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The Giacomo

Booking.comUS$188*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Giacomo
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853 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Illinois
Reviewed 11 March 2017 via mobile

Nice American side falls place to stay, staff pleasant. Easy access to Canadian side which is the best side to view falls.........! Visit Canadian side passport needed.....! This is all I have to say about this resort

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Helpful?
1Thank chicritic
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo and writing a review. It is great that you enjoyed your time with us and found our staff pleasant. We hope to welcome you back in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 5 March 2017

We enjoyed a winter visit to Niagara Falls and our stay at The Giacomo. This historic office building has been transformed to a hotel and private residences. The rooms were spacious and clean, the staff was terrific and the location could not have been better.

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1Thank kdfrench
Doug U, General Manager at The Giacomo, responded to this review

Thank you for writing a review and for staying at the Giacomo. I am delighted you enjoyed your room, our location and that you found our staff terrific. Since you have visited in the winter we hope you will return in the summer to further enjoy all that Niagara has to offer. Regards, Doug Ujeski General Manager The Giacomo An...

Reviewed 5 March 2017 via mobile

Friendly and helpful staff, good breakfast, full bar, and beautiful view. This is 100% the best hotel on the New York side. The room was beautiful, and fully stocked with everything you could need. The hotel overall was very clean and well kept. Awesome experience!

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Helpful?
Thank Jared L
Doug U, General Manager at The Giacomo, responded to this review

It is great that you had an awesome experience staying at the Giacomo. Thank you for choosing us and posting a review. We appreciate your vote of confidence that we are 100% the best hotel in Niagara Falls. We hope to welcome you back again in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Short Hills, New Jersey, United States
Reviewed 1 March 2017

This is the hotel that is closest to the Falls. However, the much acclaimed viewing room on the top floor is a disappointment as you can't see much from the US side. The rooms are very nice and the hotel has a character. It is walking distance to the casinos, and restaurants, so that way it is good.

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Helpful?
Thank Sandeep T
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo and posting a review. Our location is great for exploring the area and attractions around Niagara Falls. I am sorry you were disappointed in the view from our top floor. We hope you will consider staying with us again in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend...

Alexandria Bay, New York
Reviewed 1 March 2017

The staff was extremely friendly and helpful. The history of the building is great along with how clean it is. I was pleasantly surprised by the free breakfast this was NOT make your own waffles and cold cereal it was a full breakfast buffet with many items to choose from in a lovely little dining area. The trip up to...

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Helpful?
Thank RebeccaRushlow
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and writing a review. I am happy to hear that you found our staff friendly and helpful. It is fantastic that you enjoyed our breakfast and our Sky View Lounge on the 19th floor. It is great that you would stay with us again and we appreciate your recommendation to other travelers. We...

Holliston, Massachusetts
Reviewed 25 February 2017

We arrived at The Giacomo a little leery based upon our previous nights stay at a very disgusting motel. I was telling the young woman at the front desk about our experience and she volunteered to show us the room in advance. A very thoughtful gesture which we took her up on. We were very pleased with the room. I...

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Helpful?
Thank happybright
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and posting a review. I am happy to hear you enjoyed your time with us and found everything clean and comfortable. Our complimentary breakfast buffet is a great way to start the day and is very popular with our guests. If your son chooses a college in the area we hope to see...

Oakville
Reviewed 19 February 2017 via mobile

Loved loved loved it. Brian was amazing. The staff really do give you the Giacometti experience. They're lovely and accommodating. My room is beautiful. I love every boutique part of this hotel. Will be back

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Helpful?
Thank rosiec940
Doug U, General Manager at The Giacomo, responded to this review

We appreciate you choosing the Giacomo for your weekend getaway and thank you for posting a review. It is great that you loved our hotel. I will be sharing your comments with Brian. We all look forward to your return in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Elma, New York
Reviewed 15 February 2017

We arrived and were wonderfully surprised by the helpfulness of the desk greeter. Check-in was a breeze--- as was the complimentary valet parking. Our room was wonderful! Very spacious and clean. Only caution and very mild.... room was cold and a tad drafty. We did close the curtains (heavy) and this kept the room much cozier. Visitors must go to...

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Helpful?
Thank RBE14059
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo and posting a review. We are delighted to hear you enjoyed your time with us and had a lovely stay. We hope you will consider staying at the Giacomo again in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Memphis, TN
Reviewed 6 February 2017

Very nice room! I am posting a few photos. Friendly staff for the most part. The parking is not directly on-site, and you can't park on your own. But the hotel staff will park your car for you and retrieve it for you. We were able to easily walk to the falls, even in winter - the hotel is very...

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1Thank Memphis_gal_8
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo and posting a review of your stay. I am very glad to hear you enjoyed your time with us and found our rooms nice and the location great. When you return to Niagara Falls we hope you will also return to the Giacomo. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection...

Atlanta, Georgia
Reviewed 2 February 2017

Brian was a pleasure to work with in booking and guest services. The staff is warm and friendly. The decor blends old with the new and it is stunning! Highly recommend the Giacomo! The 1920s theme decor is so inviting! Close proximity to the Casino.

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Helpful?
Thank Pennyharr
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and writing a review. I will be sure to share your comments with Brian. We are happy you enjoyed your time with us and appreciate your recommendation to future travelers. We hope to welcome you back to Niagara Falls and the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: €127 - €344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Giacomo staff and other travellers.
16 questions
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Questions? Get answers from The Giacomo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get a simple king size bed room to a room with a fireplace and Jacuzzi, obviously it will cost extra, but not that much more.”
423guyw, 20 Mar 2017 | Read review
“get as high as you can, spend extra for the view . off season lower rates..Winter ice on the Falls is awesome”
michaelsP5602QV, 18 Mar 2017 | Read review
“Our room in the back was very quiet.”
  • View from 19th floor lounge area
kdfrench, 5 Mar 2017 | Read review
“I would ask for rooms on the back of the hotel for a view of the rivers. The front is a view of the street and casino.”
  • Sky View Lounge
  • Room
  • From the Sky View Lounge
RebeccaRushlow, 1 Mar 2017 | Read review
“We had a spacious corner room”
  • Ceiling of room; a little stark, but at least they have sprinklers!
Memphis_gal_8, 6 Feb 2017 | Read review
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US$188* /night
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