and had everything available you needed to make it comfortable. We hope to welcome you...More

Reviewed 2 January 2016

The Giacomo is a "boutique" style Hotel on the American side of Niagara Falls. Beautifully restored Art Deco - United Office Building - offers very nice rooms and spectacular views from the 19th floor observation lounge. Very classy lounge off the front lobby and a...More

Thank Westglass
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

Thank you for staying at the Giacomo and taking the time to review your stay with us. I am delighted you liked our rooms and the view from our Sky View Lounge on the 19th floor. It is nice that you were able to enjoy...More

Reviewed 2 January 2016

This Hotel was beautiful it was our first stay and would definatly be coming back if the Canadian dollar ever gets better, very clean and the only hotel I ever stayed at that called up to your room within an hour of your stay to...More

Thank Bcourt45
Response from Doug U, General Manager at The GiacomoResponded 7 January 2016

Thank you for your review and for choosing to stay at the Giacomo. I am glad you enjoyed your stay and hope it was just the first of many. Our entire staff constantly tries to exceed our guests expectations and we all sincerely appreciate your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (581)
Room & Suite (682)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
nikkitravelbug
5 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
17 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Lora T
20 September 2017|
AnswerShow all 5 answers
Response from Doug U | Property representative |
Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
1
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Room Tips
"The suite is such a good value and I would highly recommend going this route."
Read review
"Corner rooms are great. If you are willing to spend an extra buck get the Jacuzzi room!"
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"Could not see a down side anywhere. Building is old school and solid."
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"all rooms are great!"
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