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The Giacomo

Booking.comUS$210*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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860 Reviews from our TripAdvisor Community

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Showing 816: English reviews
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Gurugram (Gurgaon), India
Reviewed 2 days ago NEWvia mobile

The Giacomo is so very beautifully done up, you feel like royalty in it's grand rooms and the lobby below. There is a Niagara Falls viewing room on the top floor with a lounge for relaxation. Breakfast is wholesome and adequate and the Niagara Falls are a short 10 mins away. Parking is free and the staff are most helpful

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Helpful?
Thank JoyeetaK
MD
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

What a pleasant surprise. I highly recommend this Hotel. We were supposed to attend with a group. However, everyone else cancelled. I am so glad that we didn't! Our room was very spacious and the bathroom was huge! We had a corner room with a fireplace. The fireplace is just for ambiance, it didn't produce any heat. Love the Keurig...

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Helpful?
Thank JeanHa
About Hotel's Favourite Review
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your kind words about the Giacomo. We are delighted you enjoyed your time with us while you were in Niagara Falls. I will be sure to share this with Theresa and Brian. It was a pleasure to meet you and we all look forward to welcoming you back with your group next year. Regards, Doug Ujeski General...

Egg Harbor Township, New Jersey
Reviewed 1 week ago

We had a great time. Rooms are comfortable and well maintained. We had a corner room which was spacious, however the other couple we were traveling with had a room in the just off the elevator and was quite smaller that ours. Request a corner room. The staff was very friendly and helpful. Kudos to Tim the bartender. He is...

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Helpful?
Thank cj9439
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo and for posting a review. I am delighted that you enjoyed your time with us. I will be sure to share your comments with Tim. We hope to welcome you back to the Giacomo and Niagara Falls in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Upland, California
Reviewed 1 week ago via mobile

Husband found this hotel and from the outside it's nothing special but when you come in it's beautiful. The staff is so friendly, the rooms are clean, the complimentary breakfast is delicious and they come room to room every night offering warm cookies and milk. The parking is free valet. They park our cars across the way in a gated...

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Helpful?
Thank Abby M
Doug U, General Manager at The Giacomo, responded to this review

Thank you for the nice review and for staying at the Giacomo. Our location is great and convenient to everything in the area around the Falls. I am happy to hear you found our breakfast delicious and that you enjoyed our nightly cookies. We hope you will return to the Giacomo in the future. Regards, Doug Ujeski General Manager The...

Reviewed 1 week ago via mobile

This hotel was nice & fancy. Boys were kinda scared to sit on the lobby furniture. The building is cool & they have a sky room on the 18th floor which was neat. Our room was small. The bathroom was huge compared to the room. We did feel cramped in the room 2 beds. Room was decorated nicely different from...

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Helpful?
Thank Cynthia L
Doug U, General Manager at The Giacomo, responded to this review

We appreciate your detailed review and thank you for choosing the Giacomo. It is great that you enjoyed your time with us while you were in Niagara Falls and were able to experience many of the services and amenities we offer. We hope you will consider staying with us again in the future. Regards, Doug Ujeski General Manager The Giacomo...

Fareham, United Kingdom
Reviewed 2 weeks ago

Stayed here for 2 nights to visit the Falls. The location could not be better. It is a short walk to both see the Falls and the attractions associated with them. The room was spacious and nicely furnished,although it was slightly strange for all the pipework for presumably water heating etc being fully exposed beneath the ceiling. We had the...

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Helpful?
1Thank Mike H
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo during your trip to Niagara Falls and posting a review. I am glad that you found our location great and our staff helpful and friendly. It is great that you were able to experience many of the services and amenities we offer to all of our guests. We look forward to...

Houston, Texas
Reviewed 3 weeks ago via mobile

Great location when visiting Niagara Falls and Niagara, Canada. This quaint 1920s hotel is completely updated with only 8 rooms per floor. It has an observation lounge on the 19th floor with great views of the rapids and Niagara, Canada. (You can't see the Falls because they go down from the rapids). The hotel is within walking distance of everything...

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Helpful?
Thank Becky L
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and posting a review. I am happy to hear that you found our location to your liking and that you started your day with our hot breakfast buffet. The views from our 19th floor Sky View Room are the best on the US side of Niagara Falls. We hope to welcome you back...

New York City, New York
Reviewed 4 weeks ago

We stayed at this hotel for 2 nights for a getaway to Niagara Falls. It's a beautiful hotel and very clean. The staff are very nice and helpful. Our room was pretty and had a whirlpool tub in the bathroom. When we arrived, there were chocolates in the room. The room has a Keurig coffeemaker and a small fridge. The...

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Helpful?
Thank RedbirdFL
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo for your getaway to Niagara Falls and writing a review. We are happy to hear that you enjoyed your time with us. It is great that you found our staff helpful and the hotel beautiful and clean. I would like to apologize for the issues you faced with your mattress and your room being...

Reviewed 17 April 2017 via mobile

I went to get married in Niagara Falls and they recommended me this hotel and it was awesome. The people in the hotel helped us a lot and they were very kind. If you are going with friends or family this is the place for you. I hope someday I could come back!

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Helpful?
3Thank Alexa V
Doug U, General Manager at The Giacomo, responded to this review

Congratulations on your recent wedding in Niagara Falls! It is fantastic that you found our staff helpful and kind. They all strive to provide our guests the best experience possible. We hope you can return to the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 17 April 2017 via mobile

This is the second time that I have stayed at The Giacomo and had a great experience both times.... rooms were comfy and the milk and cookies in the evening were an added bonus. The buffet breakfast was also pretty good. All around a good stay-- would recommend.

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Helpful?
1Thank Chris K
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo again and writing a review. I am happy to hear that you had another great experience. We appreciate your recommendation to future visitors and hope to see you again soon. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: €154 - €368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Giacomo staff and other travellers.
17 questions
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9 months ago
Jacksonville, Florida, United States
Cincinnati, Ohio
8 days ago

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Questions? Get answers from The Giacomo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a corner room”
cj9439, 18 May 2017 | Read review
“You can get a simple king size bed room to a room with a fireplace and Jacuzzi, obviously it will cost extra, but not that much more.”
423guyw, 20 Mar 2017 | Read review
“get as high as you can, spend extra for the view . off season lower rates..Winter ice on the Falls is awesome”
michaelsP5602QV, 18 Mar 2017 | Read review
“Our room in the back was very quiet.”
  • View from 19th floor lounge area
kdfrench, 5 Mar 2017 | Read review
“I would ask for rooms on the back of the hotel for a view of the rivers. The front is a view of the street and casino.”
  • Sky View Lounge
  • Room
  • From the Sky View Lounge
RebeccaRushlow, 1 Mar 2017 | Read review
5 of 5
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US$210* /night
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Prices are for 1 room, 2 adults
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